Manager Management
Resume:
Keith R. Reynolds
**** ******* *****, ********, ** 20110
**** ****** ****** ****, *********, OH 44904
**************@***.***
An accomplished program management professional offering a solid history of proposing, developing, and implementing practical solutions for both long-standing and emergent program management, Subject Matter Expert (SME) in requirements identification and data collection, analysis, and presentation. I have significant experience in strategic planning development, presentation and implementation at senior levels of the Department of the Navy including the Systems Command level including Naval Sea Systems and Naval Air Systems Commands.
As a Doctoral Research assistant, I headed a research team of integrated academic departments as well as local governments, school systems, social service agencies and businesses. Conducted doctoral level research in quality management, organizational change and behavior, business process analysis and management theory. Known and recognized as an expert in process analysis, Business Case Analysis and Six Sigma/Statistical Process Control.
I am a task-driven professional with a consistent record of meeting and beating deadlines, delivering unmatched technical expertise and support. Empowering, supportive, and hands-on leader practiced in providing staff with approachable, visible, and available management. Strong communicator with the ability to communicate with diverse populations across all organizational levels, cultures, and business functions.
Areas of expertise include:
Process Analysis and Improvement
Technical Documentation / Briefings
Team Building & Leadership Financial Planning & Budgeting Metrology and Calibration Programs
PROFESSIONAL EXPERIENCE
SAIC Inc. : Washington DC 3/2011 – 6/2012 Program Manager
Business Development activities in support of contract proposals to provide engineering and program management support for the Naval Sea Systems Command (NAVSEA) in Maintenance Engineering, Reliability Centered Maintenance, (RCM) Condition Based Maintenance application and Training, Metrology and Calibration, and Equipment Monitoring and Evaluation. I have completed Technical Writing for engineering proposals including staffing, and resume analysis. Made extensive use of Microsoft SharePoint for the development of contract proposals.
Kay and Associates Inc.; Patuxent River, MD 10/2008 – 03/2011
PROGRAM MANAGER, METROLOGY / OPERATIONS RESEARCH
Provides oversight to metrology and calibration facilities to ensure that activities are carried out in accordance with established specifications, schedules, and budgets; conduct organizational and process analysis in order to facility improved efficiency and effectiveness; provide senior management program staff support to coordinate schedules, meetings, and problems; performs research of concepts and plans and conducts analysis of factual data and prepares reports, briefs, and documentations in support of Metrology and Calibration Program operation. Used Microsoft Project Visio and Sharepoint extensively for organizational analysis and distribution of data.
Key Achievements:Provided oversight, management, staffing and direction for 15 contractor personnel at 6 contractor operated/augmented precision instrument calibration laboratories around the world including: Guam, Malaysia, Hawaii, Washington State, Diego Garcia, and New Orleans. Provided organizational and management consultation, process analysis and research to the Naval Air Systems Command Metrology and Calibration Program Manager including writing Metrology and Calibration Program policy, instructions, 55 detailed standard operating procedures and process requirement documents.Primary program management support and operations analysis for Foreign Military Sales (FMS) of Naval Aviation metrology and calibration services to the Kuwait Air Force and the Royal Malaysian Air Force.
CDI Marine Inc.: Washington D.C. 10/2006 – 10/2008
PROGRAM MANAGER, ITEM UNIQUE IDENTIFICATION (IUID)
Provided program management support and analysis for implementation of Item Unique Identification (IUID) Requirements Analysis, Unique Item Identification Number Generation, Marking Schema and Database Communications for Fleet Force Command (FFC) and Commander, Fleet Industrial Supply Centers (COMFISC).
Key Achievements:Developed policy documents for Naval Sea Systems Command implementation of IUID for surface ships and submarines of the Atlantic Fleet.Interfaced with Department of Defense (DOD) and Department of the Navy (DON) to develop policy and provide briefings to senior DOD and DON staff including Chief of Naval Operation staff. Developed test plans and conduct prototyping of IUID process on Atlantic Fleet units.Conducted evaluation and analysis of IUID technology to determine applicability to Fleet applications including hand held scanners, label application processes and data reporting requirements.Made extensive use of Microsoft Project, Visio and Sharepoint in the support of the Maintenance Figure of Merit (MFOM) development and implementation.
CACI International Inc. (Acquired American Management Services (AMS) in 2004); Fairfax, VA 12/1998 – 10/2006
PROGRAM MANAGER, TECHNICAL – METROLOGY AND CALIBRATION PROGRAM
Provided consultative engineering and technical support to the Navy Metrology Deputy Executive Director; the Navy’s Metrology and Calibration (METCAL) R&D; the Naval Sea Systems Command (NAVSEA) Metrology and Calibrations; and act as the NAVSEA point of contact for the Maintenance Engineering Technology Team. Assisted in program and budget document preparation and defense, semi-annual/quarterly program reviews, technical oversight, and meeting logistics, facilitation, and reporting. Developed and implemented training material and conducted training of Navy maintenance development personnel in Reliability Centered Maintenance (RCM). Made extensive use of Microsoft Project and PowerPoint for Program Management. Made use of SharePoint for the development and implementation of Reliability Centered Maintenance training curriculum.
