Project Manager Customer Service
Resume:
Janice Bushi
Email: *********@********.***
Address: ***** ******** **.
City: Northville
State: MI
Zip: 48168
Country: USA
Phone: 440-***-****
Skill Level: Management
Salary Range: $80,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
JANICE L. BUSHI
50256 Cressnut Ct. 440-***-**** Home
Northville, MI 48168 *********@********.***
CAREER SUMMARY
Strong business management experience; Materials Management, Office Manager, Project Manager. Background in various general accounting functions. Computer literate in Microsoft Word, Excel, Lotus 1-2-3, Pagemaker. Reduced outstanding collections by approximately 75%.
* Realized a 50% savings by implementing cost study results
* Identified problems and solutions in a timely manner
* Worked across functional lines to achieve results
* Demonstrated ability to lead a team to success
EXPERIENCE
Project Manager, Cleveland, OH 2012
* Managed home repairs for a private family; new roof, chimney rebuilds, waterproofing,
sewer pipe repairs, painting, and plaster repairs
Various School Districts 2000 - 2011
Substitute Teacher Grades 4-12; Mathematics
Dental Office, Brunswick, OH 1997-2001
Office Manager - Part Time
* Performed various general accounting functions
* Maintained image of practice using good customer service, public relations criteria
* Reduced outstanding collections by approximately 75 percent, accounts receivable
* Scheduled patients to maintain a viable practice
* Assisted in formulating and implementing office policies, procedures and operating efficiencies
Volunteer Activities, Cleveland, OH 1994-present
* Nursing Homes (1994-present)
* Hospitals (2002-present)
Navistar International Transportation Corp., Springfield, OH 1987-1993
Production Scheduling Supervisor
* Supervised seven union employees
* Managed the timely and accurate scheduling of the welding department
* Maintained record accuracy, eliminating additional costs
* Introduced and used "Dispatch List" prior to MRP implementation, reducing Day 0 parts by 25%,
Day 1 parts by 10%
* Improved efficiency of scheduling and warehouse ordering process by 10%
Transportation Supervisor
* Supervised six union employees
* Received and directed inbound freight and billed outbound freight maintaining a continuous flow
* Provided trailer availability and coordinated trailer repairs to insure delivery of parts on time
* Improved communication with outside vendor, Assembly Plant, transportation company
JANICE L. BUSHI - Page 2
EXPERIENCE: - continued
Material Scheduling Supervisor
* Managed the scheduling and expediting of all purchased parts and raw materials (steel)
* Initiated Just-in-Time shipments, reducing in house inventory from 5 to 2 days
* Maintained targeted inventory levels - $3 million
* Implemented a standard hardware program using the Kanban system, reduced costs by 10%
Production Scheduling Supervisor
* Scheduled Line I, Line II (bare-metal product) and component parts to be packed in bare-metal product going to the paint facility.
* Coordinated shipments from the Body Plant to the paint facility, off site warehouse and the Assembly Plant
* Coordinated product flow during transition from existing to new paint facility (12 miles apart)
* Saved the company $125,000.00 in yearly EPA fines
* Avoided lost production ($10,000.00/minute downtime)
* Avoided lost customer cost, valued at greater than the average cost of a truck cab ($125,000.00)
Shipping Supervisor
* Managed linesetting and shipping product from the Body Plant to the Assembly Plant
* Coordinated product shipments to and from an off site warehouse
* Planned ahead and implemented for future changes affecting the shipping area effectively
EDUCATION AND TRAINING
B.S. Industrial Administration, Kettering University (formerly General Motors Institute), Flint, MI
Certified in Production and Inventory Management (CPIM), APICS
Strategic Planning How to Handle Difficult People
Presenter (Regional APICS Meeting) How to Manage Multiple Projects
Effective Communication Solving Communication Problems Now
Dale Carnegie Course Conflict Management & Negotiation
Problem Solving & Decision Making Managing Employee Morale
Presentation Skills How to Deliver Bad News
Train-the-Trainer Facilitator (Plant Conference)
Labor Relations Tax Course
Power Lockout Hazardous Waste
Legal Aspects of Purchasing Ergonomics
COMPUTER SKILLS
Pagemaker, Lotus 1-2-3, SC3, SC4, Wordstar, Harvard Graphics, Word, Excel, Outlook, PowerPoint
AFFILIATIONS
Past member of the American Production and Inventory Control Society (APICS). Officer of the
Board, Springfield Chapter; Vice President of Communications, Vice President of Membership, Executive Vice
President, President (Gold Award), Chairman of the Board. Assistant Programs-Central, Cleveland Chapter.
Past member of the National Association of Purchasing Management (NAPM)
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