Administrative Assistant Medical

Jessica Cindy Sterling 786-***-****

**** ****** ****, *********, ** **************@*****.***

Professional Profile

A highly dynamic, skilled and qualified administrative assistant with diverse knowledge of handling administrative tasks. Seeking a position as an Administrative Assistant to utilize my proficiency and knowledge in a renowned organization.

Summary of Qualifications

- More than 10 years of professional experience in providing administrative support

- Demonstrated capacity to provide comprehensive support for executive-level staff, excel at scheduling meetings, coordinating travel, and managing all essential tasks.

- Adept at developing and maintaining administrative processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

- Highly focused and results-oriented in supporting complex, deadline-drive operations; able to identify goals and priorities and resolve issues in initial stages.

- Experience in writing corresponding letters, spreadsheets, reports, and flyers.

- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, and Access), WORKS, PeopleSoft, QuickBooks, GroupWise, Kronos, Act!, SAP, Matrix and IDX.

- Bilingual (English & Spanish)

-55 WPM

Professional Experience

Georgia Health Sciences University, Augusta, GA

November 2010-June 2012, 40Hours a Week

Administrative Assistant –Cancer Center(Full Time)

Responsibilities:Oversees all ordering process for all Professional Investigators and Lab membersPlace orders supply (on-site supply cabinet, online orders, and phone orders)Maintain Calendars with up-to-date appointments and meetingsPeopleSoft experienceRequisitions as needed for purchases over $10,000 or for purchases not allowed with PCardExtensive knowledge with: Check Requests, Inter-department requests (IDR), Expense Statements, Reimbursements, Maintain PIs protocols and PPG Appointment setting in GroupWise/Outlook Develop corresponding letters, reports, spreadsheets, and flyersManage Weekly Seminar Series, Distinguished Lecturer, and Grand Round meetings for the Director, Cancer CenterArrange external guest speaker agendas, meetings, travel, reimbursements, and accommodations.Manage Weekly Journal Club meetings

United Cerebral Palsy of Miami, Miami, FL

August 2009- August 2010, 40Hours a Week

Human Resource Assistant (Full Time)

Responsibilities:Work with Lawson and Kronos ProgramMaintains human resources records by recording new hires, transfers, terminations, changes in job classifications, tracking vacation, sick, and personal timeRun MVR, request FBI and FDLE Clearance Letter, and Local LawOrient new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programsEnsure all new hire personnel and medical file are completedReceives and reviews incoming documents for completeness taking or coordinating and tracking required action.Create new badges for all new hires, volunteers, or employeesComplete and Fax Job Verification requestOrganize and Prepare New Hire Orientation every once a monthOrder Office Supplies when necessary Credentialing medical staff with Echo credentialingFMLA, Workers Compensation, and Benefits CoordinatorProcess time and attendance records for submission to payroll in Kronos ProgramCustomer Service

Credit Fix USA, Miami, FL

July 2006-June 2009, 40Hours a Week

Office Manager (Full Time)

Responsibilities:Supervised 15 employees in Department of Documentation Received and review incoming documents for completeness taking or coordinating and tracking required action.Manage official files in accordance with regulatory procedures.Process time and attendance records for submission to payroll.Extensive Knowledge in the program ACT!Review outgoing correspondence or material for proper format, grammar, and completeness.Established a referral tracking system for our documentation departmentManaged client files with confidential information and worked closely with lenders, collection agencies, and three Credit Bureaus, Data-entry, mailing, and faxingObtain confidential information from customers over the phoneCustomer Service (inbound and outbound calls)

My Dentist Smile, Aventura, FL

February 2004-June 2006, 40Hours a Week

Administrative Assistant (Full Time)

Responsibilities:Greet Patients/Visitors Perform routine clerical, data entry/data retrieval, and filing ensuring all policies and procedures are observed in patient files.File, scan, fax, and copy patient filesHandled multiple phone lines of 12 active lines IDX Program to Schedule Appointments, Record, & Reconcile Co-paymentsKnowledge of Medical Terminology

Pan American Hospital, Miami, FL

March 2001-February 2004, 40Hours a Week

Administrative Assistant to Director(Medical Records) (Full Time)

Responsibilities:Prepare files for Doctors and NursesGreet Patients/Visitors Perform routine clerical, data entry/data retrieval, and filing ensuring all policies and procedures are observed in patient files.Handled multiple phone lines of 10 active lines Ensure Release Forms were legit for Medical Records

EDUCATION

Nova Southeastern University, Miami, FL

Master’s Degree (MS)

Graduated March 2012

Florida International University, Miami, FL

Bachelor’s Degree (BA)

Graduated May 2008

References

References are available upon request.

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