Customer Service Sales

Christopher Morgan

Email: ********@*************.***

Address:

City: Fresno

State: CA

Zip: 93710

Country: USA

Phone: 559-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

High-achieving Sales Manager offering an extensive background in customer service, sales, and merchandising. Able to handle human resource tasks, payroll, loss prevention and shipment. Self-directed and self-motivated team player who also works well independently.

Educational Background:

High School Dipolma from Fresno City, Fresno CA 1/2001 to 6/2004 (Basic)

High School Dipolma from Bullard, Fresno CA 1/2001 to 12/2012

Job History / Details:

Summary

High-achieving Sales Manager offering an extensive background in customer service, sales, and merchandising. Able to handle human resource tasks, payroll, loss prevention and shipment. Self-directed and self-motivated team player who also works well independently.

Highlights

Loss prevention

Employee scheduling

Store planning and design

Mathematical aptitude

Time management

Excellent multi-tasker

Strong communication skills

Personnel training and development

Accomplishments

Awarded #1 in our district for the last 4 years in management with Gamestop

Consistently motivated my employees to achieve sales goals over the companies 75th percentile and succeeded.

For 3 years in row the store I was running was within 400th in the company on our measured performances out for 4600 stores

Ran the highest volume location in our district for 6 consistent years

Experience

October 2004 to Current

Gamestop Clovis, CA

Store Manager

Opened and closed the store, which included counting cash drawers and making bank deposits. Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals for four years in a row. Oversaw all daily operations including loss prevention, human resource, making the schedule, maintaining and alphabetizing walls, shipment, yearly reviews, and helping customers.

September 2007 to April 2009

Starbucks Fresno, CA

Shift lead

Accepted payment from customers and made change as necessary. Assisted co-workers. Cleaned and maintained the beverage area, display cases, and equipment. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures. Developed and maintained exceptional customer service standards.

November 2006 to April 2007

Sharper Image Fresno, CA

Sales Associate

Received and processed cash and credit payments for in-store purchases. Placed special merchandise orders for customers. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency.

Education

2006 Fresno City Fresno, CA

Associate of Science

2004 Bullard Fresno, CA

High School Diploma

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