High School Customer Service

Cynthia Jex

Email: ********@*****-*******.***

Address:

City: Freeport

State: NY

Zip: 11520

Country: USA

Phone: 516-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To apply my knowledge and experience to an enviroment that is both challenging and rewarding.

Educational Background:

High School Dipolma from Penn Foster High School, Scranton PA 1/2001 to 12/2007 (basic ed)

Job History / Details:

Objective

To apply my knowledge and experience to an environment that is both challenging and rewarding.

Professional Experience

August 2009 to March 2012

MetroDent Lynbrook, NY

Claims Processor/Customer Service Representative

Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.

Process supplemental benefit claims.

Reimburse members for procedures not covered by their primary insurance plan.

Organized filling and scanning of HIPPA related documents

Assist members with medical reimbursement issues.

11/2008 to 07/2009

Carter's Clothing Westbury, NY

Sales Associate

Responsible for performing a variety of sales function.

Arrange, organize and display merchandise.

Process sale transactions, returns and ensure that all documentation is accurate.

Serve customers in a professional and timely matter.

July 2006 to September 2007

Treiber Insurance Group Uniondale, NY

Administrative Assistant

Keep track of inventory

Responsible for daily facsimile correspondence

Documentation security and back up

Answer customer inquiries in a high call volume environment

Maintained proper up keep of the office ensuring a clean and safe environment for all employees and customers

Assist managers.

Skill Highlights

Excellent organizational and communication skills

Internet Research

MS Outlook, PowerPoint, Word, Excel

Telephone Skills

Filing

Administrative support

Meets/exceeds goals

Insurance processing

Medical terminology

Data Entry

Education

2007 Penn Foster High School Scranton, Pennslyvannia

High School Diploma

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