Manager Sales

Mr. Kim Gregory

Email: ********@*********.***

Address:

City: Los Angeles

State: CA

Zip: 90049

Country: USA

Phone: 310-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dear to whom it may Concern:

As a career professional with over 22 years experience including positions such as The Director of the Foundation Room: House of Blues in Los Angeles, Assistant General Manager of Avalon Hollywood, Pig and Whistle Hollywood, and Falcon Hollywood. Additionally my experience expands to Front of the House Manager in New York City at The Coffee Shop at Union Square. Also I was partial owner of The Grotto Cigar Bar in Midtown Manhattan at Michelangelo Hotel. I ensure I have the knowledge and skills to make a valuable contribution to your organization while increasing profits.

I have successes in sustaining revenues and profits in a diverse range of restaurants, hospitality, and sales organizations. My abilities range from reducing and containing labor, food and operating costs while significantly improving profits and maintaining service and quality. During my tenure at Avalon Hollywood, I reduced the biweekly payroll overtime from $3,000 to $0 by reorganizing scheduling and management of employees. While at Pig and Whistle I reduced the liquor cost from 24percentage to percentage18 and evaluated the liquor inventory to produce a cost savings of $22,000. Falcon Hollywood saw an increased weekly average of sales from $22,000 to $42,000 on a weekly basis due to my restructure and management.

Furthermore, I have an in depth knowledge of diverse Computer Functionality and Social Media Engineering including the following: Sales, Marketing, Facebook, LinkedIn, Twitter, YouTube, Online Branding/Marketing, PPC, Microsoft Word, Excel, PowerPoint, Outlook, VOIP, IPTV, eStationary, Hosting, Web Design, Search-Engine Optimization, Online Video Streaming, Data and Lead Generation, Online Community Development, Software Proprietary, Added-Value of High-Level Partnerships, Merged Technologies, Identifying, Design and Business Intelligence. I am also an active member of several internet marketing groups such as Forester Group and Altimiter Group that educate career professional in the current market to increase ability of brand building.

I am fully experienced in all phases of food and beverage management, adept at identifying and resolving complex management issues, nightclub and restaurant openings, and operational and human resource issues. I am an expert with most of the POS Systems: (Micros, Squirrel, Restaurant Manager, Aloha, Posi Touch, Micros HSI Systems). My career goal is to secure a Hospitality, Restaurant, Sales, Marketing, or Management position within your organization. My disciplines have consistently provided the leadership necessary to ensure maximum profitability and market growth. Thank you for your consideration and I look forward to speaking with you. Please review my resume at the following site: http://www.visualcv.com/kimgregory

Respectfully,

Kim Gregory

310-***-**** Cell

Educational Background:

High School Dipolma from Aquinas College, Grand Rapids MI 1/2001 to 11/1984 (Business Admin)

High School Dipolma from Davenport College, Grand Rapids MI 1/2001 to 12/2012

High School Dipolma from Education and Professional Training, Grand Rapids MI 1/2001 to 12/2012

Job History / Details:

Summary

PROFESSIONAL OBJECTIVE:

Seeking a responsible and challenging position where my Restaurant, Marketing, Sales, & Social Media Engineering experience will be utilized and career goals attained.

SUMMARY OF QUALIFICATIONS:

22 Years Experience as a Restaurant General Manager and Front of the House Manager.

Pre-opening experience, unionized properties, boutique hotels, large volume properties, and luxury hotels.

Excellent problem solver with proven record of identifying problems and implementing solutions to increase service levels and improve profitability. Focused individual with strong leadership capabilities and superior decision making skills.

Fully experienced in all phases of food and beverage management, vendor relationships, food and beverage ordering, bookkeeping, liquor control, payroll, general facility maintenance, and staff scheduling.

Restaurant, bar, nightclub opening experience, high end event catering sales and execution. Excellent communication and interpersonal skills.

Excellent with customer service excellence.

