Customer Service High School

Richard Morgan

Email: ********@***************.***

Address:

City: Jacksonville

State: FL

Zip: 32258

Country: USA

Phone: 904-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Manager offering a 25 year background in sales and customer service, as well as in-depth understandings of the sales cycle process.

Educational Background:

High School Dipolma from N B Forrest High School, Jacksonville FL 1/2001 to 6/1975 (General)

Job History / Details:

Professional Summary

Manager offering a 25 year background in sales and customer service, as well as in-depth understandings of the sales cycle process.

Core Qualifications

Strong work ethic

Cheerful and energetic

Strong organizational skills

Flexible work schedule

Dependable and reliable

Adaptive team player

Safety-oriented

Exceptional problem solver

Customer service-oriented

Strong attention to detail

Deadline-oriented

Blueprint reading and interpretation

Good mechanical aptitude

Proficiency with mechanical and electric tools

Experience

February 2010 to November 2012

Jacksonville Greyhound Racing, Inc. Orange Park, Florida

Assistant Vault Manager

Maintained poker room vault balance including poker chips, money, promotional checks, IOUs and cross cashing between facilities. Made promotional and house rake bank deposits daily. Calculated promotional jackpots and issued postings daily. Issued promotional payouts daily. Playing card inventory and replacement. Managed cashiers including balancing of cashier and chip runner's satellite banks.

June 1988 to July 2009

Morgan Communications, Inc. Jacksonville, Florida

President

Installed, maintained and repaired Nortel and Avaya phone systems, including pulling voice, data wire and device termination and mounting. Reviewed project drawings to perform installation activities according to specifications. Recruited, hired and trained new employees for company. Managed business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies. Planned work and determined appropriate tools and equipment. Maintained effective accounts receivable and cash flow. Attended trade shows and sales conferences. Emphasized product features based on analysis of customers' needs. Answered customers' questions regarding products, prices and availability. Maintained friendly and professional customer interactions. Responded to all customer inquiries in a timely manner.

Education

1975 N B Forrest High School Jacksonville, Florida

High School Diploma

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