Project Manager Management

ANIL KUMAR SINHA

#****, ********* ******, ***********, ***, L5V 2W6

Phone: 905-***-****(H), 416-***-****(C) E-mail: **********@*******.***

Dynamic, result driven IT leader with 20+ years record of achievement and demonstrated success driving financial solutions, asset management, product development and corporate systems implementation while providing leadership and direction to the global teams. Successful track record managing key technical solutions teams/vendors: and building strong relationship with internal/external business partners/clients. Exceptional mentor and coach: combine business acumen with innate leadership abilities to recruit, build and retain top-performing tech teams.

Key Strengths and Competencies:

Long term vision & planning. Planning and governance management.

Budget and capacity planning. Risk assessment and mitigation planning.

Vendor and contract management. RFP and SOW processes.

Recruiting and staffing initiatives. Client relationship management.

Product evaluation & Development. Resource and scope management.

PROFESSIONAL EXPERIENCE

BROADRIDGE FINANCIAL SOLUTIONS

Sr. Portfolio Manager/Director, Solutions Delivery Nov 2009 – Till Date

Oversee delivery of compelling and robust solutions for Investment Banking, Asset Management and global trading systems including business modeling, change management, vendor management, and business transformation to oversee the development of value-added solutions with annual budget exceeding 15 millions.

Recruited to manage and deliver solutions for investment banking, asset management and global payment/trading partners with products like Claims & Underwriting system, Policy Management system, FEE, Book Cost, Billing, Account Transfer, and Trust System including regulatory changes as required, design and implement the products, processes and procedures to meet the time lines and business requirements/functionality. The technical environment being Java, J2EE, Unix, Oracle and other related tools. Collaborate with external clients, vendors, conduct in-depth analysis, recommend solutions and build partnership with the client located across the globe. Supervise operations activities of the new development and also maintain the existing systems functionality to support the business activities.

Key Achievements:

Build strong relationship with business client and implement global systems policies and procedures governing the change management, access control and incident response.Delivery of cost effective system solutions for Insurance & financial institutions supporting the products in line with business priorities and objectives. Manage and develop capability and capacity to facilitate achievement of short and long term business goals and objectives. Partner with global clients and implement the systems to support secure financial transactions, Billing and claims management with enhanced functionalities for great customer experience. Negotiate with the external vendors to reduce the project cost by implementing the off shore-onshore development and support model. Hired resources and build, managed, motivated and trained the team to support the client as per SLA. Create presentations and reports for higher management listing the status of current and future projects, issues and recommendations. Instrumental in developing and implementing the Business continuity and Disaster Recovery Plans for corporate sites (US & Canada).

ROGERS COMMUNICATIONS INC.

Sr. Portfolio Manager, Corporate Systems Aug 2006 – July 2009

Oversee corporate system application integration, availability, messaging and help desk requirements, development, transformation and implementation of new and enhancements to the existing systems in off-site on-site model engaging 100+ resources with multiple vendors and annual budget exceeding 30 millions.

Recruited to manage the portfolio of corporate systems integration, application availability, messaging and helpdesk including development and implementation of enterprise-wide OSS/BSS including value added services, inventory management system (ERP), Supply Chain Management system and Asset Management systems (Java, J2EE, UNIX, Oracle) in accordance with BT program; oversee company wide efforts to identify and evaluate the impacts on all critical systems. Design and implement the processes and procedures to meet the time lines and business requirements/functionality. Collaborate with external offshore vendors, conduct in-depth analysis and progress, presenting results to senior management. Supervise day to day activities of the new development and also maintain the existing systems functionality to support the business activities.

Key Achievements:

Hired and selected resources to build risk assessment team charged with analyzing all critical systems, applications, infra and document system vulnerabilities recommending proper solution.Created corporate systems policies and procedures governing the long term roadmap for system integration, services domain, change management, access control and incident response.Evaluated and provided selection recommendations of external vendors from IT perspective to implement the onshore offshore development model to reduce the project cost.Instrumental in setting the objectives, strategies, plans and procedures as senior IT member of the team.Hired, managed, supported and coached the resources for the professional development and conducted the annual & midterm performance appraisals. Instrumental in developing and implementing the Business continuity and Disaster Recovery Plans for corporate sites (US & Canada).Facilitated and managed to educate Business users and stakeholders on products and services developed and offered by IT.Prepared and presented the business case to SLT for CAPEX and OPEX approval for multiple projects and product launches.

Major Projects implemented:

Inventory Management System including WMS with infra.Supply Chain Management system.OSS/BSS with value add services for wireless.EDI application & infra project for internal and external vendors/suppliers. Customer care and management system.Web sales and troubleshooting tool.

SHAW COMMUNICATIONS INC.

Sr. Portfolio Manager, IT Delivery April 2003 – July 2006

Oversee, develop and manage Billing, Provisioning (ERP & JAVA/J2EE) and Tracking System application and infra requirements, Design, development and implementation of enhancements/new developments engaging 36 employees with multiple vendors and annual budget exceeding 10 millions.

Hired as Sr. Portfolio Manager to manage the Design, development and implement the new systems required to launch the new product, the Supply Chain systems (ERP), tracking system (OMNIVision), Billing System including some value add services; oversee business unit wide efforts to identify and evaluate the efforts/impacts, document the requirements, design the solution and develop the product and implement the system, processes and procedures to meet the time lines and business requirements/functionality. Collaborate with external vendors, conduct in-depth analysis and progress, presenting results to senior management.

