Customer Service Sales

Robert Gibson

**** ******** ****** *., ***********, Ontario Canada L5M 7P2

Cell Number 416- 409-5664

Email: ***********@******.***

Background Summary

Results-oriented individual with over 20 years’ experience in selling hardware, software, power and networking solutions. I am a self-starter with strong organizational and interpersonal skills. I have the proven ability to coach and lead teams, build strong relationships with customers and staff while delivering quality service. I welcome challenges; demonstrate strong commitment to customer service and create innovative strategies to meet and exceed goals.

Certifications Cisco Wireless LAN Account ManagerCisco Wireless LAN Field EngineerCisco Sales Expert (CSE)Juniper Networks Sales Associate

Work Experience

Layer3SolutionsResponsible for building new business silos in all of L3S categories:Data Protection, Security, Virtualization, Hardware, Software, Storage, Networking, Power, IP Telephony, Structured Cabling, Messaging/Email, Application Development, IT Consulting etc.Marketing and Online Presence improvements

Neutral Data Centers Sales Agent - Business Development ManagerResponsible for selling Data Center, Co-Location, Bandwidth, LAN Extension, Cloud Backup Disaster Recovery Solutions Etc.Responsibilities include inside/outside sales, marketing, presentations, lead generation, cold calling, quotations etc.Marketing and research for new cloud based business including cloud backup vendors

FusionOne Inc.Proprietor Oct 06-Aug 10 / Sales Agent Aug 10-PresentResponsibilities include inside/outside sales, lead generation, cold calling, quotations, purchasing, customer service, credit, marketing campaigns etc;Technologies sold include Cisco Voice over IP (VoIP), LAN/WAN, Security and VPN, Single and Triple Phase Power Solutions, Connectivity, Online Backup, Computer Hardware/SoftwareManufacturers sold include Cisco, American Power Conversion, Eaton, HP, Microsoft, Electron Metal, Barracuda Networks, SMC

February 2012-Present

October 2010-February 2012

October 2006-Present

Metacomm Inc.Inside/Outside Sales with duties including project and daily business, proposals, prospecting, cold calling, lead follow up, manufacturer coordinated target marketing, account planning, quotations, forecasting, assisting with A/R, credit applications, etc.Designed and sold network technologies including Video Conferencing, LAN/WAN, Wireless Networking, Network Performance Solutions, Security, VPN, Storage, Cabinets, Power Solutions, Connectivity, etc.Manufacturers include Cisco, APC, Network General, McAfee, Checkpoint, Nortel Networks, SMC, Websense, Nokia, F5, HP, IBM, Citrix, Microsoft, Electron Metal Inc.Deployed Cisco Enterprise solutions for companies such as Johnson & Johnson Medical Products, Globe and Mail (Canada’s leading newspaper), Shoppers Drug Mart and Sybase to name a few

1999- 2006

ATM Canada Inc.Duties included Sales, Purchasing, A/P, A/R, ShippingTechnologies sold included VPN, Security, Video Conferencing, Internetworking, Power Solutions, VoIP, Cabinets, Connectivity, Bandwidth/Internet ResaleManufacturers included Cisco, OpenRoute, APC, Cisco, Bay Networks, Cabletron, Citrix, D&L Custom, Cybex, VCon, PictureTel, Rogers, D&L Custom

1997- 1999

Paradigm Information Technologies Inc.Duties included assist in Network Design, Prospecting, A/R, Order Entry, Shipping, computer systems assembly, etc.Technologies sold included Internetworking, Computer Hardware, Power Solutions, Cabinets, Connectivity and CablingManufacturers included Proteon, APC, Cybex, DEC, Bay Networks, Allied Telesyn, D&L Custom

1995- 1997

RED Electronics Inc.Selling to Fortune 500 customers and installation contractorsTechnologies sold include connectivity, cabinets, internetworking, power, modems, Manufacturers include Cisco, Citrix, APC, Compaq, 3Com, Microsoft, Proteon, US Robotics, D&L Custom, AMP etc.Manufacturing custom electronic cables for IBM, MAI, DEC systems (1984-1986)Installing Communication Cabinets, cabling, patch panels, outlets, etc. (1984-1986)

1984-1995

Education

Electronics Diploma 1981

1980-1981

Other Noteworthy Skills

Software knowledge includes Microsoft Windows 7, XP, Microsoft Office, Microsoft Exchange, Lotus Notes, Adobe, Visio, etc.

Hobbies

Fitness, gourmet cooking, fixing computers (non -profit), sports, entertaining, fishing and F1 Racing.

Organizations

BNI Business Builders (Golden Horseshoe)

References

Available upon request.

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