High School Manager

Stephanie Bailey

Email: ********@********.***

Address:

City: Palm Coast

State: FL

Zip: 32137

Country: USA

Phone: 407-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced client focused professional with strong leadership and relationship-building skills.

Educational Background:

High School Dipolma from Kalplan University, Orlando FL 1/2001 to 3/2012 (Psychology)

High School Dipolma from Virginia Weselyan College, Orlando FL 1/2001 to 12/2012

High School Dipolma from Coastal Carolina Community College, Orlando FL 1/2001 to 12/2012

Job History / Details:

Career Overview

Client-focused professional particularly talented in the areas of client relationship management. Well-organized and dependable with excellent leadership skills.

Areas of Expertise

Results-oriented

Client-focused

Able to work independently and as a member of a team

Excellent relationship building skills

Interpersonal, oral, and written communication skills

Small business development

Client account management

Customer-oriented

Dependable

Computer proficient

Professional Experience

November 2009 to July 2012

Kaplan University Orlando, Florida

Admissions Advisor

Interviewed clients individually, assessing their situations, capabilities, and problems, to determine what program is required, at the University to meet their goals. Located barriers and helped to develop strategies for overcoming them through a specific degree program. Conferred with clients to discuss their options and goals. Collected information about clients through interviews, observation, and tests.

Maintained additional caseload each month of active clients/students, encouraging them to overcome obstacles to help change their thought process in a positive manner.

Kept information confidential while ethical considerations, policies and procedures were upheld. Acted as a role model in maintaining a positive attitude in problem-solving and coping with the disabilities associated with potential students. Adhered to productivity and quality matrix standards. Helped clients identify their feelings and behaviors to open up avenue of communication.

Attended meetings, trainings,and conferences as required for professional development. Effectively managed work in a diverse work environment serving a multi-cultural community, worked collaboratively with all university departments. Maintained records relating to clients' files in accordance with federal and state requirements, and professional code of conduct.

August 2005 to July 2009

SunTrust Bank Norfolk, Virginia

Banking Associate

Supported Retail Branches in Hampton Roads Retail Administration Corporate office. Supported three Area Retail Managers, assisting 36 banking branches, worked with all levels of management. Provided information, resolved banking issues, processed transactions within operational guidelines.

June 2001 to September 2005

Este Lauder Chesapeake/Norfolk/Virginia Beach, Virginia

Beauty Advisor

Counter Manager, Beauty Advisor and Make-Up Artist for Este Lauder, Prescriptives and Shiseido, providing customer focused service, while maintaining sales goals on a daily basis. Recruited New Customers by engaging in on -the -spot makeovers to store customers, and marketing outside of the store. Demonstrated products, and explained in detail the product I used on customers during consultations. Used client registry to stay in touch with customers, inviting them to upcoming product marketing events.

January 1999 to June 2005

Bailey Boards, Ltd Virginia Beach, Virginia

President/CEO

Advertising and Marketing Executive, promoting local businesses. Independently prospecting and obtaining advertising contracts, while keeping ongoing customer relations within several markets that include Hampton Roads, Washington DC Metropolitan area, Maryland and North Carolina.

Education and Training

2012 Kaplan University Orlando, Florida

Master of Arts Psychology

2005 Virginia Wesleyan College Norfolk, Virginia

Bachelor of Arts Psychology

1998 Coastal Carolina Community College Jacksonville, North Crolina

Associate of Arts Business Administration

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