Quality Assurance Test

NATALIA SHUBINA

**** ***** **** **., ********, L6M0C7

Phone: 647-***-****, e-mail: ***********@*****.***

OBJECTIVE

To obtain a Software Quality Assurance Analyst position

HIGHLIGHTS OF QUALIFICATION6 years of experience in implementing testing efforts for large scale systems and WEB applications Extensive experience in all stages of the Software Development Life Cycle of banking, finance and HR systemsProficient in Quality Assurance documentation and Execution processExperience in Functional, System, Regression, Integration, User Acceptance, Destructive TestingProficient in preparation test reports and managing defects through a defect management life cycleAbility to identify project’s weaknesses and opportunities for improvementStrong knowledge of banking business processes, procedures, and products Excellent communication, interpersonal and analytical skills, details and results oriented, multitasking, initiative, work well both independently or as part of a teamStrong SQL skills and relational database knowledge

TECHNICAL SKILLS

Testing tools

HP Quality Center, JIRA, Quick Test Professional, IBM Rational Functional Tester, Load Runner

RDBMS

MS SQL Server, Oracle

Programming languages

Visual Basic, JAVA, JavaScript, TSL (Test Script Language)

Internet/Web browsers

Mozilla Firefox, Internet Explorer

Operating systems

MS WIN 98/2000, WIN XP & VISTA

MS Office

Word, Excel, Access, Visio, Power Point, Project Management

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst 11/2010 – Present

Canadian Imperial Bank of Commerce (CIBC) Toronto, Ontario

Environment:

HP Quality Center, QTP, MS SQL, Visual Basic, JavaScript

Project:

CBFE – CIBC Bank front End, Branch Net, TB DesktopAnalyzed Project Scope, Functional Requirements Specification, and Technical designsProvided Gap analysis for Business Requirements Created specific test data and data requests to support test executionCreated High level and Low level Test Planning and Execution estimatesPrepared Test Matrixes, Test Logs, Test plans based on SDLCPerformed test execution for both in SIT and UAT Environments Executed and wrote English and French test casesEntered detected defects in Quality Center defect tracking system Prepared Completion Reports on test progress and regression issuesInteracted with developers and business analysts to clarify design specifications and address defect resolutionPerformed defect investigation, escalation and troubleshooting based on execution issues Ensured that all fixed variances are retested successfully, fixes have not negative impact on the functionality of the systemSME of own packages; provided coaching to the stuff

Software Quality Assurance Analyst 02/2006 - 02/2009

Nomos-bank

Environment:

Mercury Test Director, MS SQL, Visual Basic, JavaScript, Load Runner

Projects:

Online Banking system, CRM system

Online Banking System: Bill Payments, Account Transfers, Transaction History, Loan applications and Loan Balance modulesPerformed unit, integration and system testing on assigned componentsAnalyzed functional requirements and specifications for completeness and testabilityDeveloped test plans and test cases for functional and non-functional testing Logged test defects and managed defects through defect tracking systemExecuted manual test cases with a high degree of accuracyReceived queries from customers for updating and improving the system and prepared reports for implementation Created SQL queries for retrieving information from databasePerformed Exit and Completion Reports

CRM System: Human Recourses, Customers, Services and Sales modulesReviewed documentation to understand testing requirement, test environment and objectivesIdentified environment requirements necessary to support test executionCreated testing documentation: test strategy/plans, test cases Performed unit, System Integration Testing (SIT) and User Acceptance Testing (UAT) for assigned modulesEntered defects in defect tracking system

Software Tester 01/2005–01/2006

RT Soft, LTD

Environment:

Bugzilla, Java, Visual Basic, Win Runner, Snegit

Projects:

Insurance system

Reviewed and interpreted all documentation including business requirements, functional and design specifications, etc.Created new test package: data preparation, design, and execution plan Tested high complexity functions and verifies all outputsAssisted in Test Exit Reports creation Provided volume testing for the system

EDUCATION

CIBC ISTQB / CIBC BA / CIBC SQL

MBA

Moscow State University

Security Certificate

Bachelor's Degree of Commerce

East Kazakhstan State University

REWARDS

Quarterly team recipient CIBC CBFE Release 17.7

References available upon request

Contact this candidate