Training Manager

William England

Email: *********@********.***

Address: **** ******** **** *****

City: Las Cruces

State: NM

Zip: 88012

Country: USA

Phone: 505-***-****

Skill Level: Management

Salary Range: $130,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Resume William H. (Bill) England

*********@********.***

dba: 18223 Bill Black Rd., Athens, AL 35614

home: 2173 Virginia Pine Place, Las Cruces, NM 88012

cell 505-***-****, home 256-***-****

INTRODUCTION

Mr. England is a world-class senior analyst, as well as a wonderful person to work with in terms of people-skills and the creative approach and initiative to get projects done. He has developed an unusually-wide-ranging background, wearing a number of hats in a variety of areas-usually with management or project/program leader responsibilities.

EXPERIENCE SUMMARY

Training

Training management, specialist, instructional design, analysis, design, development, implementation, evaluation, qualification

Writer/Editor

Technical writing/editing, procedure development, documentation, training materials

Quality and Safety

Analysis and writing: Quality Assurance (QA), Performance Assurance (PA), Human Performance Improvement (PI), Corrective Action Programs (CAP), Causal Factor Analysis (CFA), Safety Basis (SB), Safety Assessment (SA), Hazard Analysis (HA), Readiness, Assessment (RA) [heretofore abbreviated QA/PA/HPI/CAP/CFA/SB/SA/HA/RA]

Software/IT, RMDC

Analysis and writing: Software Quality Assurance (SQA), Documentation, IT systems and architecture, Records Management, Document Control (RMDC), database design and management

Organizational Development (OD)/Talent/Human Resources

Programs: Management, Leadership, Organizational Analysis, Strategic Planning, Change Management, Process Improvement, Process/Operations Analysis Business Process Optimization Risk Analysis, Talent Management, Recruiting, Onboarding, Mentoring, Hi-Potential Programs, Promotion, Teaming.

CLEARANCES: DOE -Q- (renewable); Sigma Levels; previous DOD top-secret

EDUCATION, CERTIFICATIONS & AWARDS

BA, Major: Communication / Journalism

MA, Major: Communication / Organizational-Cultural Studies

PhD program, completing all-but-dissertation (ABD)

Major Field: Organizational Development/Psychology

Minor Field: Management / Human Resources

Organizational Development consultant/owner, National Performance Institute, 10 years

University professor and concentration head, curriculum advisor

Certified business proposal/RFP/RFQ developer

Certified Campbell technical writer/editor

Lead SME, Technical Writing Certification Program, Pantex

Certified management training consultant, Leadership Management Institute

BWXT Pantex Plant, Training Qualification: Classroom, OJT, Train-the-Trainer

Los Alamos National Laboratory, Training Qualification: Classroom, OJT, Train-the-Trainer

Society for Technical Communication (STC)

American Society of Safety Engineers (ASSE)

Associated Collegiate Press All-American editor award

Passed major DNFSB training assessments, received special commendations from DOE

Green Zia Award, nuclear facility environmental team

American Society for Training & Development Best in World training award, 2 years

EMPLOYMENT SUMMARY

TVA Brown`s Ferry Plant, 2012 (short-term contract)

Sonalysts, Inc., 2011-2012, contractor to Los Alamos National Laboratory, Sandia National Laboratories

Edgewater Tech Asso., contractor to Los Alamos National Laboratory, 2008-2011

BWXT Pantex Plant, 2006-2008

Raytheon TechReps/Sandia National Laboratories, 2006 (short-term contract)

Weirich Associates, Shaw Engineering, Los Alamos Safety & Environmental Associates, Los Alamos National Laboratory contracts, 1999-2006

Training Manager/Owner, National Performance Development Institute, 1983-1993

University professor and concentration head, curriculum advisor, 1983-1993

Manager/Owner/Sales Director for successful marketing/communication company

Manager, Director of University Public Information/Communications Office

Manager, Creative, and Business Development, for large technical marketing firm

Editor-in-Chief, Award-winning community newspaper

Creative Director, marketing firms, advertising agencies, including Radio Shack National Advertising