Excellent with several different types Point of Sale Systems. (Micros, Squirrel, Aloha, Restaurant Manager, Open Table)

I also have great references to back-up my employment history.

Highlights

Staff development talent

T.I.P.S. certified

Full service restaurant background

Proven sales record

Customer-oriented

Strong leader

Honed marketing skills

Operations management

Experience

February 2012 to July 2012

Salvage LA Lounge Los Angeles, CA

Consultant and Opening General Manager

Helped restaurant and lounge group with start-up (several opening projects worked on during my 5 months on a consultant contract). Implemented all policies, procedures, standards, specifications, guidelines and standard operating training programs.

Achieved company objectives in sales, service, quality, social media marketing, appearance of facility and sanitation and cleanliness.

Trained front of house of managers and created a positive, productive working environment.

Controlled petty cash and other receipts by creating proper cash and receipt handling procedures.

Trained managers on these procedures and constantly monitored company policies.

Reconciled all petty cash entries on a weekly and monthly basis ensuring that the initial and closing balance sheet are accurate.

Entered all profit and lost entries, cash and credit card entries into weekly income statement.

January 2011 to February 2012

Caretaker

Moved back to Michigan to be with my mother after my father passed away. Was not employed during this period.

March 2010 to October 2010

Kubar Hollywood Hollywood, CA

General Manager and percentage Partner

Helped restaurant-nightclub group with operations start-up (several opening projects).

Ensured that all food and beverage products were consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.

February 2007 to March 2010

Falcon Hollywood Hollywood, CA

General Manager

Raised the weekly average sales of 22k to average 40k per week.

Managed all phases of Food and Beverage management, vendor relationships, food and beverage ordering, bookkeeping, liquor control, payroll, general facility maintenance, and staff scheduling.

Managed all high end events, and catering sales. (Emmy, Oscars, MTV, and Screen Actors Guild Award Parties)

Managed all social media marketing, nightclub promoter efforts, up selling programs, and special promotions.

Maintained strong relationships with over 100 major LA & NYC nightclub promoters.

November 1998 to March 2010

The Flat World Network/Purfusion Inc.

Social Media Engineer Computer Consultant (Online Business)

The Flat World Network/PurFusion Inc. was a premier computer business solutions provider for online corporate, association, charity, sports and entertainment identity.

Enabled our clients to promote, conduct and optimize their internet business opportunities, achieved a powerful and unique online identity, and profited from real time market demographic information.

November 2006 to February 2007

Pig' N Whistle Hollywood Hollywood, CA

General Manager

Booked over 100 parties through marketing, and reaching out to my contact database.

Continued to maintain strong relationships with over 100 major LA and NYC nightclub promoters Implemented online calendar for booked parties, promotions, and special events.

Reduced and contained labor, food, and operating costs while significantly improving profits and maintaining customer service and quality.

Booked all bands for our 6 nights a week live music night in our live music backroom.

Created new excel financial reporting and bar management controls which resulted in a 24 percentage to 18 percentage reduction in liquor cost, liquor inventories reduce from $43,000 to $21,000.

February 2004 to December 2006

Avalon Hollywood/Spider Club Hollywood, CA

Assistant General Manager

As General Manager and Assistant General Manager I took Avalon Hollywood to the #1 and #2 club in the world in 2005 and 2006, achieved this by booking Live DJ's. (Tiesto, Bad Boy Bill, Ferry Corston)

Booked Live Music with Live Nation booking agent, also was the lead contact between Avalon Hollywood and Live Nation.

Reorganized financial and management controls which resulted in a 5 percentage reduction in liquor cost and reduced labor from $3000.00 to $0.

Developed short and long-term strategic sales and marketing programs, I achieved this with strategic sales, marketing, and promotions plans.

Managed over 100 events (E3, Movie Cast Parties, MTV) annually with an average head count of 20 - 1200 people (2 million dollars in Special Events).

Managed a staff of 140 employees which including hiring and firing, employee training, and employee development.

