Human Resources Manager

MOHAMAD KASSEM

**************@*****.***

Mobile 416-***-****

Mobile 514-***-****

Ideas. Strategies. Results. Leader, motivator and team player with over 10 years experience in a variety of organizational settings within the public and private sector. A range of experience in the strategic planning, development and implementation of strategies and plans stemming from key business orientations and priorities. Leadership in building, shaping and directing various HR functions and teams. Led the implementation of system and program implementation, from the development of the business case to the deployment and ongoing evaluation. Led numerous organizational development, employee engagement, change management and consultation mandates.

Specialties

Strategic Planning, Employee Engagement, Change Management, Organizational Development, Consultation.

LANGUAGES

English, French and Arabic (Fluent)

EDUCATION

McGill University Bachelor in Management (2004)

Concordia University Human Resources Management (2004)

PROFESSIONAL EXPERIENCE

BLOOM - NATIONAL HOLDING – Sr. Human Resources & Admin Manager

(Investment, Property Development, Real Estate, International)

March 2011 – July 2012

Develop the organization Human Resources strategy in compliance with corporate group strategy.Design the Group Human Resources department structure, positions and process system in compliance to its strategic mandate.Formulate HR Plans, Polices & Procedures according to organizational objectives.Prepare HR budget and ensure the activities within budget.Provide technical & professional advice to legal representative for legal proceeding related to HROrganize Meetings with Management, plans for manpower as per requirements.Setup the working methodology for succession planning analysis, implementation & monitoringDevelop the recruitment and selection process to include Appointments, confirmation, termination, resignation, procedures & Process.Review and analyze the group subsidiaries (Jobs, roles salaries, ranking and benefit system)Formulate effective performance appraisal policies & procedures and ensure its complianceReview and analyze the performance management processSetup policies and procedures for the treatment of employees’ horizontal and vertical inter-organization conflicts.Enhance organization communications.Encourage and develop employees’ communicationsIdentify the areas for developmentAdminister the Training & Learning Policies

AL AIN INTERNATIONAL GROUP- Human Resources Manager

(Investment, Property Development, Real Estate, International)

June 2008 - Feb 2011Planed, directed and coordinated activities to maximize the strategic use of the work force and maintain essential functions Promoted a high performance culture that emphasizes on quality, productivity, high standards and goal attainmentRecruited and constantly developed the existing workforceImplemented effective hiring strategies and controlled employees turnoverDeveloped and maintain forward looking policies and procedures Ensured compliance with local laws and regulationsFamiliar with HR and payroll related IT solutionsProvided orientation and coordinated training of new recruits with relevant departments Initiated policy development, recommended incentives and programs Administer applicable compensation and benefits reviewsRecommended to senior management incentives to improve the welfare and motivation of our employeesMaintained and updated personnel details and file in a very orderly and efficient mannerManaged the development of HR Intranet

LATTERAL SYSTEMS & SOLUTIONS- Human Resources Manager

(IT Solution Engineering, Integration)

February 2007- March 2008

Provided professional support and advice on recruitment to line and departmental managers;Advised managers on best practice recruitment and selection; Designed or revising application forms, including developing online processes; Prepared other recruitment material depending on the type of organization, for example, brochures and further particulars; Developed creative recruitment solutions if the organization is experiencing difficulties in attracting the appropriate level and quality of staff; Devised, run and evaluated selection processes including interviews, psychometric tests, personality questionnaires and various group activities; Run selection centers for graduate recruitment and more senior vacancies; Trained staff in interviewing techniques and on the role of the assessor at a selection Centre; Developed plans to relocate staff to new departments and jobs due to restructuring within an organization; Assisted in the implementation of redundancy programs, which may include the development of early retirement packages and voluntary redundancy schemes.

TECH-MICRO –Human Resources Manager (Contract)

(IT Solution Engineering, Integration, Hardware, Software, Services)

September 2005 – December 2006 (Montreal, Canada)Administered compensation, benefits and performance management systems, and safety and recreation programs. Advised managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.Allocated human resources, ensuring appropriate matches between personnel.Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices. Analyzed training needs to design employee development and health and safety programs. Conducted exit interviews to identify reasons for employee turnover. Developed, administer and evaluate applicant tests.Identified staff vacancies and recruit, interview and select applicants. Maintained records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Negotiated bargaining agreements and help interpret labor contracts.Facilitated change in organization to help transition all levels. Forecasted future staffing and organizational needs.Developed new programs to attract and retain staff.

PCMALL- Senior Recruitment Officer (Fortune 500)

(IT Solution Engineering, Integration, Sales, Services)

November 2002 – June 2005 (Montreal, Canada & California, USA)Participated in the development and maintenance of complex human resource programs, systems, and studies in assigned area(s)Reviewed, analysed, and participated in the development and implementation of operational policies and proceduresCounselled administrators and employees on human resource policies and rules, identifying and resolving problems or recommending courses of actionsConducted classification audits; prepared analysisGathered data; developed reports, analysed, publications and/or other presentations for use in formulating goals and objectives of the programSupervised professional and paraprofessional staff as required; assisted in training or orientation of new employeesPerformed other related duties as assigned

INSIGHT- Sales and Marketing Team Leader (Fortune 100)

(IT Solution Engineering, Integration, Hardware, Software, Services)

February 2000 – October 2002 (Montreal, Canada & Arizona, USA)

Accomplished marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employeesIdentified marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.Sustained rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.Provided information by collecting, analyzing, and summarizing data and trends.Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

COMPUTER SKILLS

CRM, SAP, Great Plains, Words, Excel, Power Point, Oracle.

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