SPECIFIC EXPERIENCE BY POSITION

Dec. 2011 to Oct. 2012 (contract)

Sonalysts, Inc., contractor to Los Alamos National Laboratory, Sandia National Laboratories

Senior Mgr./Analyst: Team Lead, Writer/Editor, Business Development Lead, Proposal Coordinator

Contract role with premier Defense/Energy/Homeland Security contractor:

* Training-- Instructional Design Process (IDP) Instructional Systems Design (ISD) Systematic Approach to Training (SAT)

* Learning-- E-learning /web-based instruction Learning Management Systems (LMS) development animated training, video gaming interactive multimedia instruction multi-platform virtual reality simulation intelligent training and tutoring systems closed-loop adaptive training on-job just-in-time training and feedback Remote Training Development Working Group

* OD and QA/PA/HPI/CAP/CFA/SB/SA/HA/RA- Performance / process improvement organizational development process/operations analysis business process optimization risk analysis-developed proposals and programs

Further details available on each area

Oct. 2008 to Oct. 2011 (3 yrs.)

Edgewater Technical Asso., contractor to Los Alamos National Laboratory, Central Training Division

Senior Mgr./Analyst: Program Lead, Project Manager, Team Lead, Writer/Editor

Special contract team on three-year project for LANL CAP/QA finding to produce more than 1,400 nuclear personnel qualification standards-operations, maintenance, engineering, safety:

* Training-- Instructional Design Process (IDP) Instructional Systems Design (ISD) Systematic Approach to Training (SAT), Conduct of Operations

* Learning-- E-learning /web-based instruction Learning Management Systems (LMS) development, integration with Plateau LMS on-job, just-in-time training and feedback evaluations/testing learning databases

* OD and QA/PA/HPI/CAP/CFA/SB/SA/HA/RA-- organizational development performance / process improvement process/operations analysis business process optimization

* Program Manager for deliverables tracking, engineering qualification, and fundamentals training. Leadership, coaching, development, and motivation of staff. Project management

* Team Lead, planning and level-of-effort budgeting and staff allocation for FY2010 course development compliance

* Team Lead, assessment of Conduct of Training Manual compliance with SAT model, process analysis of SAT/Performance-Based Training

* Lead on program to create database of courses needed and manpower calculations for analysis, design, and development (created in both Vision and Excel softwares)

* Team Lead, Engineering Division Vital Safety Systems qualification and training programs

* Team Lead, Nuclear Environmental Sites (NES) nuclear personnel qualification standards--Cat II high-hazard waste dump excavation Team member, environmental/remediation/waste management nuclear qualification course development

Further details available on each area

Sept. 2006 to Oct. 2008 (2 yrs.)

B&W Pantex Plant, Technical Training Dept. / Environment, Safety & Health Division

Engineering Division, Weapons Software Training and Documentation Project (high-security)

Senior Mgr./Analyst: Program Lead, Project Manager, Team Lead, Writer/Editor

For department of 68 with more than 4,000 training classes and plans for 3,400 employees, special team on DNFSB corrective action/quality assessment findings on training IT:

* Training-- Instructional Design Process (IDP) Instructional Systems Design (ISD) Systematic Approach to Training (SAT) special consultant to department head on qualification standards and training development strategic planning implementation systems training management curriculum development

* SME/coordinator for rework of both classroom and OJT training SME for rework of Train-the-Trainer program job and task analysis training material development classroom / platform and on-the-job (OJT) training instruction

* Team leadership, training metrics project on assessing and improving course/trainer evaluation and improvement, trending of improvements

* Learning-- E-learning /web-based instruction Learning Management Systems development (LMS), integrate with Plateau LMS animated training, video gaming interactive multimedia

* Software/IT-- SQA subject matter expert for Engineering Division, Weapons Software Training and Documentation Project (high-safety weapons assembly software, Solumina-based) Classroom e-learning lab interactive multimedia instruction multi-platform virtual reality simulation intelligent training and tutoring systems

