Confidential User
Email: ********@********-*****.***
Address:
City: Palmer
State: AK
Zip: 99645
Country: USA
Phone: 907-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated employee who is a detail-oriented self-starter and congenial salesperson & Manager. Background in inside & outside sales and Corporate management. Highly organized General Manager with 10 years of inside and outside sales. Innovative and attentive to details with outstanding follow-through. Have Outside Sales Representative skills in building relationships and negotiating and closing sales. Looking for position in a multi-million dollar revenue company. While also being a Versatile Manager trained in outside sales and maintenance operations management who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of General Management and an unsurpassed worth ethic. I am a Results-focused management professional offering 15 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Educational Background:
High School Dipolma from Lassen Community College, Susanville CA 1/2001 to 8/1993 (General Education)
High School Dipolma from Montana State University, Susanville CA 1/2001 to 12/2012
Job History / Details:
Summary
Dedicated employee who is a detail-oriented self-starter and congenial salesperson & Manager. Background in inside & outside sales and Corporate management.
Highly organized General Manager with 10 years of inside and outside sales. Innovative and attentive to details with outstanding follow-through.
Have Outside Sales Representative skills in building relationships and negotiating and closing sales. Looking for position in a multi-million dollar revenue company.
While also being a Versatile Manager trained in outside sales and maintenance operations management who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of General Management and an unsurpassed worth ethic.
I am a Results-focused management professional offering 15 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Highlights
Operations management
Change management
Compensation/benefits administration
Policy/program development
Cross-functional team management
Cross-functional team management
Staff training
Skilled negotiator
Calm under pressure
Complex problem solving
Compelling leadership skills
Exceptional multi-tasker
Social media savvy
Complex project negotiations
Strategic planning
Negotiations expert
Analytical
Multi-site operations
Multi-unit operations management
Contract management
Microsoft Office Suite expert
Advertising background
Client relationships
Quantifiable revenue increases
National account management
Established track record of exceptional sales results
Computer-savvy
Accomplishments
Developed highly effective sales training strategies as Sales Manager of a 10-person team.
Trained and mentored over 10 maintenance workers, general laborers and apprentices.
Identified and acquired 100's of high-value new clients for the company.
Boosted customer satisfaction ratings by 60 percentage in under 7 months.
Cut company operating budget by $80,000.00 through cutting hard costs of employees and negotiating reduced costs in sub contractors contracts, resulting in lower monthly overhead costs of payroll, company workmen's comp, insurance etc.
Grew revenue by $750,000. in the first year by spearheading development of sub contracted maintenance contracts. Reducing the monthly debt of payments on equipment not being used and only paying out cost to subs when work was billable. Also developing a nitch market for maintenance needs amongst commercial property owners for a one stop shop to increase their customer satisfaction of a multi level maintenance company. .
Professional Experience
September 2009 to Current
FM2 Inc Wasilla, Ak
General Manager
Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Manage staff, oversee payroll & accounting, preparing scheduling, and assign specific duties!
Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Develop and implement product marketing strategies including advertising campaigns and sales promotions.
Operate computers programmed with accounting software to record, store, and analyze information.
comply with federal, state, and company policies, procedures and regulations.
Prepare estimates for use in selecting vendors or subcontractors.
confer with engineers, architects, owners, contractors and subcontractors on changes and adjustment to cost estimations.
Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
Oversee government contracts as well as private sector contracts, negotiate and take actions to deal with the results of delays, bad weather, or emergencies at a construction site.
August 2003 to October 2008
United Country Stevenson Realty Cedarville, California
Realtor Associate
Counseled customers on market current status for residential and land markets.
Guided home buyers and sellers through the process of short sales.
Generated lists of properties that were compatible with buyers' needs and financial resources.
Maintained high referral rates and exceptional feedback from previous clients.
Created realtor and buyer incentives and strategies with agents, builders and buyers.
Developed close relationships with area realtors and promoted builders to boost referral network.
Organized charity and public events to bring awareness to the neighborhood, generating lead flow.
Wrote contract documents, purchase agreements and closing statements.
Verified that the legal formalities were completed prior to closing dates.
Communicated with owners regarding home and loan status.
Created and maintained a large client base by meeting needs and providing exceptional customer service.
Assisted clients with corporate relocation services.
Negotiated contracts and coordinate with lenders, attorneys and inspectors.
Advertised properties to the general public via networking, brochures, ads and multiple listing services to maximize exposure.
successfully in the top 20 sales agents in the nation for over 3 years in a row.
November 2002 to August 2003
United Country Stevenson Realty Cedarville, Ca
Office Manager
Issued commission paychecks to realtor's, and checks to vendors and suppliers on a bi-weekly basis.
Updated confidential employee banking information with accuracy and speed.
Maintained accounts receivable documentation electronically and on paper.
Processed bank reconciliations and financial reports to verify practice of proper due diligence.
Handled cash and deposits using the proper accounting procedures and documentation.
Processed payroll, electronic deposits and employee pay adjustments.
Processed journal entries, online transfers and payments.
Researched and resolved collections and billing disputes with tact and efficiency.
Conducted month-end balance sheet reviews and reconciled any variances.
Researched and resolved billing and invoice problems.
Created new processes and systems for increasing customer service satisfaction.
Developed highly empathetic client relationships.
Executed integrated advertising campaign across multiple media channels.
Executed accounts receivable reporting enhancements and reconciliation procedures.
Reviewed accountantÆs book entries to ensure accuracy of the G/L.Maintained confidential information, such as pay rates, bonus targets and pay grades.
Education
1994 Lassen Community College Susanville, Ca
General Education
3.5 GPA
Coursework in General Education in preparation for a university.
Montana State University Bozeman, Mt
Environmental Resource Science
3.25 GPA
Coursework in Environmental Resource management
Minor in business