Customer Service Sales

Kathryn Myers

Email: ********@************.***

Address:

City: Albany

State: OR

Zip: 97322

Country: USA

Phone: 469-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Personable and responsible Cashier with 25 years in retail and customer service. Solid team player with upbeat, positive attitude.

Educational Background:

High School Dipolma from Meditec, Metro ZZ 1/2001 to 11/2012 (Pharmacy Technician)

High School Dipolma from Allan Hancock Community College, Metro ZZ 1/2001 to 11/2012

Job History / Details:

Career Overview

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.Personable and responsible Cashier with 25 years in retail and customer service. Solid team player with upbeat, positive attitude.

Core Strengths

Seasoned in conflict resolution

Energetic work attitude

Telecommunication skills

Adaptive team player

Strong organizational skills

Top sales performer

Customer service expert

Opening/closing procedures

Accomplishments

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales

Consistently generated additional revenue through skilled sales techniques.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

August 2012 to Current

Meditec Fort Hood, TX

Programs Advisor

Promoted online Certification Programs via internet advertising, social media, and trade shows. Assisted prospective students in selecting programs and enrollment.

September 2010 to December 2010

Strategic Marketing Inc Portland, OR

Internet Marketing Specialist

Developed marketing solutions and promoted them via phone and social media. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

February 2010 to September 2010

Netbiz.com Tigard, OR

Internet Marketing Specialist

Promoted internet marketing solutions via phone and social media. Achieved high sales percentage with consultative, value-focused customer service approach. Maintained client list. Was top sales in office for 4 consecutive months.

June 2009 to February 2010

Rapid Cash Portland, OR

Customer Advocate

Assisted customers with cashing checks, purchasing money orders and pre-paid visa cards, and obtaining title or short term loans.

August 2008 to February 2009

Aramark Portland, OR

Sales

Assisted guests in the Oregon Zoo Gift Shop. Operated the satellite gift shop unsupervised.

Educational Background

2013 Meditec,

Pharmacy Technician

Certification Program online coursework

Allan Hancock Community College Santa Maria, CA

Retail Management

Coursework in Business, Marketing and Communications

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