Key Achievements:Planned, coordinated, and directed support staff of 4 consultants to the Naval Sea Systems Command (NAVSEA) Metrology and Calibration Program providing business analysis, policy, instruction and procedures development, and program management as the Deputy Program Manager.Provided direct management and program support to the Navy Deputy Executive Agent for Metrology and Calibration including co-author of Navy Metrology and Calibration Program policy Instruction, calibration laboratory audit and certification policy instruction and audit process documents in accordance with ANSI-Z540, ISO17025 and ISO9000/9001.Participated in and conducted training in Quality Management / LEAN Six Sigma process analysis and improvement for Naval Sea Systems Command metrology and calibration processes.Provided technical analysis and support for, development and implementation of Navy Metrology and Calibration Strategic Plans. Participated in Joint Navy Audit and Certification (JNAC) of Navy Calibration Laboratories as Naval Sea Systems Command administrative audit representative.Certified in Navy Level I and II Reliability Centered Maintenance (RCM) Systems for development of naval ship systems preventive and corrective maintenance requirements.Participated and contributed to the determination and implementation of planned and corrective maintenance for shipboard equipment and systems through participation in a feasibility study and the development of hierarchal maintenance model.
Troy (State) University: Troy, AL – Norfolk Naval Base Extension 08/1995 – 12/1998
ADJUNCT PROFESSOR: COLLEGE OF PUBLIC ADMINISTRATION
Develop curriculum and teach Graduate level courses for military personnel in Organizational Theory, Research Methods and Statistics, Public Policy Analysis, and Strategic Planning. Courses were taught at military bases in greater Hampton Roads Virginia and at Guantanamo Bay, Cuba.
Key Achievements:Consistently received outstanding student and superior’s evaluations for teaching and student supportTaught Organization Theory, Research Methods and Statistics, Strategic Planning and Public Policy Analysis classes every semester including summer semesters for over 4 years.
Old Dominion University: Norfolk, VA; 05/1992 – 05/1995
DOCTORAL RESEARCH ASSISTANT: COLLEGE OF PUBLIC ADMINISTRATION
Conducted research, assisted with and wrote academic papers and presentations in the topics of Total Quality Management, Organizational Analysis, and Economic Development.
Key Achievements:Acted as research Team Lead for research of Norfolk City School program for scholarship award program for underprivileged students.Participated on research team for Organizational Analysis of City of Norfolk Social Services At Risk Children Interagency Team.Conducted research in implementation and results of Tax Increment Financing for Urban Revitalization in Virginia Urban CentersConducted research on the Impact of Implementation of Total Quality Management on Organizational Culture. Conducted program evaluation and analysis in Substance Abuse Prevention and Public Health programs including quality management and statistical analysis for the City of Virginia Beach, Virginia.
Southland Industries: Virginia Beach, VA; 09/1990 – 05/1992
CORPORTE TRAINING DIRECTOR
Develop, conducted and managed training programs for automobile engine sealing system production and management personnel.
Key Achievements:Develop and conduct training in Statistical Process Control (SPC) and Quality Management (QM) for production. Presented material and briefings on training programs to assist in achieving Ford Motor Company Q1 product provider status.Interfaced with Ford engine assembly staff to improve training of Southland personnel for product quality improvementConducted product quality research for process improvement
United States Navy; 09/1970 – 09/1990
NUCLEAR PROPULSION PLANT MECHANICAL SYSTEMS SUPERVISOR/OPERATOR/TRAINER/MAINTAINER
Supervised the operation, and maintenance of submarine and nuclear surface ship propulsion plant and auxiliary engineering systems. Conduct training for nuclear and non-nuclear trained engineering personnel. Manage maintenance of shipboard maintenance systems. Assist in development of and implementation of Total Quality Management as shore maintenance facility Norfolk, VA.
Key Achievements:Served for 4 years at Shore Maintenance Facility Norfolk, VA as Performance Analysis Group Supervisor conducting statistical analysis and quality analysis of maintenance production and operations. (12/1986 to 09/1990)Served two and a half years in USS Yellowstone AD41 as nuclear systems maintenance planner and maintenance supervisor (10/1984 to 12/1986)Qualified as Nuclear Systems Maintenance Supervisor for Submarines and Surface ShipsQualified as Nuclear Quality Control Supervisor/InspectorQualified as Nuclear Systems Cleanliness InspectorQualified as Nuclear Systems Radiation Control SupervisorServed four years in USS California CGN36 as nuclear propulsion plant mechanical supervisor, including management of 52 nuclear mechanical operators. (09/1980 to 09/1984)Qualified as Engineering Watch SupervisorQualified as Nuclear Systems Radiation Control SupervisorServed as nuclear systems advanced training instructor at Naval Submarine School (09/1977 to 09/1980)Served two years in USS Stonewall Jackson SSBN 634 as nuclear propulsion plant mechanical supervisor, operator, maintainer (12/1975 to 09/1977)Qualified as Nuclear Systems Emergency Welder Served three years in USS Nautilus SSN 571 as nuclear propulsion plant mechanical operator/maintainer (09/1972 to 09/1975)
EDUCATION
Old Dominion University, Norfolk, VA
PhD in Public Administration (1996)
All requirements met but Dissertation defense
Dissertation topic: The Impact of Implementation of Total Quality Management (TQM) on Organizational Culture
Minor(s) Strategic Planning and Statistics
(Transcripts available upon request)
Old Dominion University, Norfolk, VA
Master of Arts in Urban Studies (1995)
Old Dominion University
Advanced Certificate of Accomplishment in Public Policy Analysis (1993)
Golden Gate University, San Francisco, CA
Master of Public Administration in Urban, State and Federal Governance (1990)
Excelsior College, Albany, NY
Bachelor of Science in Sociology (1988)
Southern Illinois University at Carbondale
Bachelor of Science in Vocational Education (1987)
Excelsior College
Associates Degree in Liberal Arts (1979)
TRAINING
United States Navy:
United States Navy Machinist Mate Class A School
Basic Naval Nuclear Power School
Naval Nuclear Power Prototype
Naval Nuclear Power Welding School
Naval Instructor School
Naval Curriculum Development School
Navy Reliability Centered Maintenance (RCM) Level I and II
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