Customer Service Representative

Quintella Mcduffy

Email: ********@*****-*******.***

Address:

City: Marrero

State: LA

Zip: 70072

Country: USA

Phone: 504-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from Fredrick Douglas, Gretna LA 1/2001 to 9/2007 (General Studies)

Job History / Details:

Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with 5 years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths

Active listening skills

Sharp problem solver

Large cash/check deposits expert

Telephone inquiries specialist

Customer service expert

Adaptive team player

Strong organizational skills

Accomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience

July 2009 to Current

Labories supermarket Marrero, Louisiana

Head Cashier/Customer service rep.

Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Processed and issued money orders for customers.

February 2007 to April 2009

Family Dollar Marrero, Louisiana

Assistant Manager

Trained new employees, in charge of handling the store when manager was out. Counting money, balancing tills and deposit at the end of the night. Making sure shelves are stocked and all employees are following the rules of the facility. Opening and closing store.

February 2005 to January 2007

Burger king Marrero, Louisiana

Cashier

Running the cash register in drive thru. Taking customers orders. Making sure customer orders are pushed out in a timely manner. Making sure the customer is satisfied with their order.

Educational Background

2007 Fredrick Douglas Gretna, Louisiana

GED General Studies

References

References available upon request.

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