Bassam A. Abed
*** **** *****, **** #**** Mississauga, ON L5B 3W4 905-***-**** ***********@*******.***
EDUCATION .
Bachelor of Arts, Virginia Commonwealth University (Richmond, VA, USA) 2002
Major in Political Science, Minor in International Studies Graduated Cum Laude and with University Honours Received Dean’s List recognition (Spring 2000, Fall 2000, Fall 2001)
EMPLOYMENT HISTORY __ . .
Sales Representative/Sales Supervisor/Quality Control Inspector April 2010 – Present
Dr. Green Lawn Care Services (Mississauga, ON) Sold seasonal lawn care services to homeowners door-to-door throughout the GTA and over the phone throughout Canada, extensively negotiating the terms of the service contractRemedied client concerns both in-person and over the phoneAchieved an A rating for surpassing sales targets by nearly 100%Supervised a door-to-door sales team in the field Trained employees to help them embrace successful sales techniquesInspected technicians’ field production to ensure compliance with company standards
English as a Foreign Language Instructor November 2008 – January 2010
Chung Lam Language Institute (Gumi, South Korea)Taught English to students from the kindergarten to high school levelsPrepared lesson plans and evaluated student work and progressPlanned and organized events to hone students’ English speaking skillsCollaborated with other teachers to develop curriculum
Five Forks Food Mart and Deli Employee (Seasonal) June 1996 – December 2007
Five Forks Food Mart and Deli (Hopewell, VA, USA)
Assistant Manager (1999-2007) Assisted in the daily convenience store's management and operations, i.e. opening and closing the store, counting cash register balances, organizing bank deposits, etc.Trained and supervised employeesPlaced orders to maintain inventory
Convenience Store Clerk (1996-1999) Checked-in vendors upon arrivalStocked shelves and coolers with available merchandise
Administrative Assistant September 2002 – July 2003
James F. Sumpter, Professional Corporation (Richmond, VA, USA) Researched various aspects of criminal law and family lawDrafted numerous documents including client letters, interrogatories, and requests for court continuancesCoordinated with various physicians and supervising attorney to schedule Medicare review hearingsHandled office affairs, including fielding calls from past, current, and potential clients
VOLUNTEER EXPERIENCE .
Legislative Intern for Delegate Brian Moran January 2001 – February 2001
Virginia House of Delegates, 2001 Legislative Session (Richmond, VA, USA) Engaged in legislative research, bill tracking, and constituent correspondenceAttended committee meetings and interacted with legislators, staff, lobbyists, and the publicAssisted in drafting legislative reports Worked with the delegate’s legislative assistant to complete assigned tasks
University Teaching Assistant (Fall 2000) August 2000 – December 2000
Virginia Commonwealth University Foreign Languages Internship (Richmond, VA, USA) Taught Arabic periodically in place of professorTutored students individually and in groupsPrepared lesson plans and evaluated student work and progressCollaborated with professor to establish course curriculum
ADDITIONAL QUALIFICATIONS .
Language Fluency: Arabic (speaking, reading, writing)
Computer Literacy: Microsoft Office, Internet Research
Typing Speed: 60 wpm
INTERESTS .
Sports, Severe Weather, Travel