Customer Service Sales

Saphonia Shaw

Email: ********@************.***

Address:

City: Brooklyn

State: NY

Zip: 11236

Country: USA

Phone: 718-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 8 years in retail is looking a part time position as a Customer Service Representative where i can utilize my experience to achieve the company goals.

Educational Background:

High School Dipolma from Kingsboro Community College, Brooklyn NY 1/2001 to 8/2007 (Phlebotomy)

High School Dipolma from Kingboro, Brooklyn NY 1/2001 to 12/2012

Job History / Details:

Summary

Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 8 years in retail is looking a part time position as a Customer Service Representative where i can utilize my experience to achieve the company goals.

Highlights

Inventory control procedures

Excellent communication skills

Energetic self-starter

Experience

Customer- and service-oriented

POS systems

Cash handling accuracy

Experience

December 2004 to Current

Century 21 Department Store New York, 11236

Customer Retail Representative

Assisting customers in selecting products that best fit their personal needs.

Maintain visually appealing and effective displays for the entire store.

Offer exceptional customer service to differentiate and promote the company brand.

Educate customers about all product lines and services offered by Century 21.

Mark products with updated price tags.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Work as a team member to provide the highest level of service to customers.

Complete floor replenishment to guarantee size availability and promote customer satisfaction.

Process all sales transactions accurately and in a timely fashion.

Facilitate monthly and quarterly physical inventory counts.

Arrange items in favorable positions and areas of the store for optimal sales.

Upheld stock levels and proper pricing for multiple product lines.

August 2003 to October 2004

FoodTown Brooklyn, NY

Customer service/Cashier

Operated a cash register to process cash, check and credit card transactions with zero error rate.

Exchanged returned merchandise for customers quickly and efficiently.

Informed customers about sales and promotions in a friendly and engaging manner.

Maintained friendly and professional customer interactions.

Checkout customers in a fast and friendly manner.

Education

2007 Kingsboro Community College Brooklyn, NY

Certificate Phlebotomy

2007 Kingboro Brooklyn, NY

GED

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