Management Manager
Resume:
Title:ANALYSIS PROJECT, CATHOLIC HEALTHCARE WEST
*********@****.***.***
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NAME: MICHELLE CHAUDRY
ADDRESS:
CITY: Newark
STATE/PROVINCE: CA
ZIP/POSTAL CODE: 94560-2048
COUNTRY: USA
EMAIL: *********@****.***.***
PHONE: 708-***-****
CANDIDATE ID: N/A
CITIZENSHIP: US
Citizen
EDUCATION: Not Entered
EXPERIENCE: Not Entered
WILL RELOCATE: Not Entered
RELOCATION INFO: Not Entered
JOB WANTED: Not Entered
HOMEPAGE:
COMMENTS:
HOTSKILLS:
ESUME
MICHELLE CHAUDRY
35637 Scarborough Drive
Newark, CA 94560-2048
EDUCATION
M.S
., Management Information Systems, estimated date 1999, Benedictine
University
: Lisle, IL
Managed Care Certificate, 1996, Health Administration Certificate,
1997, Professional Practice Management Certificate, estimated date
1999,
Benedictine University: Lisle, IL
B.S
., Health Information Management, 1985, Indiana University School
of Medicine
: Indianapolis, IN
PROFESSIONAL PROFILE
Diverse extensive experience in health administration including health
information management, physician practice, managed care, utilization
review, transcription, and tumor registry. Organizations were
predominately larger, more complex teaching and research facilities
including hospital, ambulatory care and home health care records.
Demonstrated abilities in good DRG optimization strategies for both
hospital and physician providers. Good computer skills and proficiency
in coordinating, prioritizing and implementing multiple projects
efficiently. Consistently met tight deadline schedules under daily
pressure situations. Responsible for end user group and project
management group for three clinical information system
implementations. (Softmed and SMS) Successfully prepared nine health
information management departments for accreditation surveys with
excellent accommodated results. High energy, aggressive, team oriented
employee who is driven by goals and concerned about managing and
growing people.
WORK HISTORY
INFORMATION SYSTEMS CONSULTANT
- GAP ANALYSIS TEAM MEMBER FOR YK2
ANALYSIS PROJECT, CATHOLIC HEALTHCARE WEST, Los Altos, CA
March 1999
- present. Rather then testing each instance of a vendor
application, the GAP process leverages the results from the seed test
of one instance of a particular vendor application and the variations
at each other facility that uses the same vendor.
COLUMBIA HCA - MICHAEL REESE HOSPITAL/MEDICAL CENTER, Chicago, IL
500 Bed teaching and research hospital with comprehensive ambulatory
care services, for profit organization,
1996 - present
Practice Manager/Reimbursement Manager
- Promotion, 1996 - present
(Managed the day to day operations of large complicated 32 physician,
nine-specialty group practice.
(Recruited new business sources, negotiated managed care ontracts and
new contracts with independent physician groups.
(Performed internal accounts receivable audits and physician
documentation and billing audits while capturing over $1,200,000 in
lost revenue.
(Created and conducted educational programs for large academic group
practice including residents while increasing physician billing an
estimated15% to 20% within 6 months.
(Managed accounts receivables and purchasing.Physician
Representative/Reimbursement Manager, 2/1996 - 6/1996
(Developed and implemented Medicare compliance plan for a large
academic teaching program and physician group practice.
(Developed both physician and nursing billing educational tools and
programs.
(Developed monthly newsletter concerning current Medicare and Medicaid
policy releases.
(Responsible for physician credentialing, evaluation of managed care
plans and contract negotiations.
RAVENSWOOD HOSPITAL/MEDICAL CENTERS, Chicago, IL
500 Bed teaching hospital with comprehensive ambulatory care services,
home health care, not for profit organization
1994-1995Director of Health
Information Management /Utilization Management
(Received the "Outstanding Management Contribution to Hospital Bonus
Award".
(Managed and delegated staff of 32 employees, 4 registered nurses and
7 physician advisors.
(Tracked expenditures for comparison with budgeted figures.
(Developed and implemented psychiatric Utilization Review program that
resulted in decreasing length of stay by three days.
(Retrieved $70,000 in revenue while conducting internal coding
optimization audits.
(Responsible for staff training, employee evaluations and employee
continuing education programs.
