Customer Service Executive Assistant

Angela Curts

Email: ********@*****-********.***

Address:

City: Richmond

State: IN

Zip: 47374

Country: USA

Phone: 765-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.

Educational Background:

High School Dipolma from International Business College, Indianapolis IN 1/2001 to 11/2001 (Travel & Hospitality)

Job History / Details:

Summary

Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs.

Highlights

Microsoft Office proficiency

Proper phone etiquette

Articulate and well-spoken

Meticulous attention to detail

Appointment setting

Scheduling

Time management

Flexible

Professional and mature

Works well under pressure

Customer service-oriented

Experience

Aug. 2009 to June 2012

Aspen Dental Warwick, RI

PATIENT SERVICE REPRESENTATIVE

Responsible for checking patients in and charging out, making appointments; calling insurances', answering multi-line phone, filing.

December 2008 to August 2009

Residence Inn by Marriott Dartmouth, MA

GUEST SERVICE AGENT

Responsible for making reservations, checking customers in/out, processing Market sales; answering guests' questions.

Aug.

2003 to Aug. 2008

AAA Hoosier Motor Club Richmond, IN

AUTO TRAVEL COORDINATOR

Responsible for daily auditing & inventory/stock control.

Made daily calls to maintain AAA membership & training of the new employees.

February 2002 to August 2003

AAA Hoosier Motor Club Richmond, IN

AUTO TRAVEL COUNSELOR

Responsible for promoting, selling & processing memberships.

Answered members' questions.

Processed daily transactions.

Met appropriate goals & quotes established by AAA.

March 2001 to June 2001

Lee's Inn & Suites Richmond, IN

Externship

Gained valuable communication & customer service experience while working the Front Desk.

Also, answered phones, made reservations & checked customers in/out.

As Breakfast Attendant; had to arrive at 4 am to prepare hot foods, verified kitchen was stocked & assisted customers as needed.

1996 to 2000

Carol's Loving Child Care Richmond, IN

DAY CARE ASSISTANT

Taught, cared for and played with preschoolers at family run day care center.

Education

2001 International Business College Indianapolis, IN

Associates Degree Travel & Hospitality

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