Customer Service High School

Nichole Rimkus

Email: ********@************.***

Address:

City: Chicago

State: IL

Zip: 60641

Country: USA

Phone: 312-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of upscale American cuisine.Restaurant professional with 16 years in operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Dynamic server highly knowledgeable about wine and food knowledge. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Educational Background:

High School Dipolma from Grayslake High School, Grayslake IL 1/2001 to 6/1999 (General)

High School Dipolma from, Grayslake IL 1/2001 to 12/2012

Job History / Details:

Summary

Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in customer service with knowledge of upscale American cuisine.Restaurant professional with 16 years in operations. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Outgoing server offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Dynamic server highly knowledgeable about wine and food knowledge. Talented in creating a warm, friendly welcoming atmosphere for both patrons and co-workers.

Highlights

Highly responsible and reliable

Extensive hospitality background

Extensive hospitality background

Basset Certified

Trained in liquor, wine and food service

Point of Sale (POS) system operation

Works well under pressure

Exceptional interpersonal skills

Food and beverage specialist

In-depth food and wine knowledge

High-volume dining

Upbeat, outgoing and positive

Mathematical aptitude

Master of sales techniques

Food safety understanding

Experience

March 2001 to September 2007

Outback steakhouse Buffalo grove, IL

Server

Assisted guests with making menu choices in an informative and helpful fashion.Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.Delivered exceptional service by greeting and serving customers in a timely, friendly manner.Appropriately suggested additional items to customers to increase restaurant sales.

September 2009 to Current

Bandera Restaraunt Chicago, IL

Server

Welcomed and acknowledge all guests in a friendly, service-oriented manner.Completed opening and closing checklists according to set standards.Maximized table turns and rotated seating for maximum guest satisfaction.Assisted servers and dining room hosts and quickly responded to guests' needs.Provided high quality service.Promptly and consistently reset tables with spotless service ware.Greeted guests in a pleasant and courteous manner.Transported all dirty tableware from dining room to dishwashing area for proper cleaning.

October 2007 to September 2009

Ruth Chris Steakhouse chicago, il

Server

Answered questions about menu selections and made recommendations when requested.Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Promptly served all food courses and alcoholic beverages to guests.Regularly checked on guests to ensure satisfaction with each food course and beverages.Managed closing duties, including restocking items and reconciliation of the cash drawer.Skillfully anticipated and addressed guests' service needs.Delivered exceptional, friendly and fast service.Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.

Education

1999 Grayslake High School Grayslake, Il

High School Diploma General

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