Customer Service Representative
Resume:
EXPERIENCED CUSTOMER SERVICE REPRESENTATIVE (Milwaukee& surrounding areas)
Date: 2012-12-04, 10:15AM **************@*****.***
Looking for a great, organized, and dependable customer service representative for your company
Look no further. Here I am!
-Great communication skills
-Excellent problem solver
-Great typing skills
-Outbound/Incoming high call volume experience
-Very dependable and reliable
-Available to work flexible schedule
-Love to help people, friendly individual
My resume is copied below, if I meet your company's needs please contact me at 414-***-**** or ********@*****.***
Thanks, Teonna
Teonna Jones
5932 North 37th Street
Milwaukee, WI
********@*****.***
Objective
Motivated, outgoing, determined individual seeking to obtain an entry-level position in the customer service field where I can utilize past experience in customer service, exceptional communication and creative problem solving abilities to the benefit of a growing company that promotes advancement and opportunity
Skills, Abilities, and Certifications
Offers a creative/innovated ability to lead others
Possess leadership skills through communication and interpersonal skills
Works well in high pressure environment
Self- staring, goal-oriented strategist whose confidence, perseverance and vision promote success
Works well in diverse setting
Proficient in Microsoft Office, Excel and Word
Certified in HIPAA, OSHA, CPR, and Soft Skills
Member of the National Technical Honor Society
Multiple certificates for volunteering
Work Experience
Social Development Commission Milwaukee, WI
Energy Assistant Representative 01/2011-05/2011
Answered Calls in a professional manner
Explained to clients how the energy assistance program works
Made outbound calls, responded to voice messages
Used the client database, and added new customers if they met qualifications
Utilized a log book
Wendy's Milwaukee, WI
Register Operator 09/2009-11/2010
Greeted customers in a friendly manner when entering establishment
Responsible for food preparation of items provided on menu
Ensured that work environment was thorough sanitized and met health regulations
Counted money to verify amounts and issued receipts for funds received
M.A.T.C.H Milwaukee, WI
Receptionist 03/2009-01/2010
Structured and obtained an organized worked station
Collected and distrusted mail and messages
Performed a variety of clerical duties and such as typing memos, correspondence, reports, and other documents
Received calls and determined nature of business and directed calls to destination
Education
Milwaukee, WI
Milwaukee High School of the Arts- High School
Diploma 06/2011
Everest College- Medical Administration Assistant
Diploma 01/13/13
References
Tiffany Krahn Work 414-***-**** Ext. 229 Cell 414-***-****
Contact this candidate