Customer Service Occupational Therapist

Cynthia Fisher

Email: abpyg5@r.postjobfree.com

Address: ** ****** ******

City: Chicopee

State: MA

Zip: 01013

Country: USA

Phone: 413-***-****

Skill Level: Management

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Cynthia Fisher

54 Clover Street, Chicopee, Ma. 01013 - 413-***-**** (H) - - abpyg5@r.postjobfree.com

Professional Summary

Registered Occupational Therapist familiar with all aspects of managing, screening, evaluation and

treatment activities. Dedicated to achieving superior patient outcomes while participating as a member

of a multidisciplinary team.

Licenses

Registered/Certified Occupational Therapist

Skill Highlights

q Rehab Director at two long term care q Effective clinical problem solving skills

facilities q Time management proficiency

q Evaluations q Case management expert

q Home evaluations q Team training and supervision

q Proficient with PPS q Geriatrics experience

q Patient assessment expert

q Consistent quality care

Professional Experience

Premier Therapy Services October 2008 to Current

Rehab Director at Two Long term care facilities.

Holyoke/Westfield, Ma.

Directly supervise 10 full time therapists. Implemented new systems and policies that directly resulted

in improved customer service and regulatory compliance.Recruited new and reorganized existing staff

assignments to improve productivity.Demonstrated clear written and oral communications skills when

working with health care professionals, patients and caregivers. Collaborated closely with other health

care providers. Consistently exhibited courtesy, compassion and respect to patients, families,

caregivers, visitors, physicians, administrators and co-workers.

Norton Rehab October 2006 to October 2008

Occupational Therapist

Holyoke, Ma.

Area manager for Berkshire Rehab facility. Developed a rehab program where there was none.

Traveled between 6 different facilities for evaluations and treatment.

Mercy Home Care October 2005 to January 2007

Occupational Therapist

Holyoke, Ma.

Responsible for management and treatment of patients in home health care setting. Responsible for 2-

4 COTA's. Facilitated ADLs and assisted patients with functional mobility to increase comfort and

quality of life. Identified and properly documented patient goals, evaluated progress and planned

reevaluation. Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.

Personal Touch Home Care October 2005 to January 2007

Occupational Therapist

Agawam, Ma.

Same as Above

International Home Solutions October 2005 to January 2007

Occupational Therapist

Springfield, Ma.

Same as above.

Education and Training

American International College 2000

Occupational Therapy

Bachelor of Science

Springfield, Ma., Hampden

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