Engineer Technical
Resume:
Career Objective
To obtain a position in information Technology where my knowledge, experience and skills will be utilized to its full extent
Highlights
Over 5+ years of strong Electronic/computer Engineer Experience working with various applications including electronics and cellular communication.
Experienced with IT procedures and process and requirement.Skilled tire 2 support via both telephone and email Excellent knowledge of desktop management and troubleshooting Project management at vendor location (Nanaimo) and (Brantford).Knowledgeable in a variety of technical areas ranging from Cellular Communication, Computer Networks and Software Development.Familiar with electronic test equipment’s Eg: signal generator, spectrum analyzer.Excellent technical, analytical, quantitative, presentation, problem solving, interpersonal and superior communication skills Have prior experience working with Unix, Aix Operating Systems, SQL server, Oracle database.Excellent knowledge in tools used in electronic repair and testingAbility to translate and communicate complex technical information to non-technical audiences.
Technical Skills
Languages: Visual Basic, SQL, PL/SQL,
Platforms: Windows95/98/2000Professional/NT/XP/Vista, Mac OS, Linux and MSDOS.
Languages: HTML, DHTML and XML.
Networking: Active Directory, Win 2K/XP home/office networking, TCP/IP,UDP,FTP, Routers and wireless routing
Education
Electronic/ Computer Engineering Technologist April 2008
Sheridan Institute of technology and advanced Learning Information tech& Strategic management
Employment History
Bell Mobility
Technical Solution Advisor Feb 2010 - PresentTier 2 support for internal and external and end users Excellent problem recording and resolving skills with follow up Taking appropriate action and accountability to efficiently resolve technical problems and issues from beginning to end.
Install, configure and troubleshooting PC, smartphones and tablets Recommending needs based solution to customers by ensuring complete customer satisfaction in response to technical problems.Program radio devices and pagers.Troubleshooting voice and network connectivity problems and diagnosing and solving Smartphone, data devices hardware/software problems.Assisting managers with various technical reports and special projects.Designing, Maintaining and revising excel databases for special projects.Providing Training and coaching to new technical solution advisors and co-workers on how to troubleshoot and resolve problems efficiently and effectively.Created modified and facilitated training and process materials for vendor location focusing on best practices and solutionsTraining internal and external team (bell/vendor locations)Awarded as Top Performer for providing expert advise to resolve customers technical problemsExcellent knowledge of ticketing system
Broy engineering LTD
Electronic technologist June 2006 – Jan 2010 Provided technical support and training to design and repair lines and various outsourcing partners.Experience with Cat 3, Cat7A and fiber optic networking Installed and repaired network related issues Directed numerous failure data evaluation and provided resolutions. Applied SQL queries to retrieve data, control inventory listings Created Repair Process Documentations for new hydro measuring devices.
Certifications /Activities
A+ and network certificationValid driving license (over 5 years driving experience)Proficiency in foreign language
Pirak Viravanthan
66 Voltaire Crescents
Mississauga, ON
L5A 2A4
*****.*@*****.***
To Recruitment & Benefits:
I am a highly skilled information technology professional with the cross-function background in electronic engineering. I have had extensive experience with a broad range of professional and technologist positions and would welcome the opportunity to contribute to your organizations plans.
Accustomed to fast paced environment where deadlines are priority and handling multiple jobs is the norm, I enjoy challenge and will work hard to achieve your objective. If you are seeking a qualified and productive individual who looks at challenges as opportunities to learn, then I am the right person for the job.
Enclosed my resume for your review. Some of my key strengths and achievements include:
Highly developed Tech communication skills with the ability to successfully interact with an exceptionally diverse range if customers and team members Excellent organizational, interpersonal and communication skills with the flexibility and experience required adjusting to rapidly changing schedules and shifting priorities.Exceptional ability to manage and resolve complex issue in a timed manner Pro knowledge with media software & desktop os. Excellent working knowledge with smartphone and pda device.
My technical skills and practical knowledge are well suits for the goals of your organization. I would appreciate an interview to discuss the way in which my skills and abilities could assist in accomplishing your goals. You may contact me directly at any time. Thank you for your consideration
Sincerely,
Pirak.v
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