High School Medical

Confidential User

Email: ********@*********.***

Address:

City: Saint Helens

State: OR

Zip: 97051

Country: USA

Phone: 503-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and motivating leader with proven ability to effectively manage both personnel and projects. Self-starter and strong independent worker. Excel at analyzing policies and procedures and alternate ways to generate new ideas to improve patient care efficiency. Highly adaptable to ever changing circumstances. Key member in any team developing and executing strategic plans.

Educational Background:

High School Dipolma from VA Federal Accreditation, Portland OR 1/2001 to 10/2010 (Veterans Law)

High School Dipolma from Academy of Health Science, Portland OR 1/2001 to 12/2012

High School Dipolma from High School, Portland OR 1/2001 to 12/2012

High School Dipolma from Academy of Health & Science, Portland OR 1/2001 to 12/2012

Job History / Details:

Summary

Energetic and motivating leader with proven ability to effectively manage both personnel and projects. Self-starter and strong independent worker. Excel at analyzing policies and procedures and alternate ways to generate new ideas to improve patient care efficiency. Highly adaptable to ever changing circumstances. Key member in any team developing and executing strategic plans.

Accomplishments

Accreditation as the Columbia County Veteran Service Officer after 24 months of employment.Coordinated all department functions for team of 12 employees including a Volunteer staff. Our office was one of the first in the United States to implement a Volunteer force that would allow the Service Officer to delegate daily activities to the Volunteer staff members allowing the Service Officer to focus on filing claims as well as direct one on one interviews, we received Federal funding for this program.

Experience

December 2011 to Current

Department of Veterans Affairs Portland, Oregon

Medical Ward Secretary

While working at the VA as a MSA I try to provide a positive work environment to Staff as well as Patients and their families, I'm responsible for maintaining the Patients medical chart that is kept at the Nurses Station by reviewing the documents inside to ensure that the Patient has the required documents such as Advanced Directive Screen, Advanced Directive, Power of Attorney or any required Consent Forms as well as communicating with medical staff, ensuring that patients get to scheduled appointments on time, process STAT and ASAP orders, radiology orders, 24hr or 30 day DNR's, contacting the PICC Team or Patient Support when needed, requesting blood product when asked to by the nurse on duty, processing paperwork that arrives with the patient, answering phones, completing travel requests, discharging patients, maintaining office equipment, initiating a Rapid Response or Code 99 when directed to by staff as well as Patient Safety by listening to the overhead paging system for hospital wide alerts. Maintained the front desk and reception area in a neat and organized fashion.Made copies, sent faxes and handled all incoming and outgoing correspondence.Greeting visitors and responding to telephone and in-person requests for information.

July 2006 to December 2011

Columbia County/ Community Action Team St. Helens, OR

Columbia County Veterans Service Officer

As the Columbia County Veteran's Service Officer, I was responsible for new intake Appointments as well as continued counseling on developed claims; in doing so I researched the Veterans specific Military History as well as their extensive Medical records using a wide variety of data bases available to me.

These include National Personnel Records Center, Department of Veterans Affairs and various medical institutes.

I looked at the Veterans history of unit assignment, combat history and medical records, as well as awards and decorations to determine the most appropriate benefits that we could apply for, while making suggestions to the Veteran as to evidence that may be needed in support of these claims but may not have been contained within their specific Military records.

The most common areas that I assisted Veterans are the following: Veterans benefits counseling, assisting Veterans, widows and dependents with filing claims for service connected injuries and illnesses received while on Active Duty. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Designed electronic file systems and maintained electronic and paper files.Handled all media and public relations inquiries.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Maintained and reserved the executive conference room calendar.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.Managed daily office operations and maintenance of equipment.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

June 2001 to July 2006

Department Of Veterans Affairs Portland, OR

Patient Service Assistant GS7

As the Patient Service Assistant at the North Coast Primary Care Clinic I was expected to work independently while providing medical and administrative support as needed.

As the Patient Service assistant I was required to remain current on all BLS and attend other mandated educational programs.as well as act independently to resolve patient needs, complaints and inquires investigate patient care administrative issues and concerns in a timely manner while recognizing emergent and non-emergent situations.

Manage patient consults using my own judgment assigning priority for need of care per policy and guidelines.

Conduct patient orientation and process new patients into the VA for health care as well as working as a liaison between all health care members, patients and outside agencies as appropriate.

Assist in investigating problems and situations that require special actions such as controlled correspondence, patient complaints, and findings as appropriate to a higher level of staff.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Maintained and reserved the executive conference room calendar.Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.

Education

2010 Federal Accreditation Portland, Or

Veterans Law

License to Authorizing the carrier to present claims before the Department of Veterans Affairs.

1998 Academy of Health Science Ft. Sam Houston, Tx

Certificate Ear Nose & Throat

1988 High School St. Helens, Or

GED General Education

1988 Academy of Health & Science Ft. Sam Houston, Tx

Certificate Medical

Military Experience

to

US ARMY, FTCKY,

MEDIC

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