Wrote, developed, and implemented new standard operating procedures. (Employee Handbook, Security Handbook).

September 2000 to March 2004

House of Blues West Hollywood, CA

Director of the Foundation Room-House of Blues Sunset Strip

Replaced 3 person management team, assuming responsibility for all operating functions of the foundation room.

Responsible for the development of unique foundation member promotions that resulted in a increase in sales per VIP foundation member.

Created with Dick Scott (manager of New Kids on The Block, Boys II Men, New Edition) a Tuesday night band night in the foundation room with local Los Angeles Bands. Concerned the best live music night in 2003 and 2004.

Managed over 100 events (Paul Allen 50th Birthday Party, The Oscars, Brook Burke's Wild On) annually with an average head count of 20 - 1200 people (4 million dollars in special event sales) .

Maintained excellent standards of compliance with all House of Blues, state, and local safety health codes.

Updated and rewrote foundation member's service manual, security manual, front-of-house service staff manual, and Concierge operation manual.

Moved to Los Angeles in 2000).

December 1999 to September 2000

Rose's on Reeds Lake East Grand Rapids, MI

Assistant General Manager

Coordinated with local sales reps and doctors the "Dine in Dash" program which generated $80,000 a year in food sales.

Researched and developed new food items for spring, summer, winter, and bar menu.

Designed and built 500-bottle wooden wine rack; set up bin numbers and storage procedures

10 years as a General Manager or Assistant General Manger in New York City.

Moved back to Michigan after 10 years in New York City.

July 1996 to December 1999

The Grotto Lounge/Michelangelo Hotel New York City, NY

General Manager and Partner

Developed standard operating procedures and operation manuals for my new start-up cigar bar and restaurant.

Created a VIP membership program with over 500 members.

Created a Live Jazz Night with local New York City Bands.

February 1992 to August 1996

The Coffee Shop, Union Square New York City, NY

Assistant General Manager

Negotiated and purchased all food, beverages, dry goods, and equipment.

Researched, implemented, and upgraded Micros 4700 system to the 8700 Micros system.

Booked Live Brazilian Bands for Saturday and Sunday Brunches.

October 1989 to March 1992

Ark Restaurants New York City, NY

General Manager and Bar Manager

America Restaurant - 180 employees; 400 seats, $7 mm sales.

Poiret Restaurant - 40 employees; 80 seats, $1.5 mm sales.

Metropolitan Cafée - 100 employees; 250 seats, $3 mm sales.

B Smith's Restaurant - 120 employees; 300 seats, $3 mm sales. Booked all bands in our upstairs live music lounge.

Moved to New York City 1990

September 1982 to October 1989

Hostess Cake Company Grand Rapids, MI

Branch Manager and Route Supervisor

Managed 12 sales representatives and 780 accounts with annual agency sales in excess of $4 million per year.

Interviewed, hired, and conducted sales training program for route sales staff.

Recipient of four "Supervisor of the Year" awards and One "Branch Manager of the Year" awards.

Education

1989 Aquinas College Grand Rapids, MI

Business Courses Business Admin

1984 Davenport College Grand Rapids, MI

English Courses English

Education and Professional Training,

Select One Computers, Social Media, Networking

Sexual Harassment Certified, T.I.P. Certified.

Furthermore, I have an in depth knowledge of diverse Computer Functionality and Social Media Engineering including the following: Sales, Marketing, Facebook, LinkedIn, Twitter, YouTube, Online Branding/Marketing, PPC, Microsoft Word, Excel, PowerPoint, Outlook 2007, VOIP, IPTV, eStationary, Hosting, Web Design, Search-Engine Optimization, Online Video Streaming, Data and Lead Generation, Online Community Development, Software Proprietary, Added-Value of High-Level Partnerships, Merged Technologies, Identifying, Design and Business Intelligence. I am also an active member of several internet marketing groups such as Forrester Group and Altimiter Group that educate career professional in the current market to increase ability of brand building.

Contact this candidate