* OD and QA/PA/HPI/CAP/CFA/SB/SA/HA/RA-- Organizational Development planning Human Resources QA/Organizational Development programs focusing on recruitment, selection, training, assessment, on-ramping to management, incentive programs Strategic Planning, Change Management, Process Improvement, Process/Operations Analysis Business Process Optimization Talent Management, Recruiting, Onboarding, Mentoring, Hi-Potential Programs, Promotion, Teaming

* Assessment Team member working on compliance audits, regulatory agency coordination, and program readiness review assessment, including engineering (systems, design, tooling, process), emergency ops, maintenance, fire safety, manufacturing, explosive research

* Team lead, site-wide High Reliability Organization (HRO) program, a corrective action finding and advanced hazard analysis/response paradigm, in cooperation with Brit nuclear officials Culture Change planning Causal Factors Analysis Corrective Action Program Lessons Learned Human Performance Improvement Voluntary Safety Systems safety procedures emergency procedures and training

* Led Pantex team to win American Society for Training and Development (ASTD) Best in World Training Award 2 years, based on training program improvement

Further details available on each area

Mar. 2006 to Aug. 2006 (special contract assignment)

TechReps Inc. (Raytheon/ktech), contractor to Sandia National Laboratories

Weapons Engineering and Software Documentation & Training

Software Quality Assurance Documentation & Training

Senior Mgr./Analyst: Project Lead, Team Lead, IT/SQA, Writer/Editor, Training Analyst

Special project team to analyze and document 10 new software systems across Sandia Labs.

* Software/IT, RMDC-- Organization-wide PeopleSoft/Oracle-type customized COTS implementations ranging from HR data to weapons systems databases, to proprietary, specialized manufacturing/operations instructional design and database training programs

* Implemented a proprietary Enterprise Resource Planning system, tied this program sitewide to all areas of Sandia-HR, Security, Badge Office, IT, etc.-with training and documentation

* Translated operational requirements into detailed software/system and SQA requirements, particularly for complex technical processes such as weapons disassembly and engineering components, ranging across wide protocols

* Learned to quickly assimilate various architectures, whether for translation to SQA, training, or user handbooks that can be quickly referred to in strategic situations.

* First comprehensive database of weapons information and documentation; served as model for later comprehensive work in engineering data management systems (PDM, Windchill) First Integrated Stockpile Evaluation analysis, modeling, reports

* Learning-- E-learning /web-based instruction Learning Management Systems (LMS) development web conferencing

* OD and QA/PA/HPI/CAP/CFA/SB/SA/HA/RA-- Customized Corrective Action Tracking System process/operations analysis business process optimization Integrated Work Planning/Hazard Analysis QA Integration Implementation Team

Further details available on each area

Dec. 1996 to Mar. 2006 (9+ years)

Los Alamos National Laboratory, 3 contracts for Formality of Operations-

Weirich Associates, Shaw Engineering for Facilities and Waste Management

Los Alamos Safety & Environmental Associates for Troubleshooting and Remediation Project experience

Senior Mgr./Analyst: Project Lead, Team Lead, IT/SQA, Writer/Editor, Training Analyst

Special team to work multiple nuclear facility operations corrective action/quality assessment findings, including software implementations and quality assurance.

* Software/IT, RMDC-- Software Quality Assurance and multiple software /documentation / records management systems implementations Documentum document control/records management database Mega software work control database

* Web site development, design, and management: original web sites for IM-5, LANSCE, WFM/FMU-6 web-based database for LANSCE and FMU-6 online documentation and procedures web-based access web-based learning/training

* Database development, design, policy formation, and management: scanning/storage systems Vision, Oracle, Passport Document Control process and procedure owner

* Division-wide integrated document and records database and management program: new engineering drawings and records center, data sources, and database--Facilities Division Engineering/Information Management Project

* Training-- Instructional Design Process (IDP) Instructional Systems Design (ISD) Systematic Approach to Training (SAT) Team leadership, training package compliance assessment and revision procedure development and training

