Software Support Network Sales Office .Net High School
Resume:
Title:No Title
******@***.***
Document
Source below
NAME: SHAO HSIEH
ADDRESS:
CITY: Reynoldsburg
STATE/PROVINCE: OH
ZIP/POSTAL CODE: 43068
COUNTRY: USA
EMAIL: ******@***.***
PHONE: 614-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
HOTSKILLS:
ESUME
SHAO CHING HSIEH
6450 Rugosa Ave
Reynoldsburg, OH 43068
Fax: 614-***-****
Cell: 614-***-****
LANGUAGES
English (Western Alphabet), Madrain, Taiwaness
WORK HISTORY
08, 1999 - CurrentContractor, ARCWebsite:
www.arcnow.com
EDS
Level 2 Desktop Support:
Operating systems support- Windows NT, 95, 3.1, GM Online,
Delphi Online
Software support- Office 97, Lotus Notes, Outlook express,
Tivili
Hardware support-Compaq desktops/laptops, 3com modems and
network cards
Network support- Microsolft and Novell
Responsible for the deployment/build and
break fix ofdesktop/laptop computers.Also maintaining
network
connections between server and local machines.Resolve
software/hardware and pluse network/local printer issues.
10, 1998 - 08, 1999Contractor, TekSystemsWebsite:
www.teksystems.com
Ashland Chemicals
Help Desk Support:
Operating systems support-Windows NT, 95, and 3.1
Software support-Office 97, Lotus Notes, and other
Ashland developed software
Hardware support-Compaq desktops/laptops, 3com modems and
network cards
Network support-Microsolft
Responsible for taking calls from the sales representatives
of Ashland from all
North America and resolve customer issues.Also to input
call informaton and
resolution to a Lotus Notes database.Plus handling
incomming/outgoing
hardware for fix from customers.
Dupont
Desktop Support:
Operating systems support- Windows NT, 95, and 3.1
Software support- office 97, Lotus Notes, and Eudora
Hardware support- Dell desktops/laptops, 3com modems and
network cards
Network support- Microsoft
Responsible for the deployment/build and
break fix ofdesktop/laptop computers.Also maintaining
network
connections between server and local machines.Resolve
software/hardware and pluse network/local printer issues
Beneficial
Office Setup
Responsible for setting up office desktops, router, server,
and wireing of equipment.
EDUCATION AND AWARDS RECEIVED
Deploma, Reynoldsburg High School, 1998
Lotus Notes Certification for Transition to 4.6 and
Calendar & Scheduling
Award for honours in science and mathematics in twelfth
grade proficiency
0
Contact this candidate