Teri Georg-Klovas
Email: ********@*************.***
Address:
City: Tumwater
State: WA
Zip: 98511
Country: USA
Phone: 360-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.Experienced Restaurant Manager who oversaw a high-volume, $[900,000] dollar restaurant. Versed in planning daily operations, staffing and inventory management.A flexible and energetic manager seeks a role as a team player. Extensive restaurant and food service experience.High energy manager who is an efficient and creative shift leader. Strong knowledge of the food and beverage industry.Customer-centric, team-oriented manager.Educational background includes business operations, accounting and marketing. Aspires to manage a successful restaurant operation.
Educational Background:
High School Dipolma from Elma High School, Elma WA 1/2001 to 5/1979 (General Studies)
High School Dipolma from Grays Harbor College, Elma WA 1/2001 to 11/2012
High School Dipolma from SPSCC, Elma WA 1/2001 to 11/2012
Job History / Details:
Summary
Manager with a winning attitude and desire to deliver a exceptional dining experience. Focused on setting high expectations and raising service standards.Experienced Restaurant Manager who oversaw a high-volume, $[900,000] dollar restaurant. Versed in planning daily operations, staffing and inventory management.A flexible and energetic manager seeks a role as a team player. Extensive restaurant and food service experience.High energy manager who is an efficient and creative shift leader. Strong knowledge of the food and beverage industry.Customer-centric, team-oriented manager.Educational background includes business operations, accounting and marketing. Aspires to manage a successful restaurant operation.
Highlights
Customer-oriented
Strong leader
Full service restaurant background
Full service restaurant background
Supervisory skills
Proven sales record
Employee recruitment expertise
Hiring and training
Stable work history
Operations management
Adaptable
Accomplishments
Answered telephone calls and responded to inquiries.Assigned patrons to tables suitable for their needs and according to rotationAssisted in maintaining preparation and service areas in a sanitary condition.Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.Cleaned and organized eating, service and kitchen areas.Cleaned garbage cans with water or steam.Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.Estimated amounts and costs of required supplies, such as food and ingredients.Filled beverage and ice dispensers.Greeted each customer with friendly eye contact.Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.Kept dining room and kitchen area clean by performing cleaning and laundry duties.Performed all transactions in a cordial, efficient and professional manner.Prepared checks itemizing total meal costs and sales taxes.Spoke with patrons to ensure satisfaction with food and service.Took food orders and relayed orders to kitchens or serving counters.Trained new employees.Collaborated with other personnel to plan and develop recipes and menus.Communicated with customers regarding orders, comments and complaints.Complied with scheduled kitchen sanitation and ensured all standards and practices were met.Ensured consistent high quality of plate presentation.Made and served drinks to guests and cocktail servers following established guidelines, procedures and policies.Maintained contact with kitchen staff, management, serving staff and customers.Observed diners to anticipate any additional needs and respond to requests.Served residents and guests during meal times with speed and efficiency.
Experience
March 2005 to June 2012
Rusty Tractor Family Restaurant Elma, WA. 98541
Restaurant Manager
Accepted payment from customers and made change as necessary.Assisted co-workers.Assisted diners with seating as neededChecked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesChecked the quantity and quality of received productsWon ôServer of the Year award on two separate occasions.Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers.Informed patrons of establishment specialties and featuresStocked and rotated products, stocked supplies, and paper goods in a timely basisSupervised and coordinated activities of cooks and workers engaged in food preparationTook beverage orders from serving staff or directly from patronsUsed all food handling standardsWrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff.
Education
1979 Elma High School Elma, WA. 98541
High School Diploma
1981 Grays Harbor College Aberdeen, WA.
Associate of Arts General Studies
SPSCC Olympia, WA.
Business