Customer Service Manager

Confidential User

Email: ********@*********.***

Address:

City: Virginia Beach

State: VA

Zip: 23455

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Certified Life Coach with management experience and exceptional people skills. As a parent of an Autistic adult child I am well versed in all areas of finding resources for special needs children in the Hampton Roads area. I am extremely efficient, and highly motivated to offer my extensive experience in this area to help families in need of such services.

Educational Background:

High School Dipolma from Thurston Upper School, Suffolk VA 1/2001 to 6/1984 (none)

Job History / Details:

Professional Summary

Certified Life Coach with management experience and exceptional people skills. As a parent of an Autistic adult child I am well versed in all areas of finding resources for special needs children in the Hampton Roads area. I am extremely efficient, and highly motivated to offer my extensive experience in this area to help families in need of such services.

Core Qualifications

Client-focused

Operations management

Microsoft Office

File/records maintenance

Training and development

Certified Life Coach

Anger Management Facilitator

Creative Problem Solving

Client Relations

Needs Assessment

Accounts Payable/Receivable

Weekly Payroll

Experience

January 2012 to 12/9/2012 12:00:00 AM

Life Strategies Virginia Beach, Virginia

Certified Life Coach

I have been a successful life coach to individuals, couples, and families. I to help them focus on achieving their life goals. I specialize in helping families of special needs children to become aware of local services. As a parent to a 23 year old Autistic son I am more than aware of the needs of such families.

September 2002 to 12/9/2012 12:00:00 AM

Medicap Pharmacy Virginia Beach, VA

Pharmacy Manager

I have worked as the pharmacy manager for ten years at Medicap Pharmacy. I do everything from answering the phones, payroll, accounts payable/receivable, employee reviews, customer service, filing, manage customer A/R accounts, employee scheduling, quality control, train employees on HIPPA and Fraud Waste and Abuse.

July 2010 to August 2012

Boo's Gift Shop Virginia Beach, VA

Gift Shop Owner

I owned and operated my own gift shop in Virginia Beach.

I managed the shop daily operations. I ensured customer satisfaction by providing exceptional customer service. I provided a warm and inviting environment for my customers, and offered the highest quality handcrafted items for sale.

Education

1984 Thurston Upper School Suffolk,

High School Diploma

Professional Affiliations

Autism Speaks

National Autism Association

MAPPA

ARC

Orange County Certified Life Coaching Institute

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