Customer Service Manager

Cucos Alina

**** ****** ******** # ***

Montreal QC H3X2C1

Tel: 514-***-****

e-mail: *******@*****.***

Objective: Transport, logistics, warehousing

Personal Profile/Personal Attributes

Strong verbal, and written communication skills in English; French; Romanian; Russian and German

Service-oriented attitude and results with strong analytical thinking

Precise, reliable and trustworthy.

Able to work under pressure and a high stress environment; on own initiative or as part of a team.

Can deal with administrative duties.

Flexibility to work varied hours, including nights and weekends based on the needs of the business

I also look for personal development opportunities to ensure my skills are kept up to date.

Valid driver s license and safe driving ability required to operate company vehicles as needed

Very strong learning abilities

Experience/Specialisms/Strengths

Strong contract negotiation skills

Experience in distribution of small shipments through consolidation (LTL; TL)

Well orientated in warehouse storage strategies

Achievements

In 2007 managed a progect of new market integration of a German company (Moldova)

Organise and participate at a number of exhibition (part of project)

In 2008 build a new woorking team and manage the workflow of a small local company (Moldova)

In 2009 start the immigration process and in mai 2010 succesifully arrive to Canada

Career History

2007 - Manager / find the most effective and efficiant way of succesiful integration into new market -Moldova/Balti - Construction industry (aluminium/wooden windows; wooden home articles)

2008 - Director/ build and train the working stuff of the company; all the organisational work/paper work/ customer service - Moldova - Construction Industry (a small company buil by my husband and me)

2009 - Manager/ transportation contracts and local distribution of merchendise through small local retailers (from Turkey to Moldova) - Moldova - Fashion

Education and qualifications

2007 graduate the Balti University Alecu Russo, filology department of English and German languages (translator/teacher), Moldova

2012 graduate LaSalle Collage, Transportation Logistics AEC course (LCA.5G), Monreal Canada

Hobbies / Interests

Fashion / Reading / Life Motto: The only way of finding the limits of the possible is by going beyond them into the impossible.

Personal Details

Alina

6311 avenue Somerled #303

Phone number 514-***-****

Email : *******@*****.***

DOB (date of birth) 4/06/1984

Marital status maried

Driving licence almost 10 years of experience

References are available on request.

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