Human Resources Manager

Dana B. Hise

**** *. ********** **., # ****, Mesa, AZ 85206

********@*******.*** • 432-***-**** (cell)

http://www.linkedin.com/in/danahise

Human Resources Management

Strategic Planning • Organizational Development • Employee Relations

Results-driven professional with expertise leading HR operations to boost employee performance, morale and overall organizational effectiveness. Skillful leader, mentor and advisor with an excellent background in strategic planning, new program development, benefits administration and policy redesign. Superior ability to inspire and manage change to influence productivity, profitability and efficiency at all levels. Strong, persuasive communication talents. Currently learning Spanish. Core competencies include:

Recruiting & StaffingBenefits & Compensation Training & DevelopmentEmployee Relations & SupportSafety & OSHA Compliance

Education and Credentials

MBA in Human Resources Management (2001)

National University, San Diego, CA

MA in Human Resources Management and Organizational Development (2008)

National University, San Diego, CA

Specialization in Human Capital and Labor Relations Management

Sigma Beta Delta Honor Society Graduate

BA in Behavioral Sciences ~ cum laude honors (1995)

National University, San Diego, CA

Minor in Chemical Dependency

Senior Professional in Human Resources (SPHR) (2010)

National SHRM Member; Local AZ SHRM Chapter Member; SMA

Elected: Director of Community Outreach; SMA Board of Directors 2012

Professional Experience

CAREER SOLUTIONS, Phoenix, AZ (10/2011-12/2011)

Director of Client Services

Provided client counseling services for Executive Level Professionals; Professional Resume Development, HR services, project curriculum development, employee and management counseling on Human Resources areas of expertise. Executive client skills evaluation, career counseling, job search campaign development and implementation.

REF-CHEM, LP., Odessa, Texas (2009-2010)

Manager of Human Resources

Provided overall oversight and strategic leadership for the Houston and Odessa, TX HR Offices for a Construction, Engineering and Construction Maintenance Company of approximately 450 employees, located in offices and construction sites throughout the United States. I personally managed the Benefits programs; recently adding a new 401k benefits package, all Employee Relations, including but not limited EEOC investigations and response, employee/ management counseling and education. Policy/ development as needed. Process trouble shooting and development; recently developed and implemented a new electronic HR hiring package for field use, reducing new hire turn-around times and increasing compliance. Worked to update the position descriptions/ appropriate reporting structures.

Selected Achievements:Developed and Implemented a new Safe Harbor 401k Plan; created and implemented new electronic data collection processes for compliant field hiring; developed higher levels of operating standardization between Human Resources departments located in Odessa and Houston, TX.; HRD Staff Development & Training.

WASTE CONTROL SPECIALISTS LLC, (Hazardous Waste) Andrews, Texas (2005-2008)

Director of Human Resources

Provided strong, focused leadership to align operations with organizational vision and strategic direction for environmental / waste management organization with 125 employees. Designed recruitment and salary programs to attract and retain talent. Negotiated and managed benefits programs. Presented business plans and strategies to senior leadership. Resolved employee grievances as trusted liaison to managers and staff. Implemented safety, HR and drug policies. Oversaw training initiatives. Revitalized systems, processes and procedures for seamless daily operations.

Selected Achievements:Developed the HR department from the ground up, and established a collaborative, diverse and energetic work culture that thrived on accountability and trust.Significantly improved employee retention and morale by drawing on education in behavioral sciences and experience managing employee issues with diplomacy and sensitivity.Successfully redesigned information systems and processes to improve capabilities and communication at all levels of the organization.Revamped compensation and benefits program to meet competitive demands, facilitate high-caliber recruitment efforts and establish a superior workforce.Evaluated operational gaps and created actionable strategic plans and objectives that facilitated processes and improved the bottom line.Increased training and development programs by expanding the training department to include a dedicated training room and new training staff.

CUSA, GCBS, LLC, San Diego, CA (2002-2004)

Human Resource Manager

Spearheaded strategies to improve business operations for transportation company with 120 locations and 105 employees at the San Diego site. Performed generalist duties, including recruitment for high-turnover organization. Managed employee records. Created safety, training and benefits programs. Interfaced with federal agencies for disability, unemployment, child support and other matters. Performed EEOC and DFEH investigations; resolved sensitive and confidential issues. Selected Achievements:Established open lines of communication by introducing open door policy for staff members and serving as a reliable, open-minded liaison between employees and management.Raised staff performance levels through proactive employee counseling and disciplinary action.Reduced company exposure to litigation and other expenses by creating new safety policies and evaluating operational and HR procedures for legal compliance.

NORDSON CORPORATION (formerly Asymtek), Carlsbad, CA (1995-2001)

Process Coordinator / Human Resources Supervisor

Supervised front-line personnel and processes for robotics manufacturer with 600 employees. Led hiring and staffing processes, including developing interview questions and job skills testing to accurately assess candidates. Conducted new hire orientation. Managed, evaluated and coached 25 direct reports. Tracked employee information and performance. Set goals and monitored daily progress. Selected Achievements:Improved productivity and efficiency by designing new processes for the assembly department.Successfully contributed to employee safety and health by researching, purchasing and implementing a new smoke removal system for the entire company.Developed and promoted many employees within the organization, resulting in substantially greater employee retention and morale, as well as labor training cost reductions over time.

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