Manager Quality Assurance

Carol Melissa Wright

************@***.***

****-** ******** ****** **** 910-***-****

Fayetteville, North Carolina, United States Cellular 808-***-****

Summary of Qualifications

Over 20 years in the United States Army with progressive experience in program development, risk assessment, after action planning, supervising, logistical support operations, personnel and program management.

Supervised shipping and receiving, storage, distribution and maintenance of automated accounting and inventory control systems for automotive repair parts, equipment, and general supplies.

Technical knowledge and initiative to implement streamlined methods of inventory control. Possess strong organizational ability; meet or exceeds goals and deadlines.

Adept to new standards and operating procedures with ease and embrace change within the work environment. Excellent interpersonal and communication skills.

Fully knowledgeable of all aspects of automated inventory and control management systems.

Exceptional management background; supervision, training, mentoring, and program implementation.

Well-versed in the use and application of logistical systems to include: Property Book Unit

Supply- Enhanced (PBUS-E), Unit Level Logistics System (ULLS-G), Defense Reporting System-A (DRRS-A).

Key Areas of Expertise

Logistics Analysis

Decision Maker

Project Management

Strategic Planning

Expert Consultant

Logistics Adviser

Supply Chain Management

Skilled Communicator

Program Administration

SECURITY CLEARANCE

Active Secret Clearance

Career History

Operations/Training Manager – Property Book Team Chief 2010-2012

Responsible for the day-to-day personnel operations for the ILSS Contract in Afghanistan. Aligned multi-location training programs for the Property Book Unit Supply-Enhanced (PBUS-E) training program. Provided lecture-based training on the underlying supply regulations, policies (to include theater-specific policies), and applicable fragmentation orders (FRAGO).

Responsible for coordinating program priorities with higher commands and providing guidance and directions to the Program Manager. Interfaced with government officials and HTSI Headquarters on complex and diverse personnel and operations issues. Supported the site's Quality Assurance/Quality Control (QA/QC) and Safety/Fire Prevention programs.

Assisted personnel in coordinating operational and personal travel. Managed personnel Rest and Recuperation leave schedule for over 300 HTSI personnel on contract. Reviewed individual time sheets and expense reports for accuracy and forwarded to Headquarters HTSI for payments. Coordinated permanent or temporary housing and quality of life arrangements for all HTSI personnel. Received and

Consolidated daily Significant Activity Report (SIGACT) from all HTSI departments and forwarded to HTSI Headquarters and government officials.

Supervised and directed a team of twelve employees performing property book transactions for 200 hand receipt holders located through Afghanistan; maintained accountability of $800M worth of property. Performed a variety of property book transactions to include facilitating lateral transfers of equipment, processing purchase requests/commitments, and Field Ordering Officer Purchases, process financial liability investigations of property, and process battle loss/battle damage vehicles and equipment for proper disposition.

United States Army

Stateside and Abroad 1987-2009

Senior Financial Management Coordinator 2007 to 2009

HHC 88th Brigade Support Battalion, FORSCOM Fort Polk, Louisiana

Coordinated, monitored, and controlled the disbursement of personnel and equipment funds. Provided supervision and technical guidance on the financial internal control operation programs for 1500-member organization. Assisted personnel in planning travel, military temporary duty (TDY) and transportation requirements for logistical support. Evaluated working techniques and procedures for all functioning areas concerning defense travel diver training; review monthly barrack utilization report.

Senior Logistics Manager 2003 to 2007

8th Theater Sustainment Command, USARPAC Fort Shafter, Hawaii

Served as Property Book NCOIC; supervising and managing property book, valued at $2 million. Reviewed, analyzed, and maintained all statistical data utilizing Property Book Unit Supply- Enhanced (PBUS-E) which included a detail, comprehensive audit tracking system and coordinated with various Items Managers on all 03-priority requisitions. Provided technical assistance to commanders and staff, coordinated, and executed division training for over 350 military personnel during a Division Convoy Live Fire Exercise as NCOIC/Range Safety Officer.

Separated and deployed over $1.5 million of equipment for both Operation Iraqi Freedom and Operation Enduring Freedom.

Senior Logistics Advisor/Manager

HHC 45th Sustainment Brigade, 25th ID (L), USARPAC Schofield Barracks, Hawaii

Served as the Division Property Book NCOIC, performed duties of Team Chief to include; supervising and managing three property books, valued at $1.5 billion. Reviewed, analyzed, and maintained all statistical data utilizing the Property Book Unit Supply-Enhanced (PBUS-E) which included a detailed and comprehensive audit trail. Made contact and coordinated with various Items Managers on all 03-priority requisitions. Provided technical assistance to 35 commanders and 12 battalion staffs. Supervised nine enlisted personnel and one civilian on the use of fielded equipment valued at over $50 million. Cross-leveled and processed over 1400 nonexpendable line items reducing $1.5 million of excess property within the division.

Property Book/Operations Manager

HHC, JLC, CJTF-76, CENTCOM Kabul, Afghanistan

Managed the health and welfare, training and morale of 31 Soldiers, Property Book Team for six brigades, and maintained an audit trail and supporting document file for over 30 thousand major end items valued at $107 million. Managed 14 primary hand receipts utilizing the Property Book Unit Supply-Enhanced (PBUS-E). Performed technical assistance to unit commanders, S-4’s, and unit supply personnel.

Logistics Manager/Observer Controller/Trainer 2000 to 2003

3rd Battalion (TS) (EN), 410th Regiment, 4th Bde, 85th Div (TS), FORSCOM Fort Knox, Kentucky

Trained personnel in support of the Ground Forces Readiness Enhancement (GFRE) Program (AC/RC). Requested, stored, distributed, and managed all classes of supply. Provided critical logistical services and support during missions while deployed throughout a seven-state region. Advised commander and staff on all logistics matters and primary hand receipt holder for the battalion organizational property valued in excess of more than $2,000,000. Executed IMPAC card purchases and register requisitions worth over $16, 000 with 100% reconciliation. Established contracts, opened accounts, and arranged funds transfers that supported two battalion-level Annual Training evaluations.

Property Book/Operations Manager 1998 to 1999

HHC, 1-2 Aviation Regiment, Avn Bde, 2d Inf Div, EUSA Camp Page, Korea

Supervised personnel and enforced strict supply discipline in accounting and maintaining over $75 million worth of TDA, CTA, Installation, and organizational equipment in the company. Oversaw the training, morale, and welfare of six personnel with responsibility of overseeing and managing the Battalion Consolidated Supply System. Planned, scheduled, and coordinated professional development for four sections within a 150-member organization.

Education/Training

Professional

40 Credit hours, MS, Management and Conflict, Sullivan University, Louisville, KY Pending

BS, Business Administration (Management), Sullivan University, Louisville, KY 2006

A.A., Technology, Pierce College, Tacoma, Washington 1996

Military

Certificate, Combat Life Savers Course, U.S. Army, Ft. Polk, LA 2008

Certificate, Emergency Planning, U.S. Army, Ft. Polk, LA 2007

Certificate, Leadership and Influence, U.S. Army, Ft. Polk, LA 2007

Certificate, PBUS-E, U.S. Army, Schofield Barracks, Hawaii 2006

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