Customer Service Sales
Resume:
Lilia Rechon-Reguet
Burnaby, B.C,V5H 3Y7
****.******@*****.***
CAREER OBJECTIVE
To achieve an opportunity in such a reputed organization where I can enhance and utilize my challenging and hardworking capabilities in the field of Web Designer System Developer to full extent and that can provide me a gate for learning and career development.
PERSONAL OBJECTIVE
My desire is to create a truly competitive arena wherever I work. I want to bring my enthusiasm and sense of confidence to the organization and to the people I work with.
EDUCATIONBCIT - Web Designer System Developer 2010 - 2011VCC- English curse (3 months Program) 2008 - 2008Metropolitan Community College - Office Administration Program 2008 - 2008Leon's Technologic Institute - Industrial Engineering 2001 – 2005National College of Public Education - Computer Technician- 1997 - 2000
EXPERIENCE
Wax Department Coordinator and Diamond Setter on Wax Spence’s Diamonds, Vancouver B.C. Aug 2008-Oct 2009Reviews master production schedule and work orders, establishes priorities for specific customer orders, and revises schedule according to work order specifications, established priorities, and availability or capability of workers, parts, material, and equipment.Distributes work orders to departments, denoting number, type, and proposed completion date of units to be produced.Confers with department supervisors to determine progress of work and to provide information on changes in processing methods received from methods or engineering departments.Use computer system to track and locate production units.Setting 250 stones on 20 to 25 wax rings per day.Training people to work in the same area.Inspecting the diamonds before and after setting.Updating the company's system at the end of each working day.Helping the waxing and casting department.
Customer Service and Sales Mar 2007 – May 2007
Hay and Company Enterprise Inc., Burnaby, B.C. Watches' Sales (average 100 per day), insured quality and efficiency of product delivered to customer.Handling the cash for overall daily sales.Provided support to the sales team, ensuring all sales and service objectives were met. Answering customer queries, problem solving and providing detailed information on the products. Assisted in the training of new customer service representatives. Performed market research surveys on customer needs and requirements. Prepared daily sales reports for the sales team and sales management. Generated repeat business through successful client follow-up.
Purchasing Manager Aug 2000 –Apr 2006
Productos Alimenticios del Bajio, Le n, Guanajuato, M xico.
Responsibilities:Responsible for directing various plant purchasing functions.Discussed about purchase orders required for productions materials.Responsible for arranging plant wide inventory planning meetings.Developed various purchase orders and agreements.Built up and implemented new system for ordering materials and tracking the inventory control.Enter data and observed expenses of the operational budget.Check all contracts and orders for fulfillment and well performance.Performed accurate and efficient bit tabulations using personal computer and spreadsheet software.Maintained excellent business relationships with clients, other employees and vendors.Responsible for communicating clearly, politely and concisely to improve business.
Technical Skills
Adobe Dreamweaver
Adobe Photoshop
Adobe Illustrator
Adobe Flash
MS Office Suite
CSS
HTML
JavaScript
Basic Understanding
PHP
CMS (Joomla, Drupal and Workpress)
Portfolio
www.lilyswebart.com
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