* OD and QA/PA/HPI/CAP/CFA/SB/SA/HA/RA- Performance / process improvement organizational development process/operations analysis business process optimization Risk Management Assessments, Engineering Assessments, Corrective Action Tracking Systems work control systems problem-solving team complete redo of operations, security, storage, and administrative procedures and training, TA-18 Nuclear Criticality Facility

* NQA-1 program design and implementation, documentation, document control, procedures, quality metrics, quality board, program evaluation, training

* Team lead or member on special troubleshooting teams for Formality / Conduct of Operations / Maintenance--corrective actions, remediations, startups, readiness reviews, and contractor readiness assessments--at 5 nuclear facilities total-facility reorganizations, including 9 DSA/TSR teams, 6 Readiness Assessment teams

* Nuclear facility total design change, construction project, and strategic plan development team comprehensive waste management proposal to Lab and DOE, TA-50 Liquid Waste Treatment Cat II nuclear facility

* Appointed Communications Director for Cerro Grande Fire Recovery Center during three months of intense, crisis-mode restoration of Lab operations: Cerro Grande Fire Recovery Facility Readiness and Re-entry Project, Emergency Rehabilitation of Facilities Project, Environmental Restoration Project

Further details available on each area

1983 to 1993 (10 years)

National Performance Improvement Institute, privately-owned training/organizational development company

Training Mgr./Owner/ Sales Director: Manager, Project Lead, IT/SQA, Writer/Editor, Training Analyst

Successful consultant to corporations and organizations, calling on CEOs and company heads.

* Organizational and management development training management-development training and assessment organizational problem-solving process improvement corporate trouble-shooting new initiative implementation innovation programs organizational communication personal organization and time management

* Scheduling, conducting evaluating, and tracking classes, strategic planning interpersonal skills personal and project organization business ownership executive sales B2B sales

Concurrent 10 years

Professor & Curriculum Director of Communication/Journalism (writing/editing, advertising/public relations, graphic design) full-time at 4 universities, with ongoing adjunct-professor work for other universities

Further details available on each area

Earlier Career Positions

Manager/Owner/ Sales Director for successful marketing/communication company, Creative Solutions Marketing-Advertising and strategic planning for businesses, products, services, political campaigns, banking, manufacturing, publishers, service groups

Manager, Director of University Public Information/Communications Office, staff of 10, managed $280,000 budget (1980s dollars)

Manager, Creative, and Business Development, for large technical marketing firm-Marketing campaigns for medical training programs, medical devices, other technical products, startup of regional mini-jet airline, technical manuals for military aircraft maintenance and training, computer graphics labs, environmental impact statement programs

Editor-in-Chief, Award-winning community newspaper

Creative Director, University communications, marketing firms, publishing companies, advertising agencies, including Radio Shack National Advertising

Further details available on each area

SOFTWARE & COMPUTER/INFORMATION SYSTEMS

Exceptionally quick study at picking up softwares, web-based technologies, technical information, and training and education approaches

Software:

Microsoft Office, Word, Publisher, PowerPoint, Excel, WordPerfect, Vision, Outlook, Access

Aldus PageMaker, Freehand, FrameMaker, Quark Xpress

Adobe Illustrator, Photoshop, Visio, CorelDraw

Adobe InDesign, Captivate

Documentum, Oracle, MEGA Procedure Design / Procedure Analysis, PeopleSoft-customized software

Web site development, design, and management, HTML advanced certification

E-learning systems, Articulate Studio, Adobe Captivate, web-based instruction, Plateau learning management system

Interactive multimedia instruction multi-platform virtual reality simulation intelligent training and tutoring systems closed-loop adaptive training

User Documentation / Help Desk

ISO, CMM/CMI, some familiarity with SharePoint, and fairly extensive work with Rational ClearCase and ClearQuest, IBM Rational suite (ReqPro), Business Case (SILC 1)

Microsoft Project, some Primavera

Computer labs and business operations: Set up hardware, networking, software

Contact this candidate