Customer Service Sales

JENNIFER WINSTEAD

Email: ********@*********.***

Address:

City: Coeur d'alene

State: ID

Zip: 83815

Country: USA

Phone: 208-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment. Organized and detail-oriented with sever plus years of cash handling and customer service experience. Understands general accounting and finance concepts. Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Educational Background:

High School Dipolma from Headmasters school of hair design, Coeur D Alene ID 1/2001 to 9/1998 (Hair & Nails)

Job History / Details:

Summary

Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.

Organized and detail-oriented with sever plus years of cash handling and customer service experience. Understands general accounting and finance concepts.

Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

Highlights

Exceptional customer service

Sales expertise

Inventory management background

Reliable

Excellent communication skills

Friendly

Energetic

Approachable

Flexible

Team player

Organized

Strong work ethic

Accomplishments

Exceeded Sales Management goals by 25 percentage on a quarterly basis, which led to promotion to Regional Sales Manager within 8 months. Developed highly effective sales training strategies as Sales Manager of a 5-person team.

Experience

September 2006 to Current

PROFESSIONAL SELF EMPLOYED ENVY CUSTOM NAIL & HA Hayden, Idaho

Owner/Maneger

Grew number of customers by 50 percentage about 6 months

Hired and trained all sales staff for new store location.

Resolved an average of 3-5 customer complaints per month regarding sales and service.

Monitored customer preferences to determine focus of sales efforts.

Shared product knowledge with customers while making personal recommendations.

Wrote sales slips and sales contracts.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.

Trained in negotiations and time management.

February 2003 to April 2006

Northwest distribution Post Falls, Idaho

Inside & Outside Sales rep

Led sales calls with team members to establish sales and customer retention goal

Hired and trained all sales staff for new store location.

Resolved an average of 3-5 customer complaints per month regarding sales and service.

Determined merchandise price schedules and discount rates.

Managed a regional sales staff of 5-15 members.

Shared product knowledge with customers while making personal recommendations.

Maintained friendly and professional customer interactions.

Education

1998 Headmasters school of hair design Coeur d'alene, ID

GED Hair & Nails

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