(Responsible for the digital dictation, bar coding end user system
selection, development and implementation. This process included
development of employee, nursing and physician training program.
(Instrumental in the development and implementation of an integrated
electronic patient abstract available system-wide.
(Identified and corrected the operational problems undermining
efficiency.
(Designed and managed a hospital-wide utilization review plan
including the assessment of acute care patients for cost-effective,
high quality care, nutrition, psycho-social, and health education.
(Managed patient care and reviewed documentation to determine accuracy
and compliance with Illinois State regulatory guide lines.
(Chartered both Health Information and Utilization Management
committees.
BELMONT COMMUNITY HOSPITAL
- Hospital Closed, Chicago, IL
150 Bed hospital, not for profit organization,
1993-1994Director of Health Information Management
(A part of transition team for hospital closure. After closure
responsible for placement of patient financial and health information
records into permanent storage.
METHODIST HOSPITALS OF INDIANA - Position eliminated with multi-campus
merger, Merrillville, IN
350 Bed teaching hospital with comprehensive ambulatory care services,
not for profit
1989-1990Director of Health Information Management - Southlake Campus
(Leadership position responsible for the day to day operations of
department including transcription and tumor registry.
(Implemented quality of care indicator system for medical staff
quality assurance compliance.
PROFESSIONAL MEDICAL RECORDS SERVICES AND INDEPENDENT CONTRACTOR,
Chicago, IL
Health Information Management Consultant, 1988 - present
(Provided interim management, coding and Diagnostic Related Grouping
billing audits, release of information backlogs, data abstract and
qualitative analysis, and old account receivable cleanups.
(Court liaison and patient representative for subpoena requests for
Belmont Community Hospital.
(Conducted in-service and educational programs for physicians,
residents and nursing staff regarding billing and documentation
requirements. List of facilities and references available upon
request.
MARY THOMPSON HOSPITAL
- Hospital Closed, Chicago, IL
150 Bed hospital, not for profit organization,
1986 - 1988
Director of Health
Information Management/Utilization Management -
Promotion, 1986
-1988
(Total management responsibilities for Utilization Management program
including 3 Utilization Review nurses and 4 physician advisors.
Director of Health Information Management, 1986 - 1986
(Reorganized existing file structure and methods increasing record
availability from 94 % to 98%.
(Decreased Public Aid denials by thirty percent within 3month period.
(Decreased PRO denial rate from 60% to 10% within 3 month period while
increasing account receivables by $500,000 and Diagnostic Related
Groupings weights by $150,000.
COOK COUNTY HOSPITAL/MEDICAL CENTERS, Chicago, IL
950 Bed teaching hospital with comprehensive ambulatory care services,
not for profit organization,
1984
- 1986
Unit Manager
- Cook County Hospital - Promotion, 1985 -1986
(Manager of evening and midnight shifts for over 170 employees.
(Immediate supervisor for system-wide microfilming project, filing,
chart retrieval, and ambulatory clinic preparation.
(Lead team member for department relocation to new building.
(Increased employee productivity by 20% without employee overtime
while decreasing employee absenteeism rate by 15%.
COOK COUNTY HOSPITAL/CERMAK HEALTH SERVICES CORRECTIONAL FACILITY,
Chicago, IL
Health care facility for Department of Cook County Corrections
Director of Medical Records, 8/1984 - 3/1985
(Responsible for day to day operations of 6 ambulatory care sites for
Cook County Correctional Health Care System.
(Converted entire medical record system from alphanumeric to terminal
digit filing system.
PROFESSIONAL ASSOCIATIONS
American Health Information Management Association - AHIMA
Medical Group Management Association - MGMA
Chicago and Vicinity Health Information Management - CVHIM
Illinois Health Information Management Association - IHIMA
National Association of Female Executives - NAFE
TECHNOLOGY SKILLS
Borlands Delphi, Windows 95, DOS 6.20, Microsoft Power Point,
Microsoft Project, Microsoft Photo Editor, Unix Based Application
User, IBM AS/ 400 Application User, Microsoft Works, Microsoft Excel,
Several graphics software packages. Classes already taken include:
Systems Analysis/Design, Information Management in Health care,
Network Planning, Advanced Information Management in Health care,
Foundations of Information Technology, Computer
Organization/Architecture, Database Management Systems, Strategic
Information Technology Management, Client Server Development, Project
Management, & Enterprise Wide Information Systems
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