Manager Training

JAMES R. DUBOIS, Major, United States Air Force Retired (DD214s/VA verification avail on req)

**** **** ***** ******** *********: TS

Oklahoma City, OK 73135-4338 Security Clearance Date: 31 August 2009

Home: 405-***-**** E-Mail: ******@***.***

POSITION: Project/Program Analyst/Manager

EDUCATION:

Graduate: Boston University, Boston, Massachusetts

Master of Education, Human Services/Human Resource Education, 1991

Undergraduate: Saint Michael’s College, Winooski (Burlington), Vermont

Bachelor of Arts, American Studies (History), 1978

QUALIFICATIONS: Superior Leadership and Management Experience, E-3 Systems Analyst/Expert27-years as Air Force leader/manager, 24-years of direct Airborne Warning and Control System (AWACS) experience; a low density high demand asset used in diverse and dynamic operational environments to meet the needs of the national command authorityConsistently made tough operational decisions - achieved core objectives in dynamic environments - built strong interdisciplinary teams across multinational/service boundaries7-years of overseas service; lived in Germany and Turkey; Led multi-national crewsSignificant experience with combined/joint ground systems, Joint Stars (E-8), E-2, Rivet Joint (RC-135) and EP-3s (Airborne Early Warning) and planning/employment concepts5,728.3 E-3 flying hours: E-3A – 2,747.4 (US and NATO), E-3B – 1,671.6, and E-3C – 1,309.312-years as Instructor (691.7 hrs) & 9-years as Evaluator [Quality Assurance] (309.6 hrs)7-years NATO experience; 5-years in NATO AWACS; 2-years as multi-national instructor3-years as Classroom Instructor - Air Combat Command Mission Qualification TrainingSmall business owner; 6-years retail experience; grossing approximately $200,000 annually Developed software tools to track assets, finances, inventory, overhead, payroll and taxes 7-years private sector experience in product development, training and information technology support teams; researcher, technical writer, coordinator, expertBroad and dynamic skill set with experience working across interdisciplinary environments As System Support Representative sustained webpage’s, developed software analysis tools As Customer Training Specialist, analyzed and tracked E-3 funded research, test and evaluation aircraft modifications and their impacts on E-3 trainers and support equipmentAs Product Support Specialist, researched and analyzed mission planning solutions from commercial and Government program initiatives for the E-3 Block 40/45 programExpert knowledge of Information Assurance requirements – intimate knowledge of IT, software development, configuration management and accreditation issuesExceptional team leadership/administrative skill sets; researching, analyzing and writingProficient in Microsoft Office (Windows and Apple), familiar with MS Project and Visio.Maintained Air Force Computer Systems Technician qualification (systems administrator)DoD 8570 Information Assurance Technician 1 qualified -- CompTIA Network + certified

System Support Representative (SSR), BAE, Tinker AFB; Jan 2007 – Jul 2012Lead SSR – Site level of effort approx 1500 work orders/550 work order hours monthlyKey duties - software configuration, maintain a 10 TB chart (CD and digital) and software libraries, and perform software repairs, software updates and asset manager Voluntarily expanded support to met demand; 201 computers, printers, GPSs and serversSupport 180% above contract norms in current, legacy and locally procured equipmentSubject matter expert in PFPS 3.3.1 SP5, PFPS 4.2.0 SP2 and JMPS Framework 1.3.3Administrative/logistical support – managed a consumable budget of $12,000 annuallyAsset manager for over $425,000 of mission planning hardware Provides hardware maintenance/repair & warranty support for 72 computers and 9 printersProvides hardware/software training, help desk and tech support for approx 1,800 usersDevelops, verifies and installs weekly software updates to insure software is currentTrains temporary administrators, and basic mission planning support software

Partner Quilter’s Corner, LLC, Midwest City; Dec 2005 – PresentDeveloped business plans and helped obtain Small Business Administration funding.Business is on budget, opened on schedule and exceeding business estimatesLoans repaid ahead of schedule; surviving in tough economyExpanded to 4,000 square foot facility in just a year and a half after openingDeveloped broad spectrum of Excel=based tracking tools to monitor key business indicators

Customer Training Specialist, Boeing (Inconen), Midwest City; Sep 2006 – Nov 2006As Training, Support Equipment System analyst - Analyzed, reviewed and tracked E-3 funded Research, Test and Evaluation initiatives and the potential impacts of these modifications on E-3 trainers and support equipmentTechnical analyst – researched and assessed AWACS trainers, support equipment & integration facilities; Updated the E-3 General System Specification, authored initial drafts of E-3 ground support systems segment and trainer functional group specificationsProvided monthly updates to Government officials on Single Integrated Air Picture (SIAP), Navigation Warfare (NAVWAR), Integrated DAMA (Demand Assigned Multiple Access) / GATM (Global Air Traffic Management) or IDG, Radar System Improvement Program (RSIP), Avionics Modernization Program (AMP) and the Block 40/45 program

Product Support Specialist, Boeing (Inconen), Midwest City; Aug 2005 – Aug 2006Active contributor to E-3 AWACS Block 40/45 modernization program’s ground systems final design and management review, a significant government program milestoneKey player in development of E-3 AWACS Block 40/45 program ground systems production Rough Order of Magnitude (ROM) initial pricing estimate – Accepted by BoeingConsultant and advisor in development of Block 40/45 mission planning softwareDeveloped mission planning checklist implemented in Block 40/45 ground softwareResearched and analyzed USAF and 552nd ACW Mission Planning software; identified potential Block 40/45 solutions for AWACS ground systems (next generation E-3)Researched mission planning software solutions; recommended PFPS for Block 40/45

Retired From Active Duty – VA rated as 50% Disabled Veteran; 30 Sep 2005 (27-years of service)

Chief of Training, 552nd Training Squadron, Tinker Air Force Base; Sep 2003 – Sep 2005Led Air Combat Command’s AWACS Mission Qualification Training (MQT) program Managed 17 MQT, 34 Cockpit/Crew Resource Management, 24 maintenance familiarization courses, and 68 simulator sessions for 590 students annuallyDeveloped and implemented ten software solutions; facilitated tracking of Initial Qualification Training (IQT) and Programmed Flight Training (PFT)Implemented Group Commander’s vision first major redesign of MQT in ten years refocused on crew integration and AWACS mission employment; reduced five training days implemented in just four monthsDesigned 4 training simulation scenarios, focused on latest tactics and missions

Chief of Scheduling, 552nd Training Squadron, Tinker Air Force Base; Sep 2002 – Aug 2003Developed and managed scheduling for over 590 students and 43 faculty/staffSupervised instruction of ACC’s MQT program; coordinated with contractors and threat-analysis experts to ensure technical accuracy of course curriculumAssisted design/development of AWACS Portal - puts mission planning info under one umbrella; reduced pre-mission planning 80 percent (just 20 minutes)Assistant operations officer, Operation Enduring Freedom; managed 8 crews/4 aircraftSupported 125 flights, 1,675 hours & control of 3,819 missions over Afghanistan

Voluntarily Recalled to Active Duty: 1 Sep 2002

Retired from Active Duty: 1 Oct 1978 - 31 Aug 2002

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