Angela Bradshaw

Email: abpyp9@r.postjobfree.com

Address:

City: Ringgold

State: GA

Zip: 30736

Country: USA

Phone: 423-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: To secure a challenging position that allows me to contribute my office support, customer service and accounting related skills. Qualifications: Ledger Maintenance, Account Reconciliation, Account Analysis, Accounting Transaction Processing, Disbursing, Payment Processing, Check Preparation, Customer Service, Problem Solution, Payment Records Maintenance; prepared routine entries and posted financial transactions; prepared financial statements. Advanced computer knowledge being proficient in Microsoft Word, Excel, Lotus, WordPerfect, Access, Peachtree; organized and efficient, project coordination with excellent organizational, written and oral communication and interpersonal skills.

Educational Background:

High School Dipolma from Northwestern Technical College, Rock Spring GA 1/2001 to 12/2012 (Accounting (still pursuing))

Job History / Details:

Executive Profile

Objective: To secure a challenging position that allows me to contribute my office support, customer service and accounting related skills.

Qualifications:

Ledger Maintenance, Account Reconciliation, Account Analysis, Accounting Transaction Processing, Disbursing, Payment Processing, Check Preparation, Customer Service, Problem Solution, Payment Records Maintenance; prepared routine entries and posted financial transactions; prepared financial statements. Advanced computer knowledge being proficient in Microsoft Word, Excel, Lotus, WordPerfect, Access, Peachtree; organized and efficient, project coordination with excellent organizational, written and oral communication and interpersonal skills.

Skill Highlights

Great Plains knowledge

Accounts receivable professional

Fiscal budgeting knowledge

Accounting operations professional

Peachtree proficiency

General ledger accounting aptitude

Complex problem solving

Expert in customer relations

Proficient in SAP

QuickBooks expert

Advanced clerical knowledge

Administrative support specialist

Microsoft Office proficiency

Meticulous attention to detail

Results-oriented

Time management

Professional and mature

Advanced MS Office Suite knowledge

AR/AP

AS/400

Proficient in 10-key

Spreadsheet management

Microsoft Excel advanced proficiency

Critical thinker

Core Accomplishments

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions.

Researched and resolved billing problems that had been previously missed.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Database Maintenance

Assisted in the managing of the company database and verified, edited and modified members' information.

Professional Experience

August 2012 to Current

Express Personnel Employment Chattanooga, TN

Accounts Receivables/Collections

Accounts receivable and accounts payable; Responsible for daily operational activities, collection and application of payments.

Posted payments

Renegotiated payment terms with dozens of suppliers.

Researched and resolved billing and invoice problems.

Verified details of transactions, including funds received and total account balances.

12/4/2012 12:00:00 AM

May 2012 to August 2012

Jason Taylor Construction Ringgold, GA

Assistant

Answer phones, payroll, invoices, emailing quotes, multitasking, measurements, and some labor assistance on vinyl siding, roofing, framing.

May 2010 to May 2012

Electric Power Board Chattanooga, TN

Customer Service Representative/Cashier

Posted payments to accounts input detailed customer information for services to be connected/disconnect

Entered detailed billing account information, set up extensions for payments, balanced money drawer daily, handled/balanced large bank deposits/change orders

Input detailed work orders for electric and fiber

Resolved customer issues and disputes; deposits, fees, electric and fiber service installations and changes, billing options, change of address records and referrals for utility bill assistance, information on energy saving tips and products, and community programs

Created new processes and systems for increasing customer service satisfaction.

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.

Worked as a team member performing cashier duties, product assistance and cleaning.

Worked under strict deadlines and responded to service requests and emergency call-outs.

Compiled weekly monetary reports and records managers.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Maintained adequate cash supply in cash drawers in multiple checkout stations.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

February 2005 to November 2011

Chattanooga Auction House Chattanooga, TN

Credit Clerk

Greet customers; collect registration fees and registering customers to bid in auction.

Maintained status of funds and handled customer inquiries researched problems and developed solutions.

Entering specific data onto each customer invoice and completing sale by adding buyer's premium and sales tax to all invoices.

Running financial credit report and totaling monies for each sale.

Prevented store losses using awareness, attention to detail and integrity.

Created new processes and systems for increasing customer service satisfaction.

