Project Manager Quality Assurance
Resume:
Pardeep Jassal, P.Eng
Calgary, Alberta, T3A 5Z8
******.*******@*****.***
OBJECTIVE
To obtain a position in a growth-oriented organization which offers me the opportunity to further develop my skills; through practical work experience
SKILLS SUMMARY
Motivated team member or independent worker with an aptitude for quickly learning new tasksAble to work and make decisions under pressureExcellent organizational skills; able to multi-task on various time constrained activities
EDUCATION
M.O.S.T Certification Program Sept 2006
H.B. Maynard and Company, Inc. (Toronto, Ontario)
ISO 9001:2000 Internal Auditor Course Mar 2005
CSA Learning Centre (Calgary, Alberta)
Bachelor of Science Sept 1998 – Nov 2003
The University of Calgary (Calgary, Alberta)Manufacturing Engineering – Mechatronics minor
COMPUTER SKILLS
C/C++ Programming
WORK EXPERIENCE
Purolator Courier LTD, Network Continuous Improvement Engineer Sept 2012 – present
Calgary, Alberta
Mississauga, Ontario July 2010 – Sept 2012 Project manager for national transportation engineering projects with project annual savings ranging from $500,000 to $1,500,000Used PlanOp to model Purolator air and ground transportation networks into a single national coherent system for decision support initiativesDeveloped, implemented and managed multiple projects providing realistic and accurate timelines, resource requirements and activity plansProvided technical training and support to field engineers on network planning toolsBuilt and maintained effective working relationships with key stakeholders across the organizationResponsible for debugging the network model, keeping it up to date and error free, by taking into consideration various transportation parameters and constraints
Purolator Courier LTD, Maintenance Supervisor Oct 2007 – June 2010
Calgary, AlbertaResponsible for aligning maintenance staff with engineering objectivesResponsible for coordinating preventative maintenance activities for 5 subordinates and 7 contractorsDeveloped processes and automated solutions to eliminate inefficiencies within the maintenance departmentResponsible for tracking and trending equipment costs, downtime/uptime and repairsOversee installation activities and correction of deficienciesFacilitation and implementation of 5SResolution of health and safety concernsConducted accident investigationsCreation of capital expense requests
Purolator Freight, Field Service Engineer Apr 2006 – Oct 2007
Calgary, AlbertaResponsible for developing engineering standards using MOST techniquesConducted health and safety audits for new terminals prior to occupyingDeveloped and maintained communication with 3PL providers to manage capacityDeveloped and implemented clerical and operational processesCreated dock profiles to determine staffing requirements Responsible for customer specific solutionsDeveloped optimal operational solutionsDetermined staffing requirements using MOST methodologiesTrained employees with processesDeveloped automated solutions for clerical activities, reduction of 4 hours per day
Haworth, Quality Engineer May 2005 – Apr 2006
Calgary, AlbertaImplemented first pass yield throughout the plantConducted failure modes and effects analysis on various processes Responsible for signing off on engineering change ordersConducted first piece approvalsConducted process potential studiesCalculated process capability indexesMember of various teams working on cost initiatives and process improvementsCompleted numerous projects with projected annual savings ranging from $50,000 to $1,000,000Responsible for coordinating tasks for two subordinatesCreated control plans for various processes throughout the plant
Haworth, Quality Assurance Technician Dec 2004 – April 2005
Calgary, AlbertaWorked with area personnel to develop work instructions, forms and supplements, which comply with ISO standardsProvided analysis of area work processes to identify opportunities for improvementFacilitated and followed up on assigned corrective actionsDeveloped internal audit program, including scheduling, checklist preparation, and distribution of audit resultsResearched product and quality system nonconformities resulting from customer complaintsCalibrated various equipment, including callipers, weigh scales, and fixed gaugesTrouble-shooted operational issues on a daily basisUtilized lean manufacturing tools including 8D problem solving methodology, 5S, and value stream mapping to define processesPerformed product and process audits Increased the acceptance level of finished goods by 14%Solved major quality assurance problems which temporarily halted production
Purolator Courier Ltd, Operations Manager Oct 2003 – June 2004
Calgary, Alberta Gained frontline experience by managing the night shift and applying engineering principlesResponsible for creating daily staffing profiles and coordinating tasks for an employee base of 60+Redesigned optimal operating profiles based on knowledge gained by managing the dockSet up and directed performance measurement systemsDeveloped visual basic based programs to monitor hours compared to budget plansDeveloped efficiency tracking programs for dock employees against standardsExperienced with ISO 9001:2000 quality system standardsTrained and certified new employees on quality objectivesResponsible for daily meetings with subordinatesConducted time studies to improve efficiencyRedesigned equipment layout to improve efficiencyResponsible for recruitment and selection
Purolator Courier Ltd, Engineering Analyst (Internship Program) May 2001 – Sept 2002
Calgary, AlbertaInvolved in the optimization of courier routes in Calgary and WinnipegDeveloped project management skills from completing route optimization projectsEmployed engineering practices to develop optimum operating profiles for dock and courier operationsDeveloped numerous programs in excel to assist with statistical analysis many of which are widely used across CanadaProvided onsite training to managers
INTERESTS
Member of Society of Manufacturing EngineeringAutomotive engine repair, maintenance and modificationEnjoy playing a variety of sports such as basketball, ice hockey and weightlifting
REFERENCES
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