Sales Manager Software
Resume:
Elizabeth Olin
Email: *********@********.***
Address: *** ******* *** ***
City: Battle Creek
State: MI
Zip: 49015
Country: USA
Phone: 269-***-****
Skill Level: Management
Salary Range: $63,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Elizabeth (Libby) Olin
905 Capital Ave. Apt 31A
Battle Creek, MI 49015
*********@********.***
Summary of Qualifications
25+ years of successful experience in sales, marketing, and promotions.
Effective in budgeting and long-term planning.
Successful in implementing new programs.
Proven record for maintaining schedules; multi-task oriented.
Excellent at follow-up and detail; extremely dependable.
Exceptional communication and interpersonal skills.
Professional Experience
Owned and operated a successful 3 million dollar travel agency with nine employees.
Cruised on 40+ cruise ships and traveled around the world extensively.
Managed travel for Whirlpool Corporation, Clark Equipment, Leco Corporation, and Bosch to name some of my corporate clients at the travel agency.
Coordinated many cruise nights at local venues.
Escorted groups throughout the world.
Collaborated on newspaper advertisements, direct mailings, company brochures, flyers, and informational packets.
Developed and implemented highly successful motor coach and line run programs.
Created email blast to existing group leaders and potential group leaders to advertise our new overnight group package. Booked 1100 room nights in 3 weeks.
Attended Golf Shows, Women Shows, and Industry National Meetings to promote the casino.
In preparation of the opening at FireKeepers Casino, mailed and emailed casino day trip information to all Senior Centers in Michigan, Indiana, and Ohio. Mailings went out to FOPs, American Legions, Rotary, Lions, and more. Response was impressive. Booked more than 1200 buses with 50,000 people in the first 5 months of opening.
Established and maintained network relations with surrounding communities to improve communication resulting in increased referrals.
Delivered presentations to community groups outlining services provided.
Successfully drafted proposals and BEOs for use of group rooms, conference rooms, and private dining.
Successfully drafted contracts for group bookings and shuttle rental.
Budgeting and Financial Management
Developed and managed annual budget in EXCEL spreadsheet.
Generated monthly financial statements.
Identified potential cost savings and overruns and collaborated with the Director.
Program Administration and Training
Set up in-house database tracking system for call inquiries.
Created and maintained a database of lead generations, prospects and clients.
Developed marketing plans: set goals, targeting special problems requiring attention, set up schedule of appointments.
Created standard operating procedures for booking hotel groups, private dining rooms, booking the shuttle, and meeting and greeting bus groups.
Arranged and participated in hundreds of staff meetings and planning sessions.
Hired staff.
Developed and managed surveys to access facility needs.
Computer Skills
Proficient on Patron (casino software).
Extensive knowledge of software applications including WORD, EXCEL and PowerPoint.
Apollo/Focalpoint United Airlines software.
American Vacation Center, Cruise and Tour Software.
Work History
BUS COORDINATOR, FireKeepers Casino, Battle Creek, MI 2009-present
SALES MANAGER, Fourwinds Casino and Resort, New Buffalo, MI 2007-2009
OWNER/MANGER, Libby & Karlas Travel/Cruises and Tours Intl, St Joseph, MI /Stevensville, MI 1985-present
Education
Grand Valley State University/Major-Secondary Education/Minor-Theater
Lake Michigan College/Major-Education
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