Sales Customer Service

Michael Budnick

Email: ********@***************.***

Address:

City: Colorado Springs

State: CO

Zip: 80951

Country: USA

Phone: 248-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

A Sales Representative, and or Sales Director position that both fosters the practice of a collaborative relationship between clients and our community. In addition, a career that will effectively utilize my acquired expertise, creative talents and commitment to excellence. I desire a position with professional growth potential where my skills and experience can be effectively utilized for proper education for medication samples, increased profitability and product sales volume by developing and participating within a dynamic team.

Educational Background:

High School Dipolma from American Military University, Charleston WV 1/2001 to 11/2012 (Sociology)

High School Dipolma from Lansing Community College, Charleston WV 1/2001 to 12/2012

Job History / Details:

Summary

A Sales Representative, and or Sales Director position that both fosters the practice of a collaborative relationship between business organizations and our community. In addition, I seek a career that will effectively utilize my acquired expertise, creative talents and commitment to excellence. I desire a position with professional growth potential where my skills and experience can be effectively utilized for proper education for medication samples, increased profitability and product sales volume by developing and participating within a dynamic team. Highlights Established success and * Excellent communication and performance sustainability listening skills.

Accomplishments

Consistent member of Sterling Presidents Club - top 25 employees ranked nationally by monthly sales volume Developed highly effective sales and training strategies as a Sales Manager of a 185 person team Managed a successful sales team of 185 members who consistently exceeded sales goals by 18 percentage each month over the course of a twelve month period

Experience

June 2010 to April 2011

International Extrusions Garden City, MI

Operations Manager

Operations Manager Powder Coating Division Oversee and maintain all aspects of division - $85.0 million annual gross sales.

May 2008 to June 2010

Albert's on the Alley Garden City, MI

Manager

Oversee and maintained service standards of bar- 2.5 million annual gross sales.

Ensure staffing and scheduling of employees.

Responsible for inventory level management, liquor requisitioning.

February 2007 to May 2008

Circuit City Colorado Springs, CO

Store Director

Managed all aspects of store - $18.0 million annual gross sales.

Convey and illustrate company directives through proper follow up and performance management.

Ensure profitability and correct business ethics through company directives and market strategies.

Facilitate recruiting, hiring and training of new employees.

Oversee all department sales goals, business plans, and schedules for 65 employees.

March 2005 to January 2007

Best Buy Colorado Springs, CO

Manager/Sales Manager

Managed all sales and performance standards of store - $45.0 million annual gross sales.

Orchestrate sales floor presence to ensure that no customer went unnoticed.

Provided unparalleled customer service and provided conscientious solutions to service related issues.

Facilitated store's opening and closing procedures, maintained work schedules for 18 employees.

Revise and execute store's business plan to maintain awareness of current business trends.

Drive a world class sales culture through positive feedback and sales floor awareness.

Oversee all department sales goals, business plans, schedules, and stock.

03/2004 to 12/2004

DGB Enterprises Brighton, MI

Marketing Director

Managed all sales and marketing directives for general contracting business.

Monitored inventory and provided guidance for all stock and special orders, purchasing, and warehouse supplies.

10/1999 to 03/2004

Jared the Galleria of Jewelry Novi, MI

Assistant General Manager/Acting General Manager

Division of Sterling, Inc., parent company to 5 divisions consisting of 1,200 stores nationwide - $1.5 billion annual gross sales.

Managed all sales and performance standards of store - $5.0 million annual gross sales.

Exceeded store quotas for Extended Service Program, Payment Protection Program and credit applications.

Orchestrate sales floor presence to ensure quality customer service and "team opportunities" (turnovers) for closing sales.

Oversee repair shop operations - maintain quality control, profitability and coordinate administrative activities with Repair Support Team.

Conduct daily morning sales managers meetings, budget payroll and manage work schedule for 35 employees Managed store's Diamond Department employees, sales goals and standards-$9.5 million annual gross sales.

Consistent member of Sterling President's Club- top 25 employees ranked nationally by monthly sales volume.

Monitored and maintained quality customer service and internal employee relations.

04/1995 to 06/1998

George Moses Company Publishing Company Brighton, MI

Account Executive

Selling advertising space to clients for monthly publication distributed to over 250,000 homes.

03/1993 to 03/1995

Interdependence, Inc. Direct Care Company East Lansing, MI

Team Leader

Direct care provided to geriatric and closed-head injury clientele requiring daily living assistance, daily activity documentation and administrative reports, light physical therapy assistance, administered oral medications, client advocate for insurance provider and physician monthly progress meetings, job coaching.

01/1987 to 02/1989

United States ARMY East Lansing, MI

Military Police Officer

Gate Guard secure installations, checking ID cards and conducted random vehicle searches and issued temporary passes for visitors to the base.

Patrol conducted in a squad car, on foot enforced traffic laws and assist motorists and pedestrians.

Secure buildings on the installation and provide security details for buildings on base.

Antiterrorism attended special training to identify terrorism risks and prevent attacks.

Dispatch, take calls that come into the military 9-1-1 system and dispatch officers where needed.

Education

2012 American Military University,

Bachelor of Arts Sociology

1995 Lansing Community College,

Associate of Arts Criminal Justice Business, Criminal Justice, Cor

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