Tanisha Alford
Email: ********@*********.***
Address:
City: Omaha
State: NE
Zip: 68110
Country: USA
Phone: 402-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I have over 10 years in being a Customer Service Representative. I enjoyed Direct & Indirect contact with the customer. I am a people person & enjoy helping others.
Educational Background:
High School Dipolma from T.A.C BUILDING, Omaha NE 1/2001 to 1/1999 (HIGH SCHOOL)
Job History / Details:
Career Focus
I have over 10 years in being a Customer service representative. I enjoyed direct & indirect contact with the customer. I am a people person & enjoy helping others.
Core Qualifications
Energetic and organized
Self-starter with professional manner
Excellent communication skills
10-key proficient
Accomplishments
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Employment Summary
July 2008 to Current
Body of Christ Mission OMAHA, NE
Community Service (Food server, Greeter, Praise singer, Prayer)
April 2007 to October 2007
J-N-J Grocery Omaha, Ne
Cashier
May 2004 to January 2007
CONVERGYS OMAHA, NEBRASKA
INBOUND CUSTOMER SERVICE
July 2000 to December 2003
APAC OMAHA, NEBRASKA
INBOUND CUSTOMER SERVICE
Education
1999 T.A.C BUILDING OMAHA, NEBRASKA
G.E.D. HIGH SCHOOL
Keywords
Inventory, office supplies, type 30WPM, reception, client relations, front desk, assistance, Microsoft Office, data entry.