Nancy Grimm
Email: ********@***********.***
Address:
City: Greeneville
State: TN
Zip: 37743
Country: USA
Phone: 423-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated and focused Clerical Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Educational Background:
High School Dipolma from Community College of Baltimore County, Essex MD 1/2001 to 5/2008 (Elementary Education)
High School Dipolma from Liberty High School, Essex MD 1/2001 to 12/2012
Job History / Details:
Summary
Dedicated and focused Clerical Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Microsoft Office proficiency, Excel spreadsheets, meticulous attention to detail, results-oriented, self-directed, dedicated tam player, strong interpersonal skills, understands grammar, proofreading, mail management, meeting planning, report writing, schedule management,
Accomplishments
Coordinated all department functions for team of 120 employees.Planned and executed all aspects of a major office headquarter move.Increased office organization by developing more efficient filing system and customer database protocols.Promoted to Administrative Assistant after 20 years of employment.Successfully planned and executed corporate meetings, lunches and special events for groups of 120 employees.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Work Experience
October 2011 to Current
Support Solutions of Tennessee Greeneville, TN
Caregiver
Providing all aspects of care for a total-care individual that include, but are not limited to, feeding, bathing, dressinbg, walking, and limited housework.
November 2010 to October 2011
ACT Technologies Johnson City, TN
Cusytomer Account Representative
Managed customers accounts and assisted with payments and prequalifications for lower mortgage payments
October 1978 to November 2008
Verizon Annapolis, MD
Administrative Assistant
Provided scheduling for 120 associates, 8 Team Leaders and 2 Managers, set up 2 offices from the beginning, provided payroll calculations and assistance, telephone liaison, switchboard operator, adjusted customer's accounts-applying money to the proper accounts and removing money for bad checks, operated 10-key data entry, and prepared reports using Microsoft Word and Excel.Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Supplied key cards and building access to employees and visitors.Made copies, sent faxes and handled all incoming and outgoing correspondence.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Maintained and reserved the executive conference room calendar.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
Education
2008 Community College of Baltimore County Essex, MD
Associate of Arts Elementary Education
Top 10 percentage of class
Phi Theta Kappa National Honor Society
1978 Liberty High School Clkarksburg, WV
High School Diploma General Diploma
Planned and managed a trip to Mexico City, Mexico, in my Junior year.