Customer Service Sales

Confidential User

Email: ********@******************.***

Address:

City: Brewerton

State: NY

Zip: 13029

Country: USA

Phone: 315-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Obtained extensive knowledge within the Time Warner Cable family. Energetic and outgoing with an innate drive to make sales quota. Retail sales and customer service expert. Consistently met commission-based sales goals. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process. Team-oriented employee who works well in a collaborative environment, yet thrives on personal sales achievements. Former sales and customer service representative offering five years experience with a particular talent for building a solid customer base.

Educational Background:

High School Dipolma from Onondaga Community College, Syracuse NY 1/2001 to 12/2011 (Business Administration)

Job History / Details:

Summary

Obtained extensive knowledge within the Time Warner Cable family.

Energetic and outgoing with an innate drive to make sales quota.

Retail sales and customer service expert. Consistently met commission-based sales goals.

Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Team-oriented employee who works well in a collaborative environment, yet thrives on personal sales achievements.

Former sales and customer service representative offering five years experience with a particular talent for building a solid customer base.

Highlights

Perfect attendance record

MS Office proficient

Approachable

Flexible

Excellent time management

Reliable and dependable

Cheerful and energetic

Resolution-oriented

Accomplishments

Fulfilled all supervisory duties when Store Manager was on vacation.

Won Retail Sales Associate of the Month Award in June, 2011.

Experience

March 2011 to January 2012

Time Warner Cable Syracuse, New York

Retail Sales/Customer Service Representative

Described use and operation of merchandise to customers.

Received and processed cash and credit payments for in-store purchases.

Exceeded targeted sales goals.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments

Placed advanced orders for customers including Signature Home*.

Demonstrated that customers come first by serving them with a sense of urgency.

Maintained friendly and professional customer interactions.

Former Manager- Hang Zhu 315-***-****)

March 2008 to March 2011

Cicero Golf Shop Cicero, New York

Retail Sales Associate

Received and processed cash and credit payments for in-store purchases.

Shared product knowledge with customers while making personal recommendations.

Verified that all merchandising standards were maintained on a daily basis.

Former Manager - Charles Jonick 315-***-****)

Education

2012 Onondaga Community College Syracuse, New York

In progress Business Administration

Continuing education in Business Administration

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