Key Achievements:

Manage the requirements, system design & specifications and presented to the business for approval on the project scope and functionality.Manage the QA team to ensure that all the test cases correspond to the requirements and functionality changes.Present the business case to SLT for capital approval and status update for the project changes including the risks and mitigation plans.Create and implemented billing & provisioning system policies and procedures governing the change management, access control and new product launch. Implement multiple projects on time within budget to launch the new product, resulting the increased customers and revenue growth. Create the war room support for product launch to make sure that the issues are addressed quickly without any major customer impacts.

Major Projects developed & implemented:

Supply Chain Management system.New product launch changes and upgrade.

CGI (Insurance), Canada

Project Manager, System Development. Feb 1999 – Mar 2003

Oversee and manage multiple development projects for the P&C insurance verticals including system requirements, Design, development and implementation of enhancements/new developments. The team was comprised of 14 employees with external consultants.

Hired as Project Manager to manage multiple development projects of P&C insurance business unit and implement the changes required to improve the functionality of existing Claims, Underwriting and Billing system including the new product launch for Canadian Insurance companies; oversee system wide efforts to identify and evaluate the impacts, document the requirements, design the solution and implement the changes, processes and procedures to meet the time lines and business requirements/functionality. Collaborate with client’s internal business units, external vendors, and presenting results to senior management and client.

Key Achievements:

Created detailed document for gap analysis and requirements for all critical system changes, recommending the proper solution.Documented the system design and specifications based on requirements and presented to the client for approval on the project scope and functionality.Worked closely with client business and technical team to ensure that all the test cases correspond to the requirements and functionality changes.Presented the business case to internal and clients SLT for capital approval and status update for the project changes including the risks and mitigation plans.Created and implemented system frame work policies and procedures governing the change management and access control for the users. Implemented the project on time within budget resulting the increased client satisfaction and revenue growth.

Projects Implemented:

GIOS – new product implementation.Claims & Underwriting system enhancement.First Canadian health – Enhancement and Health care support project.System Migration project for Pilot insurance.

IBM Canada

Portfolio Manager May 1995 – Jan 1999

Oversee and deliver Utilities system solutions for Ontario Hydro including upgrade to distribution, account transfer/management and Billing system including requirements, Design, development and supporting implementation of enhancements/new developments engaging a team of 16 employees with external vendors.

Hired as Portfolio manager to manage and deliver multiple projects for utility client including requirements for development and implementation of new package for distribution, Account management and Billing system including value add services, and the changes required to improve the existing functionality for Ontario Hydro; oversee system wide efforts to identify and evaluate the impacts, document the requirements, design the solution and work with dev team to implement the changes, processes and procedures to meet the time lines and business requirements/functionality. Collaborate with external vendors, and presenting results to senior management and clients.

Key Achievements:

Worked with client business and technical teams to document the business and system requirements.Managed the team resources to deliver the result and coached/crossed trained the team including the junior project managers for efficient performance.Worked with stakeholders to manage the change management, project risks and develop the mitigation plan to resolve the issues resulting greater revenue. Documented the system design/specifications based on requirements and presented to the client for approval on the project scope and functionality.Worked closely with internal and external business stakeholder to ensure that all the requirements are incorporated test cases correspond to the requirements and functionality changes.Delivered and implemented the solutions to meet the business requirements/ functionalities.Presented the business case to internal and external leadership team for capital approval and status update for the project changes including the risks and mitigation plans.

Major Projects Implemented:

Customer Account Management system. System migration to Unix platform Billing System enhancements.

Intersoft International Pvt. Ltd, India.

Lead Analyst / Sr. Programmer March 1987 – April 1994

Worked on multiple projects and my duties included code development, spec documentation, testing and implementation.

The technical environment used for the development was C, C++, UNIX, Oracle, and SQL Server.

In addition also supported the post production systems and created the User Training Guide for the clients to train their employee. Following are some of the projects I worked on:

Projects Implemented:

P&C Insurance Claims systemsCustomer Information Management SystemP&C Insurance system support

EDUCATION AND CREDENTIALS

Bachelor of Engineering, India.Project Management, CDI Canada.

ADDITIONAL TRAINING

BA & Project Management courses from CDI Canada, Unix System Administration, Unix Scripting, MQ Series, Oracle Database Administration, Java Programming, IBM Mainframe, IBM AS400, Web Application Design & Development methodology. MS Project, Project management Framework, Risk and scope management.

TECHNICAL SKILLS

Programming Languages/Development Tools: Cobol, CICS, VSAM, JCL, IMS, Unix, Java, XML, Java Beans, WebLogic, JSP, J2EE, ANT, UML, CVS, JUNIT, JavaScript, C,VB. VB.net, C++, ASP, HTML, DHTML, SOLARIES, NETRON, MQ Series, Unix, BI reporting, ETL, Lotus Notes, RUP.Databases: DB2, Sybase, Oracle, SQL Server. Platform: IBM Mainframe, AS400 and PC.Networking/Operating Systems: MVS, OS2, OS400, UNIX, Windows 95/98/NT, Solaris, Linux.Applications: Oracle E-Biz suite, EDI, OMS, WMS, Middleware, Tiered Architecture, Extensions.Additional Specialties: MS Project, Nikku, 3D, CPMF, WBS, AR Remedy system, Heat, Caliber, GIOS, OneShield, ITIL.

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