Marco Reuter

** ******** ******, ********, ******* L9R 0A9

647-***-**** - abpz1j@r.postjobfree.com

Professional Profile

Professional with over 14 years experience in the Internet and web-hosting industry. Effective and creative problem solver with excellent organizational, multi-tasking, time management and customer service skills. Interacts comfortably with staff at all levels in order to play a major role in creating an open corporate culture and team spirit.

Education

Business Administration - Marketing

Sheridan College, Brampton, Ontario. 1994 - 1997

Main areas of study included: Marketing, Human Resource Management, Economics,

Business Communications, Business Mathematics and Quality Systems.

Ontario Secondary School

Father Michael Goetz Secondary School, Mississauga Ontario. 1990 - 1994

Included 4 years of business training: Retailing, Marketing and Economics.

Career History

Sales and Marketing Manager. August 2011 - October 2012

NetGain SEO, Barrie, OntarioResponsible for building sales through different avenues including 4 different associations from the Prospectors and Developers Association, Self Storage, Document Management and Document Destruction Industry, along with other business’ local and international.Developed and maintained target lists for a prospecting from initial introduction through the complete sales cycle. This included sending out introductory cards, follow ups and building long term relationships.Directly responsible for bringing over $500,000 of new business in first 12 months.

Senior Project Manager. March 2004 - June 2011

BlueGenesis.com Inc, Mississauga, Ontario.Managed large scale migrations of website content and emails from webhosting companies.Co-ordinated web designers and developers to ensure quality, stability and timely transitions.Developed and maintained project charts, schedules, issues/action logs and other project documentation in a well organized manner to assist the senior leadership team to fully understand the scope and status of the project.Interfaced with internal and external customers to manage their expectations, handle their requests and help solve their issues to increase customer satisfaction and loyalty.Provided team guidance on effective project process throughout the complete project life cycle from initial definition and requirement gathering to project closure to ensure a successful delivery to the customer.Documented and tracked projects in order to improve on current procedures for future initiatives to reduce cost and time as well as improve the quality of customer satisfaction.Managed over 275 partners.Received a 5 Star Award for excellence in customer satisfaction.

Corporate Sales Associate. October 1998 - February 2004

Look Communications Inc, Milton, Ontario.Outside and Inside sales associateTechnical support representative in first year

Computer Lab Technician. September 1997 - December 1997

Sheridan College, Brampton, Ontario.Maintain computer labs and systemsAssisted students with technical issues

Career Development

BlueGenesis.com Inc CertificatesHandling Competitive Intelligence

Computer Skills

Proficient in MS Word, Excel, PowerPoint and Outlook. Experience with Windows and Macintosh computers.

Languages

Bilingual - English / Italian.

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