Manager Customer Service
Resume:
CHRISTIN JON NGUYEN
email: ***********@*****.***
Manvel, TX 77578
OBJECTIVE
To obtain a career position with an industry leading corporation that will best utilize my experience in technical training, management experience, and people skills while maintaining my personal enthusiasm and common sense approach to resolving problems and creating solutions.
EXPERIENCE HISTORY
July/2011 – September/2012
Saigon Network TV
Station Manager/ Production Manager
* Manage staff using while actively overseeing the execution of programs and events
* Handled all purchasing of equipments for station, negotiating most cost efficient prices
* Trained and managed a team of 12 in production department
* Develop a marketing campaign to build brand awareness within the community
August/2005 – July/2011
Galperti Inc.
Production Buyer/ promoted to Expediting Manager/ promoted to Inventory Manager
* Work with management to identify cost negotiation and pricing opportunities for margin improvement
* Manage suppliers to negotiate and resolve performance issues having an impact on costs, customer service or inventory
* Took ownership of replacement costs accuracy to ensure the various systems are utilizing negotiated levels to maximize profitability
* Supervised Material Handlers (6 crew members)
* Issued materials for every order placed with Galperti, monitored levels of raw material
* Managed and maintained $12million of raw steel and components to a .0025 discrepancy
April/2003 – January/2005
Quietflex Manufacturing
Production Buyer/ Material Planner
* Oversaw all purchasing and inventory for 3 full staffed facilities. (TN. AZ. TX)
* Monitor, plan and negotiate expiring supplier price agreements to prevent margin erosion and maximizing performance
* Sourcing for national and global vendors that can offer best terms and condition for company with highest margin of profit without jeopardizing quality
* Executing production and purchasing plans for most effective method of lowering WIP, incoming materials, and stored inventory
* Develop supplier performance metrics, oversee tracking, evaluate results, and work with suppliers to improve their performance
* Efficient with Fourth Shift and Mapics System (MRP softwares)
EDUCATIONAL/COMPUTER SKILLS
4 Years art training - Ross Shaw Sterling
Graphic Arts - Art Institute of Houston
Business Management – University of Houston
Efficient with PC/Mac and all operating softwares
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