Customer Service Years Experience

Tonya Michelle Tucker

Email: ********@**********.***

Address:

City: Hartford

State: CT

Zip: 06106

Country: USA

Phone: 860-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working Warehouse Worker with 3 years experience in a warehouse pick/pack fulfillment and distribution environment. More than 10 years success experience in customer service and support with recognized strengths in problem-solving, greeting and serving customers, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.A team player, acknowledged as "Total Quality Customer Service Professional.

Educational Background:

High School Dipolma from Guthrie Job Corps Center, Guthrie OK 1/2001 to 7/1992 (Adult Education)

Job History / Details:

Summary

Hard-working Warehouse Worker with 3 years experience in a warehouse pick/pack fulfillment and distribution environment.

More than 10 years success experience in customer service and support with recognized strengths in problem-solving, greeting and serving customers, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.A team player, acknowledged as "Total Quality Customer Service Professional.

Highlights

Quick learner

Production scheduling

Safety-oriented

Strong communication skills

Exceptional problem solver

Manufacturing background

Multi-tasker

Safety-conscious

Team player

Customer-service focused

Valid Assembly line experience

Determined

Connecticut driver's license

Accomplishments

Packed containers and re-pack damaged containers.Recorded numbers of units handled and moved, using daily production sheets or work tickets.Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.

I have learned the job skills to succeed and most importantly, how to exhibit the spirit of welcoming, building relationships, cooperation, and mutual respect to my internal and external guest.

Experience

September 2009 to February 2012

JC Penneys Department Store Hartford, CT

Lingerie Adviser

Greet, serve and ring out customers.

September 2003 to February 2008

Caesars Palace Hotel and Casino Las Vegas, NV

Beverage Server

Serve and greet customers.

March 2002 to June 2003

RIO Hotel and Casino Las Vegas, NV

Beverage server

Serve and greet customers.

December 1998 to June 2001

MGM Grand Hotel and Casino Las Vegas, NV

Beverage Server

Serve and greet customers.

May 1998 to October 1998

Arkansas Department of Corrections Tucker, Arkansas

Correctional Officer

Guard inmates.

March 1996 to May 1998

JC Penneys Department Store Pine Bluff, Arkansas

Beauty Adviser

Greet, serve and do makeovers.

January 1993 to February 1996

Tyson Foods Pine Bluff, Arkansas

Production Grader

Worked at a rapid pace to meet tight deadlines.Followed proper selection procedures as established by the company.Verified proper temperature levels on all inbound merchandise requiring refrigeration.Packed containers and re-pack damaged containers.

Education

1991 Guthrie Job Corps Center Guthrie, Oklahoma

GED

Also attended Langston University of Oklahoma for a semester. My GPA was 3.4.

Affiliations

I was affiliated with the Miss Black Oklahoma Pageant in June of 1992.

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