High School Engineer

Jonathan A. Bourdeau

*** ********* ******

Haines City, FL 33844

Contact Phone: 610-***-****

Email Address: ********.********@*****.***

EXPERIENCE

**/**** ** ******* ; Food and Beverage Coordinator ;Disney Corporation, Lake Buena Vista, Fl

Duties include monitor and schedule Cast assignments. Monitor and upload food temperatures per state regulations on remote systems. Lead and train Cast in customer (guest) service. Monitor Disney Deployment System to insure proper Cast to guest ratio as needed. MS Office, Exchange, Word, PowerPoint, Excel, Access

06/2002 to 06/2008 ; System Administrator; Bourdeau Financial Inc., 95 Highland Ave. Ste 160, Bethlehem, PA

Duties include administration of two servers, MS Exchange and SQl (mortgage application PDS software). Solely manage users work stations in three states (PA, NY, FL) both remotely and onsite. Design, manage and troubleshoot networks at above locations. Perform Hardware and Software desktop support for end user. Accomplishment: taking a company from 15 employees in one location and increasing the users to 75 in three plus locations.

Operating systems/software includes: MS Windows Server 2003, MS Windows 2000 (Professional and Server), MS Windows NT 4.0 (Server and Workstation); MS Windows 95/98/XP; MS SQL Server 7.0, 2000 & 2005; MS Exchange Server 2000 & 2003; MS Systems Management Server 2.0; MS DOS 6.22; Protocols include HTML, SMTP, FTP, TCP/IP.

08/1992 to 06/2002; Lead Customer Engineer; NOLA Computer Services, 3501 N. Causeway Blvd,Suite 309, Metairie, Louisiana 70002; Richard Jackson, 888-***-**** .

Duties include LAN maintenance for the Naval Oceanographic Office, Stennis Space Center, Bay St. Louis, MS. Install and troubleshoot LAN network while supervising up to 5 employees. Responsible for network protocol from switches to end users desktop. Perform Hardware and Software desktop support for client. Accomplishments: Various certificates from NAVO and host company.

Successfully backed up and restored Microsoft Domain Controllers (DC), Domain Name Servers (DNS), Windows Internet Name Servers (WINS), Dynamic Host Configuration Protocol (DHCP) Servers, and Structured Query Language (SQL) Servers.

Created Microsoft Installer (MSI) packages for software applications using Microsoft Systems Management Server (SMS) 2.0 Installer.

Configure Active Directory Experienced with WAN, LAN and desktop environments. TCP/IP, HTML, SMTP, FTP Protocols. MS Office, Exchange, Word, PowerPoint, Excel, Access

06/1989 to 07/1992; Computer Operator; Albany International Inc., Menands, NY

Duties include system monitoring of IBM mainframe 4381, processing jobs posted by the programmers.

06/1988 to 05/1989; Computer Operator; Winn Dixie Inc., Fulton Industrial Boulevard, Atlanta, GA

Duties included processing batch jobs for south east regional headquarters on IBM mainframe 4381.

11/1986 to 05/1998; Computer Operator; GS-0300-5; 5th Signal Command, Schwetzingen, Germany;

Duties include processing European theatre civilian payroll on IBM mainframe. Applications Stanfins and Starcips.

EDUCATION

Rensselaer High School, Rensselaer, NY; 1978 High School Diploma

Tulane University, New Orleans, LA; Specialist in Novell certification (CNA), 1996

US Army Programming School, Ft. Gordon, Georgia; Specialist in Programming, 1993

University of Maryland, Kitzingen, Germany; No Degree in General studies, 1980

Non-Commissioned Officer Academy 1980

U.S. MILITARY SERVICE INFORMATION

Active Duty: 01/1979 to 04/1983 - U.S. Army

Active Duty: 08/1983 to 06/1986 - U.S. Army

Honorable Discharge

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