Customer Service Manager

Diane Keirn

Email: ********@*********.***

Address:

City: Carbondale

State: IL

Zip: 62901

Country: USA

Phone: 618-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Manager in business with over 20 years in Management in the Home Center industry/ 15 plus years was in the operations and office part of the job.

Educational Background:

High School Dipolma from McKendree College, Lebanon IL 1/2001 to 5/1987 (Business Adm. & Accounting)

Job History / Details:

Summary

Manager in business with over 20 years in Management in the Home Center industry/ 15 plus years was in the operations and office part of the job.

Highlights

Analytical reasoning

Financial statement analysis

Compliance testing knowledge

Budget forecasting expertise

Account reconciliation expert

Effective time management

Strong organizational skills

General ledger accounting

Expert in customer relations

Superior research skills

Flexible team player

Analytical reasoning

Financial statement analysis

Budget forecasting expertise

Account reconciliation expert

PeopleSoft knowledge

Effective time management

Excellent managerial techniques

Strong organizational skills

Expert in customer relations

Flexible team player

Accomplishments

Leveraged store Expenses by 10 percentage last year.

I was chosen to work on a committee to create company wide schedules and staffing requirements for Lowe's.

My store was a sister store to train employees from Eagle Home centers on the policies and procedures at Lowe's.

Experience

May 2010 to Current

Lowe's Carbondale, IL

Assistant Store manager

Responsible for all aspects of the store, from sales to customer service.

May 2007 to May 2010

Rural King Murphysboro, IL

Store Manager

Responsible for sales, profit and customer service.

September 2003 to April 2007

Target Marion, IL

Assistant manager

Assistant manager of the store responsible for sales and customer service.

May 1987 to September 2003

Lowe's Carbondale, IL

Store manager

Started in the office and worked my way up to store manager. I have worked every department in the store.

Education

1987 McKendree College Lebanon, IL

Bachelor of Science Business Adm. & Accounting

I Graduated with a degree in Business Adm. while participating in Basketball and Softball.

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