Customer Service High School

Maria Soto

Email: ********@**********.***

Address:

City: Hesperia

State: CA

Zip: 92345

Country: USA

Phone: 760-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Strategic inventory management system) Sims coordinator familiar with all aspects of logistics, receiving and general warehouse operations. maintain correct pricing on product on a daily basis, inventory accuracy. expertise in planogram design and staging. Develops effective displays that visually enhance a variety of retail products to increase sales.Also Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Beauty Advisor with extensive knowledge of the fashion and cosmetic industries. Energetic, outgoing and driven to reach company goals.

Educational Background:

High School Dipolma from Crenshaw High school, Los Angeles CA 1/2001 to 1/2002 (N/A)

Job History / Details:

Summary

Strategic inventory management system) Sims coordinator familiar with all aspects of logistics, receiving and general warehouse operations. maintain correct pricing on product on a daily basis, inventory accuracy.

expertise in planogram design and staging. Develops effective displays that visually enhance a variety of retail products to increase sales.Also Personable and responsible Cashier with 10 years in retail and customer service. Solid team player with upbeat, positive attitude.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Beauty Advisor with extensive knowledge of the fashion and cosmetic industries. Energetic, outgoing and driven to reach company goals.

Highlights

Shipping and receiving

Quick learner

Fluent in Spanish

Inventory management

Traditional and digital printing

Team player

Sharp problem solver

Energetic work attitude

Excellent multi-tasker

Markdown/promotional

procedures

Adaptable

Determined

Basic math skills

Flexible schedule

Reliable and dependable

Positive outlook

Cheerful and energetic

Store maintenance

Active listener

Friendly and outgoing

Organized

Inventory control familiarity

Invoice processing

Cash handling accuracy

Store planning and design

Accomplishments

Identified and resolved mechanical issues, which saved the company money in revenue.

Contributed to a drop in shoplifting through increased awareness and intervention measures.

Routinely helped as many as 15 customers each day in a high-volume retail outlet.

Fulfilled all supervisory duties when Store Manager was on vacation.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Supervision

Supervised team of three staff members.

Experience

March 2008 to November 2011

Walgreens Hesperia, ca

Sims Coordinator

Facilitated monthly and quarterly physical inventory counts., maintain correct pricing on product, receiving merchandise, recommended product to customers,service clerk, inputing invoice information, reduced theft,reviewed order.Greeted customer/ helped customers over the phone while I was a cashier.Supervised employees to make sure duties were completed in a timely matter.Guided customers in choosing items that reflected personal style and shape.Replenished floor stock and processed shipments to ensure product availability for customers.

Education

2002 Crenshaw High school Los Angeles, ca

High School Diploma

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