Sales Manager
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Title:VICE PRESIDENT
************@***********.***
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NAME: ARMAND BENOIT
ADDRESS:
CITY: Madison
STATE/PROVINCE: NJ
ZIP/POSTAL CODE: 07940
COUNTRY: USA
EMAIL: ************@***********.***
PHONE: 973-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
HOTSKILLS:
ESUME
ARMAND R. BENOIT
17 West Lane
Madison, NJ 07940
************@***********.***
EXECUTIVE SUMMARY
Twenty-five years of marketing and sales experience have developed a
perspective to provide the leadership for both the creation and
execution of
strategic plans.Strengths include attaining consistent revenue gains,
recruiting and building marketing and sales teams, negotiating and
developing
strategic alliances, managing diverse sales channels, and being a good
teammate and supportive colleague.
PROFESSIONAL EXPERIENCE
UNIVERSAL MEDICAL HISTORY & INFORMATION, INC
. (UMED)
Morristown, New Jersey and Toronto, Canada (April 1998 to Present)
PRESIDENT & CEO of a medical history and information technology
organization.
Recruited by venture capitalists to develop a company which has a
venture
capital base of $6.5 million.Major responsibilities include strategic
planning, creating business and marketing plans, recruitment of
talented
associates, development of a patient centric database, and the
marketing and
sales of services in Canada and the United States.
Recruited sales associates who in less than one year have negotiated
partnership alliances with nine associations (e.g. AAA, U.S.
Equestrian Team
and Canadian Liver Foundation), fourteen Independent Physician
Organizations,
one insurance provider and one healthcare Internet
provider.Partnership
alliances will generate 10,000 customers in first year.
Coordinated, with input from UMED's Medical Advisory Board, the
development
of an electronic, personal medical record based on software and
service.
Also, provided the direction of Internet capabilities for consumers
and
physicians to close sales and to collect patient information.
DUN & BRADSTREET CORPORATION
- October 1986 to April 1998
VICE PRESIDENT, STRATEGIC INDUSTRIES-INSURANCE AND UTILITIES (May 1995
to
April 1998
) of 70 employees with revenues of $80
million.Responsibilities
included strategic planning, marketing, sales, and customer
support.Also
responsible for the strategic plans and execution for the technology
industry
and global sales responsibility for IBM Corp. and Digital Equipment
Corporation.
Created a specialized insurance division which required the
recruitment
and/or redeployment of 50 sales associates.Prior to reorganization,
sales
were declining.After reorganization, sales increased 10% for two
successive
years or $7 million per year.
Developed new insurance information services which resulted in first
year
new sales of $2 million.
Created market strategy for utility industry which included the
development
of new services and new sales organization which increased revenues
from $3.5
million to $11 million in two years.
Managed global sales and support teams for IBM and Digital which
resulted in
increasing IBM's sales from $7 million to $9.4 million (34% increase)
and
Digital's sales from $2 million to $2.8 million (40% increase) for a
total
gain of $3.2 million or 35%.
Team leader of a 15 member cross-functional team to develop and
execute a
marketing strategy which included all customer and sales
communications.This
two-year implementation project resulted in a $10 million incremental
revenue
gain for first year.
Developed a new prospect direct mail program which created $5.4
million in
new sales within two years.
VICE PRESIDENT, STRATEGIC ACCOUNTS AND CUSTOMER DEVELOPMENT (November
1989
to
April 1995
) of $70 million sales organization.Responsibilities
included
strategic plans and marketing for strategic and national customers,
mass
marketing sales, third-party sales, and new customer acquisitions.
Implemented an account planning process for major customers resulting
in
sales gains of 25% or $12.5 million.
Developed, implemented, and marketed a new information system for
small
businesses, increasing the customer base by more than 50% in two
years. The
customer base for two years grew at an average of 100 new customers
per day.
Hired, trained, and developed a mass market management team which
contributed $8.8 million in incremental revenue during first two years
of D&B
Express Services.
Supervised the marketing, sales activities, and training of Online
Services
Group to double sales to $10 million in two years through third-party
alliances.
VICE PRESIDENT AND REGIONAL MANAGER
-NORTHEAST (January 1988 to October
1989
)of
250 employees with revenue of $170 million and an expense budget of
$17
million.Responsible for reorganizing and upgrading sales and
management
teams and for maximizing revenue potential with major customers.