Worked as a team member performing cashier duties, product assistance and cleaning.

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.

Expressed appreciation and invited customers to return to the store.

Managed quality communication, customer support and product representation for each client.

September 2009 to April 2010

Olsten/GE Chattanooga, TN

Accounts Receivable/Charge Entry

Posted payments to accounts, entered detailed billing account information into IDX Term database.

Responsible for posting line items, payments and adjustments to patient accounts quickly and accurately with knowledge of insurance companies and contract payers, being able to recognize and understand an EOB form.

Receives and reviews charge documents from the clinic.

Ensures charge information provided is correct and accurate.

Balances Charge Summary to tickets keyed before updating charges.

Responsible for adding insurance information to an invoice when provided from correspondence received from a patient.

March 2009 to September 2009

The Money Tree of GA Fort Oglethorpe, GA

Customer Service Representative/Loan Processor

Assist Branch Manager in office growth through maintenance and development of existing and new customer base.

Interviewed loan applicants in order to obtain personal and financial data and to assist in completing applications in timely manner.

Contact credit bureaus, employers, and other sources in order to check applicants' credit and personal references.

Submit loan applications with recommendation for loan approval.

Prepare and type loan applications, closing documents, collateral documents, forms, and checks using Citrix computer system.

Sell from available items offered by Home Furniture Mart, Inc.

Verify and examine information and accuracy of loan application and closing documents.

Assemble and compile loan documents for closings, such as loan contracts, insurance forms, and collateral forms.

Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications and solicitation.

File and maintain loan records.

Accept payment on accounts, contact potential delinquent cust.

February 2006 to October 2008

University of Tennessee Chattanooga, TN

Administrative Support Specialist/Sr. Budget Cle

Maintained accounting ledgers and performed account reconciliation; Maintained status of funds.

Performed account analysis and account research; processed accounting transactions.

Handled customer inquiries, researched problems and developed solutions.

Applied company internal controls requirements in performing accounting processes and procedures.

Provide fiscal support, posting and tracking all financial documents for accounts totaling approximately $945,000.

Responsibility for processing procurement card statements and insuring compliance with university requirements regarding purchases, monthly travel reimbursements, posting of invoices, entering all financial data to appropriate spreadsheets for balancing with monthly ledgers, and maintenance of all inventories.

Make recommendations on transfers by voucher when appropriate to correct grant accounts; responsible for cash reimbursements and payroll entries and support efforts of the Director in the areas of fiscal management.

November 2004 to October 2005

National Seating & Mobility Chattanooga, TN

Administrative Specialist/Cash Applications

Responsible for all data entry, processing/ posting all correspondence documents to correct accounts, in a timely manner, received from nationwide company composed of 66 branches as well as correspondence from patients; processed and posted all credit card transactions from all branches via internet

Responsible to disbursing all monies received to correct department/account, whether it be via electronic funds, cash or credit cards.

December 2003 to November 2004

Medical Management Professionals Chattanooga, TN

Billing Associate

Data entry, billed patients and physicians using correct form and billing procedures; Made arrangements for payment from patients and insurance companies; also, verified insurance information with insurance companies to retrieve correct payments.

Helped maintained accurate A/P and A/R; Also responsible for providing accurate charges to patient accounts with correct billing procedure codes to ensure accurate payment without delay.

May 2000 to August 2003

Fantastic Smiles Chattanooga, TN

Administrative Assistant II

Data entry, payroll; Input patient and insurance information to process insurance claims both electronically and via mail; Processed and reconciled monthly statements on all accounts; provided support to senior accountant by posting, tracking and maintaining all financial/fiscal documents; responsible for duplication of x-rays, filing charts and insurance claims, scheduling appointments, discussing and collecting payments from patients and insurance companies; making deposits; dictation.

November 1993 to May 2000

Action Video Various Locations, GA/TN

Manager

Responsible for accounts receivable and payable, running financial reports, responsible for entering detailed data pertaining to inventory and customers and verifying customer information, making deposits, taking legal action against customers, scheduling of all employees, and new employee trainer; Also responsible for auditing inventory of entire store.

Education

Northwestern Technical College Rock Spring, GA

Accounting

Minor in Business Administration

HS Diploma

Professional Training & Development

Related Coursework

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