Quality Assurance Control
Resume:
Troy Charles, BSc
** ****** ****** ********, **** 303
Toronto Ontario M6M 5J4
************@*******.***
I am a dedicated employee, able to work with minimal supervision and manage several projects simultaneously. Experienced in work requiring high standards, strict attention to detail and excellent interpersonal skills.
EDUCATION
Certificate in Applied Digital Geography & GIS, May 2012
Ryerson University, Toronto, ON, Canada
Bachelor of Science in Applied Chemistry and Biology, May 2006
Ryerson University, Toronto, ON, Canada
RELEVANT SKILLS AND KNOWLEDGE ACQUIRED THROUGH EDUCATION
Spatial databases and digital cartography principles and structuresSpatial data collection, input and display primarily using MapInfo and ArcGISSpatial analysis using thematic mapping, attribute querying and spatial selection, geocoding, buffering, manipulating layers and topologic transformations, primarily using ArcGISWeb Mapping using Web 2.0 technologies such as Google maps and crowd sourcing dataCustomizing GIS Software, primarily using Python Utilities planning, using assest registration, infrastructure mapping and multi-criteria evaluationDigital image processing such as rectification, registration, image enhancement and classification Utilizing remote sense digital image data within a GIS for resource management, environmental impact assessment, and urban and regional planning, primarily using PCI Geomatica and ArcGIS
WORK EXPERIENCE
Quality Assurance Coordinator
Maple Leaf Consumer Foods, Toronto, ON, Canada
Jan. 2012 – CurrentPerformed daily inspection on production processes and infrastructureDocument and procedure verificationOrganized microbiological sampling and resultsConducted instrument calibrations and validationResponsible for chemical controlUpdated databases both electronically and hard copies.Performed CVS task for CFIA inspectorsParticipated on third party auditsResponsible for performing food safety training
Senior Quality Control Technician
Traditions Fine Foods, Toronto, ON, Canada
Sept. 2010 – Jan. 2012Conducted audits on all production processes to ensure efficiency, safety and qualityPerformed daily inspection for adherence to GMP’s and food safety and quality standards by examining products and ingredients to ensure they meet all standardsRecommended modifications of existing quality or production standards to achieve optimum quality within limits of equipment capabilities and including updating HACCP plans.Performed quality control testing (micro, analytical, calibration)Assisted and provided support during third part audits Implemented hold procedures for suspect product and or product evaluations and testing and assisting on the decision if the products are ok to be sent to customers.Researching and ordering new equipment or tools.Prepared reports/summaries and communicated results to QA Managers, Research and Development Manager, Plant Manager, Production Supervisors and the QC department as necessary
Quality Assurance Technician
FGF Brands, Vaughan, ON, Canada
Nov. 2009 – Aug. 2010 Performed inspections & internal audits Initiating corrective actions requestResearched and assisted with implementations of regulatory requirements and conducted inspection tasks as requiredResponded and resolved external audit findings in a timely manner and communicated potential problems to supervisors and managersInvestigating customer complaints in a timely mannerInitialling hold and release procedures for suspect productsCollected and submitted samples for laboratory analysisAssisted with the development and delivery of Quality / Food Safety Training for manufacturing and support teamsAssisted and provides support during third part audits
Research Associate
Kendle (Formerly Decision Line Clinical Research), Toronto, ON, Canada
Jul. 2007 – Jan. 2010 Conducted screening of subjects and admission procedures for main study.Trained subjects and administered pharmacodynamic tests such as various computer, written, balance and pupillometry tests.Provided in clinic support by assisting clinic staff with proper documentation, correction procedure instruction and QCCompleted Case Report Forms (CRFs) / electronic Case Report Forms (eCRFs) using EDC and PDSEnsured signature logs of clinic staff was updatedMaintained study enrollment, screening and adverse events logs Obtained and recorded subjects vitals, urine drug screens, weight/height and study restrictionsAssisted monitors and QC to resolve queries and document SOP and protocol deviationsPerformed pharmacodynamic user acceptance test execution
Laboratory Technician
AGAT Laboratories, Mississauga, ON, Canada
Oct. 2006 – Jul. 2007 Soil preparation for cyanide, chromium (IV), sodium adsorption ratio (SAR), pH, electric-conductivity and chloride analysisPerformed total suspended, dissolved and volatile solids gravimetric analysisPerformed turbidity and colour analysisPerformed microbiological plating and enumeration for E. coli, fecal coliforms, total coliforms and heterotrophic plate counts and Media preparationsUsed aseptic technique, UV lamps and autoclave to sterilize media and equipmentPerformed carbonaceous & biological oxygen demand analysis (cBOD / BOD)Documentation of preparations and results according to GLP principles and internal standards
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