Created three National Account Districts, hired National Account
Managers,
and developed a Customer Relations Program to improve service to major
customers.New organization reversed sales declines and achieved 10%
revenue
gains.
Participated in a Senior Management Committee which reconstructed the
positions of 1,000 managers and sales associates.
Built a new management team and coordinated the recruitment and
training of
50 new sales representatives.Majority of managers have since been
promoted
and 90% of new sales associates were retained.
VICE PRESIDENT, SALES PLANNING & POLICY
(January 1986 to December
1987
) of 20
marketing and planning associates.Directed all staff support functions
and
national programs that promoted maximum market penetration while
achieving
sales objectives.Areas managed included National Accounts
Marketing/Sales
and the National Sales Channel.
Created, developed, and organized a National Telephone Sales Center
with 60
sales and managerial associates who were responsible for $65 million
in
revenues.Increased sales by 10% and reduced expenses by 8%.
Supervised the marketing and sales plans of the 45 National Account
Representatives achieving $150 million in sales with a 10% sales gain.
Changed direct mail programs which increased sales form $2 million to
$4
million annually.
Coordinated the management and fulfillment of customized information
projects with major customers, increasing sales by 30% for $5.5
million.
Successfully reduced expenses by $1,000,000 by recommending and
directing
the closing of National Credit Office Division.
VICE PRESIDENT, NATIONAL ACCOUNTS ANDGROUP PRODUCT MANAGER (October
1983
to
December 1985
) of 12 National Account Managers with revenues of $70
million
and five Product Managers with total revenue of $180 million.
Started D&B's first National Account Sales Program which increased
sales by
12% or $8.4 million.
Created, developed, and marketed the Credit Monitoring Service, a
Corporate
Family Tree Service and a new service for the Insurance Industry which
respectively generated $2 million, $4.5 million and $10 million first
year
incremental sales.
DUN & BRADSTREET INTERNATIONAL
VICE PRESIDENT,
MARKET DEVELOPMENT &
EUROPEAN DIRECTOR OF CREDITSERVICES
(January 1981
to September 1983) for eight countries within Western
Europe
with responsibility for sales and marketing with total sales of $68
million.
Primary responsibility was to create the vision and business plans for
future
revenue growth in Europe.
Produced new productivity standards, sales measurements, and a
training
program for 200 sales associates and managers that resulted in a 25%
revenue
gain or $17 million.
Developed marketing and sales plans for the introduction of new
services
generated by a new European database.First year revenue gain was 28%.
DIRECTOR, U.S. INTERNATIONAL AND NEWPRODUCT MANAGER (September 1979
to
December 1980
) of newly developed services and the marketing and sales
plans
for all international services to U.S. customers with total budget
responsibility of $10 million.
Improved the speed of service, promotional programs, and sales
training
programs, resulting in a 26% sales increase.
ZONE MANAGER
-SOUTHEAST (August 1974 to August 1979) of seven districts
with
seventy managers and sales associates with responsibilities of $30
million.
Upgraded management team and increased sales from 15% to 17% each year
from
1975 to 1980; finished first in the National Sales Contest two years
in a row,
placed second the other three years; awarded "Best in the Nation" in
1978 and
1979 for Status and Update Systems Sales.
DISTRICT MANAGER
(October 1969 to July 1974) of three area offices,
directing
staff of 120 associates with general management responsibility for
marketing,
credit and receivable management sales with revenues of $10 million.
Responsible for implementing D&B's first advanced office reporting
system.
This system changed the way D&B gathered, stored, and disseminated
information.
Motivated management and sales staff to achieve sales gains of 16-18%
per
year.
SALES REPRESENTATIVE
(October 1966 to September 1969) of new customer
acquisitions, servicing and renewing 150 customers and was selected to
be a
candidate in the Advanced Management Candidate Program.
Won National New Business Contest in 1967.Over 100 sales associates
competed.
EDUCATION
Providence College,
A.B. Economics, 1965
N.A.C.M
. Graduate School of Credit and Finance, Dartmouth College,
Executive
Award, 1977
Graduate Sales Management Program,
Columbia University, 1986
Graduate Product Marketing Program University of Pennsylvania,
1989
Strategic Marketing,
New York University, 1996, 1997
Negotiation Strategy, Harvard University, 1996, 1997
COMMUNITY SERVICE - Board Member YMCA, Madison, New Jersey
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