Customer Service High School

Joshua Martin

Email: ********@****************.***

Address:

City: Prince George

State: VA

Zip: 23875

Country: USA

Phone: 804-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am looking for a position that will allow me the opportunity to use the skills that I have acquired in college and in real life experiences. I am a hard working and dependable team player who is eager to learn a new and challenging job opportunity. I succeed in fast paced job environments where efficiency and safety are priority.

Educational Background:

High School Dipolma from Prince George High School, VA 1/2001 to 5/2010 (Advanced Basic Knowledge)

High School Dipolma from Richard Bland Community College, VA 1/2001 to 11/2012

Job History / Details:

Summary

I am looking for a position that will allow me the opportunity to use the skills that I have acquired in college and in real life experiences. I am a hard working and dependable team player who is eager to learn a new and challenging job opportunity. I succeed in fast paced job environments where efficiency and safety are priority.

Highlights

Superior customer service

Diagnosis and repair

Preventative maintenance

Electrical systems

Mathematical aptitude

MS Office

Analytical and diagnostic software

Inventory control

Staff training

Sound judgment

Service quality improvement

Brand awareness development

Trained in business development

Friendly and cheerful

Self-sufficient

Goal-oriented

Exceptional time management

Analytical problem solver

Excellent multi-tasker

Strong communication skills

Experience

September 2012 to Current

Priority Toyota Chester, VA

Technician

Followed checklists to verify that all important parts were examined.Serviced air conditioning, heating, engine-cooling and electrical systems.Communicated with customers regarding vehicle issues and potential repairs.Repaired and replaced belts, hoses and steering systems.Removed and replaced tires, shocks, struts and brakes.Repaired and replaced radiators and water pumps.

June 2010 to October 2012

O'Reily Auto Parts Chester, VA

Parts Specialist/RSS

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.

February 2008 to February 2011

Splatbrother's Paintball Park Prince George, VA

Assistant Manager/Head refferee

Served as mentor to team members.Managed team of 10 of staff members. Provided a safe and enjoyable environment for guests of all ages. Made sure my staff was accountable and timely in their operations.

Education

2010 Prince George High School, VA

High School Diploma Advanced Basic Knowledge

Graduated with an advanced diploma, studied Spanish and French, participated in high school sports, CAD certified.

2013 Richard Bland Community College Petersburg, VA

Associate of Science Scienece

Unfinished degree 20 credits needed for associates

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